Customer Ratings & Reviews

Great machine! Fabulous for hardwood floors and doesn’t miss a thing!

This product has been great for in between floor cleanings , having a dog that sheds in the house.

I bought it for my wife. She loves it and it does everything as advertised.

It's very good and very intelligent. I've been using it for over 3 months and so far I haven't had a single problem.

It’s thorough and does a good job cleaning the house. It was easy to map the house and can give commands through Alexa.

I had a different well known brand before. It was loud and got stuck a lot. This one is much quieter while operating and just does its job much better than the one I had before.

Love it!! Schedule to clean daily with and let it do it's magic

I have had this for 3/4 of a year now. I love it, it seems to do a great job. Occasionally a person does need a regular vacuum to get into the corners better.

I bought this as a replacement for an older model. (The older one kept getting fuzz stuck in it and wouldn't suction out. Must be a design flaw.) This one does a wonderful job, empties well, and gives a "mission complete" report. I would definitely recommend this product. (An added bonus: it was on sale!)

Works pretty well. Misses some spots but hoping it will improve with timez

I love this vacuum. The room mapping feature is pretty cool, as well as the self emptying feature. It is quieter than my last smart vacuum and is really easy to clean. My only complaint is that longer hair gets stuck in the roller brush instead of going into the debris chamber, but like I said, it is very easy to clean and get it running again.

GREAT vacuum! Quiet and gets into areas without getting stuck.

Great cleaning machine and easy to use and affordable.

I like this vacuum so far. It is able to suck up a lot of pet hair. I have two dogs and a cat. I have to empty out the base and dust bin a bit more often because of all the hair and dander.

I love my shark this is the only robot to buy. Emptying is easy robot isnt loud like others. Works great

I’m very happy for this purchase, very util , easy to setup

The shark matrix cleans my floor while I'm away. Much better for my allergies.

We love our new Shark! With the number of hours we work, it’s difficult to find time for cleaning. We let our new Shark take care of the floors - a big job with a house full of pets! And when we made our purchase, our Best Buy sales rep was incredibly knowledgeable and took the time to help us pick out exactly the right products.

good vac for keeping the floors clean, if you have a dog that shed(i have 2) you need to empty the tank regularly.

I absolutely love this. I have a large dog that sheds consistently all day every day as well as a cat and kids. I send this out at least once a day and you can hardly find hair or messes!