Customer Ratings & Reviews

easy set up. Great vacuum section very easy to operate.

Wife says it's the best vaccum we have ever had, and we had plenty of Dysons!

Best vacuum I've even had. Works very well and is easy to use

Love the power this vacuum has, emptying is extremely easy. Has so many options on ways to use. You are able to remove the canister and just use the pole to reach under low places.

This vacuum model is the 3rd highest rated vacuum by Consumer Reports with the highest rated reliability score. I purchased this model & 5-year warranty from Best Buy in October 2024. The brush stopped working with less than 30 hours of use. Best Buy does no repair vacuums, and replaced it without cost. I took the this exact model in exchange, but had to buy the 5-year plan. The motor stopped on this second vacuum in less than 12 days and 5 hours of use. Luckily it failed within Best Buy's 15-day return policy. Best Buy returned the amount of the original purchase along with the price of the second warranty plan. Best Buy gets 5-Stars, but Shark gets 1-Star for reliability/quality and gets 4-Stars for performance and 5-Stars for features.

Great vacuum . I have two dogs which makes it extremely hard at times to keep it under control but with this model, things are much easier to keep under control

Great for clean my husky’s hair, and has great suction!!! Only thing I’m not a fan of is the hose is really tight when using the wand.

We have 2 little ones, 3 dogs and two cats. This vacuum is a beast!!! Wish i could give it more stars.

Tons of suction and love the lift away option. Makes it easier to clean the baseboards and stairs. Love how hair doesn’t get wound up on the roller brush.

This vacuum works flawlessly and is very maneuverable. Cleans very well, too.

Nicest vacuum I've owned. Works great for the few months I've had it.

Love this vacuum have had Dyson ball like this better. Easy to to use on wood floors, carpet stairs light weight.

Absolutely love my shark!! easy to use and clean!! I love the lights on it! And Best Buy always helps me with any issues. I have returns exchanges they stand behind their products.

This is a good vacuum. It seems to be well built. It has a solid feel to it and cleans well. We did not use the smelly thing that comes with it, so to have the option to remove it is nice.

Great suction but not adjustable - the canister only holds a small amount of debris before requiring disposal - otherwise good vacuum

After researching vacuums the Shark Stratos seemed the best , and guess what it was and is !!! It actually lifts the nap to where the carpet looks brand new. Can you love a vacuum, I love the Shark Stratos !

Very satisfied with the cleaning of carpet,floor and stairs

Best vacuum ever. Cleans so well and doesnt smell when used for dog hair cleanup.

The Shark Stratos Upright Vacuum is a powerful and lightweight addition to the Shark lineup. Initial setup was super easy and breezy. Took less time to put it together then it did to unpack it, which is always nice! This particular model comes with an Odor Neutralizer style plug in that snaps into the base of the vacuum. Three attachments come as well with a narrow suction tube, a flat T style piece and a Powerfins HairPro attachment to use on stairs and furniture. This will be my third Shark vacuum and they always seem to make a solid product that can really withstand the common household use. The previous model I had that compared most to this would be the Apex Duo Clean. I really put that vacuum through some tough tasks, including vacuuming an entire upstairs worth of dust that had accumulated under carpet that we ripped up when we moved in. It’s still running fine, but a new vacuum makes the wife happy so here we are. The Stratos is lighter in weight compared to my earlier Apex but it sure doesn’t lack suction power. One thing that I think is important with a vacuum is how does it roll while in use? Is it effortless and glide well while still getting the job done? The answer with the Stratos is Yes to both. It is a very powerful vacuum that feels good rolling across the floor and it sure picked up a lot of dust off my area rug as you can see in the photos. It works almost too good as you sometimes can’t believe how much dust it actually is pulling when you consider your house to be "clean". It has three power settings for Hard Wood, Carpet Low Pile and Thick Carpet/Area Rug. I found them all to be appropriate suction settings. The only thing I will warn about in my usage so far is the Powerfins attachment on Hard floor is a bit much. It’s REALLY powerful, almost too powerful. The middle setting is the sweet spot with that attachment. The nice thing about these attachments and the brush rolls underneath is that they're made of a plastic that seems to do well with hair. I vacuumed upstairs where my wife travels most and didn't notice nearly as much hair buildup in the main brushes compared to my Apex Duo. When it came to empty the vacuum it is super easy to dispose of waste. With a click of a button the middle compartment releases and you can take it over to the trash can and release your dust with a back lever press. The middle unit as a whole will also detach as well for use on stairs and hard to reach places. The main brush can turn into a longer attachment that can go under couches. The odor neutralizer in the new model is a nice touch as often vacuums can start to smell like dust when you vacuum often so it no doubt helps with that over time, but will ultimately need to be replaced. Not a big deal but time will only tell how long the cartridges last. Overall I was very impressed with the performance of the Stratos Upright Vacuum from Shark. It is a versatile vacuum with a ton of suction power and a lightweight frame with good attachments that make it a great purchase for any household in America. I highly recommend it, and the Shark Brand!

I bought this to upgrade from a smaller shark model which i absolutely loved. This is the worst vacuum I have ever owned. Sure, it has a lot of power for the first five minutes, but it absolutely cannot handle pet hair as it advertises. The hair gets stuck inside of the plastic “self-cleaning brushroll” (where it attaches to the vacuum) and the vacuum starts to smell like it’s burning. The place where the hair is getting stuck is completely inaccessible (even after spending an hour and a half trying to pull out what i could, it still won’t work correctly) This is coming from a two cat home which is vacuumed daily, and happened on the very first use, on two separate machines (I thought the first one was defective, and exchanged for a new one). Absolutely AVOID at all costs if you have carpet or pets.