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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    One of sharks better products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the matrix before this and this and I got to say this one is more advanced I don’t have to move rugs and it’s just one less thing I have to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My robot vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy with product and price. Best Buy made it available in 2 days at a best price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, will return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, I LOVE Shark products; own 5 different ones. This machine didn’t cut it for me. Misses trash on floor, other times it just spreads it. When it mops it don’t over lap, quite the opposite there is untouched area with every row. Unfortunately, I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sandra,

      Thank you for sharing your experience with the PowerDetect 2-in-1 Robot. We’re disappointed to hear that it didn’t meet your expectations, especially since you’re a loyal Shark customer and own several of our products. Please accept our sincere regrets for the trouble this caused, and we hope you choose Shark again in the future.

      Kind regards,
      Shark Clean

  • Customer reviews from sharkninja.com

    User rating, 4.1 out of 5 stars with 175 reviews on sharkninja.com.

    See all sharkninja.com reviews
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