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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 7684 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Navigator Lift-Away Deluxe Upright Vacuum's strong suction, ease of use, and lightweight design. Many appreciate its performance on carpets, the power it delivers, and the usefulness of its attachments. Some customers have noted concerns about the cord length and size of the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,684 reviews
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    terrific little vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific little vacuum. It is light and easy to maneuver. It comes apart very easily for doing stairs or emptying the container. The one draw back is the hose. Because of the design (where it comes apart) it is not as easy to work with without the extension. Has great suction and love the switch for wood floors or carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Great for multiple surfaces and pet hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large area rug, carpeting, throw rugs, hardwood floors, and vinyl tiled floors. The switch has the option for carpeting or hardwood/throw rugs. And there is a separate ring-knob to adjust the suction. We have 2 staircases, so the portable canister is really useful!. And we have a lab dog, which as lab owners know, is a shedding machine! I love this vacuum. The suction is impressive; the canister is easy to remove and clean; it is easy to maneuver. The portable canister is a little awkward but not as awkward as balancing a vacuum on the stairs while trying to vacuum it. Even using the hose, the suction is powerful. The hose is too short but that is par with most vacuums of today where they are too short or too long. I am very pleased with this purchase. Shark has once again lived up to its reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction, Weight

    Rated 5 out of 5 stars

    Light weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lightest vacuum cleaner I've ever owned. The suction is phenomenal and it leaves your room smelling fresh. I love vacuuming with this and also being able to lift it away. It makes vacuuming become enjoyable. You will also love the way your carpet looks afterwards... No maintenance cost is a bonus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    Turns easily, light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, light weight, cleans great, able to vacuum under chairs etc

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Downgraded in every way from my previous model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of us are all always saying that we cannot understand why, in this age of massive technological advancement, we can't find machines that are made well and make sense. Form, function, durability. We KNOW these are within our grasp. Yet, I believe that, when designing this newer model of Shark Navigator, the team of engineers and designers sat around a table and said, "How can we make this WORSE than it was?" And they did. 1. "Let's shorten the cord, so it can't cover the entire 750 sq. level of a house...like it used to." 2. "Let's make the hose short AND tight, so it breaks the user's back (I have a Siberian Husky, so I use the hose a lot. And I'm 5'2, so almost any length of hose should not be a problem). 3. "Let's make the head narrower than the before, so it can't cover as much ground at a time as it used it." 4. "Let's make the nozzle fatter so it can't easily fit under furniture that it used to AND let's place the (2 only - not even a brush head) attachments in such a place that the nozzle REALLY can't get under anything" -- oh my gosh, this is one so annoying. 5. "Let's make it so there's no easy way to grasp the nozzle to remove it from the base, when it was an easy one-touch process previously." It hurts my hand every time I remove it (during the multiple times per cleaning: Siberian Husky). 6. "Let's also make removal of the canister complicated and require 2 hands to do it, rather than the one-handed easy removal of the past...AND how about make it so that large clumps of Husky hair get wedged in the very ill-designed canister, so the user needs to reach into that mess and pull it out E V E R Y T I M E she empties the canister?" 7. "Then, once it's emptied and she goes to put it back on the machine, she'll love it when she sees dust all over the outside rim!" See? Better! I can give this vacuum one single half-compliment. Suction is good. So good, that a thin rug that my previous vacuum ran over effectively and with no problem, now gets sucked up and causes the brush roll to stop. So I can only vacuum in the forward direction on this rug, and pick up the vacuum and place it back on the rug to do the next swipe. Sheesh. As for Best Buy's policies...a return policy is a return policy. But because I bought this vacuum during the Christmas season and was too busy to vacuum and had my daughter do it, I did not realize until yesterday, ONE day past the return-by date, that this vacuum was a complete waste of money. Many retailers extend their Christmastime return-by dates, but not this one. I am stuck with a vacuum that shouldn't have made it to market. I suggest you continue your vacuum search elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi David,

      Thank you for sharing your detailed feedback about the Shark Navigator Lift-Away Deluxe Upright Vacuum. We’re truly sorry to hear that this model hasn’t met your expectations and that it’s caused frustration in several areas, from the design changes to usability challenges. Your thorough review highlights important areas where we can improve, and we deeply value your input.

      Your concerns about the shorter cord, hose length, attachment placement, and the changes to the canister design have been noted, and we will ensure they’re shared with our product development team for consideration in future models. We also recognize how challenging it must be to manage these issues in a home with a Siberian Husky, where performance and efficiency are crucial.

      While we’re glad to hear the vacuum’s suction is performing well, we regret that this feature has also presented challenges with certain rugs. If you’re open to exploring options to make your vacuuming experience more manageable—whether through troubleshooting, tips for usage, or discussing other Shark models better suited for your needs—please don’t hesitate to contact us at 1-855-427-5127. Our team would love to assist you further.

      We’re committed to ensuring your satisfaction and sincerely apologize that this experience fell short. Thank you for your honest feedback, and we hope we can support you in finding a better solution.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful and affordable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a powerful vacuum, and versatile with the lift-away canister. We have low-profile rugs and hardwood floors, and had to open the relief valve most of the way just to move across the rug. The roller does a great job with agitating the pile and cleans very well. We were a little confused with the upholstery brush and thought it was for the stairs (it would probably work there too). Accessory storage is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    My wife is very, VERY HAPPY w/the Shark- Navigator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wonder-machine 11/22/20 4 my wife's Christmas. We could not wait & used it right away AND...could not be HAPPIER. It's LIGHT; EASY to MANEUVER & LIFT; Xtremely EASY to empty the dirt collector-even for ME. We have carpets in our home: This picks up so much more than our electrolux ever did! My wife is very, VERY HAPPY with it. In fact she loves it ! As the saying goes "Happy wife..Happy Life !" I even use it to help her out & because of it's light weight, I enjoy it as well. This is truly the BEST Vacuum & BEST BANG-4-the-BUCK of ANY vacuum you can buy. Oh, the bottom rotates just like the expensive vacs. BestBuy delivered this right to my car's door-great perk. You don't have to take my word, just know, I am VERY particular w/anything I purchase-I never buy on a whim ! Good Luck & hope YOU get to enjoy this Shark - Navigator Lift-Away Upright..as much as we have. Regards, Don

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great buy and great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction, very lightweight, and easy to empty and clean. Very good bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful Vacuum for a Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read tons of reviews, watched videos, and scoured the internet to find my next vacuum. Of course, I wish I could have afforded a Dyson or an Oreck. But, to be honest, I needed to keep it in the $150-$200 range. We have a Berber carpet with long fibers and tends to trap dirt, so I needed good dependable suction that would stand the test of time. I was pleasantly surprised when I got my Shark vacuum home. It was very easy to assemble out of the box and the directions were more than sufficient. The first time I powered this vacuum up, I knew right away I made the right choice. I had a sense of satisfaction after that first deep vacuum. We had been without our old vacuum for about a week so the carpet needed a good cleaning! This one did the job and then some. I use it on our tile in the front and on our linoleum in the kitchen. It works wonderfully on all surfaces. It has adjustable suction in case you need to turn it down or up. I love that feature. It's also very easy to dump the canister out and do a quick rinse, dry it off, and go for more. This is a great machine and I would definitely buy again in the future. I have no complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Shark Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional suction power. Amazing cleaning results. Easy to use. Very happy with my Shark.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Absolutely obsessed!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our vacuum went out finally have almost ten years and we needed a new one. So, we settled on this guy. I was a little skeptical at first because I hate spending close to $200 for one thing, but I’d do it again in a heartbeat. This vacuum is SO GOOD. Gets hair out of the carpet with ease, works incredibly on hardwood floors, and it’s light enough where my kids can help at times. We LOVE this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is amazing and has great suction. Does an awesome job at picking up pet fur from the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! I own 3 of these...one for each floor of my home, I have 2 at my place of employment, and I just bought 1 for my daughter's new apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Lightweight and good suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to assemble. I have lower back problems and needed a vacuum that is easy to push. It is lightweight and easy to maneuver. It has good suction. The tools are easy to use. The only negative I see so far is that when I empty the canister, dirt seems to get stuck over one of the tubes not allowing the canister to empty completely.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Performance

    Rated 5 out of 5 stars

    Picks up tons of dirt and hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good light weight and picks up tons of hair and dirt. Also easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Shark Vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum! It is extremely light, much quieter than my old Hoover Windtunnel and has some super serious suction. I fill up the dust cup every time I am through with an area - which is totally gross since there is so much dirt, but I definitely know it's cleaning. It's compact so it doesn't take up much room in my laundry area. The only reason I gave it a 4 is because I didn't get the appliance attachment that was supposed to come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Shark Navigator Deluxe

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased May 05, 2024 Shark Navigator Deluxe Lift Away Upright Sweeper. Have used this sweeper a couple of times every week since purchased, great pick-up on wood floors and carpet, lightweight, easy to empty and clean, no issues whatsoever! Great sale price!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Shark Navigator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Navigator is light and the hose is pliable, making it much easier to use than the Dyson Ball which this one replaced. The suction is comparable to the Dyson. I rate it good as the cord could be a little longer and the fact that it advertised that it had "Pet TurboBrush" which was not included. My daughter had a spare and gave me hers, so it was not an issue for me, but could be for others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time. Great affordable price. It works great, it’s lightweight and I like the smaller head. Makes it easier to get in smaller spaces. Did a great job on furniture. Easy assembly. Easy to clean. Nothing but good things to say about this vacuum. Hope it lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 animals, one is a huge German Shepherd who's coat is shedding right now. I got this vacuum about a month ago to get rid of the pet hair. I love the power this vacuum has! On hard floors and even better on carpet!! The attachments are great and work good! Vacuums up the cat hair off the couch like new! The only complaint is if you try and use the handle attachment and reach anywhere without holding the vacuum it will fall over. The hose is too short. Other then that love and would definitely get again!

    I would recommend this to a friend