Sharp 1.2 Cu. Ft. Microwave Drawer Works with Alexa and Easy Wave Open Stainless Steel SMD2489ES

Customer Ratings & Reviews

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Customers are saying

Customers have good things to say about the 1.2 Cu. Ft. Microwave Drawer, particularly its ease of use with a smoothly moving drawer and its smart design. Users appreciate its efficiency in heating food, its size that accommodates plates, and its space-saving design. However, some customers have expressed concerns about the high price, issues with the door, and problems with heating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 4 Showing 61-80 of 90 reviews

Rated 5 out of 5 stars
Wonderful Microwave
RetiredArmy Posted 5 years ago
I love my new drawer microwave. It looks so good in my island. No regrets.
I would recommend this to a friend
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Rated 5 out of 5 stars
Awesomemicrowave
Samsungstoveworksgood Posted 5 years ago
Easy to use love it and clean very happy with the drawer microwave
I would recommend this to a friend
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Rated 5 out of 5 stars
great
warriors Posted 5 years ago
very nice microwave looks great in the kitchen works well
I would recommend this to a friend
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Rated 2 out of 5 stars
Pretty but unreliable so far
sharp Posted 4 years ago
Nice features. Unfortunately it has broken down two times since installation 2 months ago. Best buy warranty doesn't help since still under factory warranty. Using old microwave which we have owned for 2 years while we wait for schedule service appointment in 2 weeks. Possibly we received a lemon.
No, I would not recommend this to a friend
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Brand response from Sharp Advisor
Posted 4 years ago
Hello, we regret to hear of this unfortunate experience with our product and we would love to look into this for you. Kindly email us at onlinesupport@sharpsec.com with a brief description of the exact issue with the unit. Please also include the model/serial number and manufacture date of the unit. You may refer case number 9422987 when emailing us.
Rated 5 out of 5 stars
Sharp drawer microwave.
JohnS Posted 1 year ago
This is the best microwave I have ever had. Works with Alexa, which makes it hands free. Worth the price.
I would recommend this to a friend
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Brand response from Sharp Customer Care
Posted 1 year ago
Hi JohnS,

Thank you for your fantastic feedback! We’re thrilled to hear that the Sharp 1.2 Cu. Ft. Microwave Drawer is the best microwave you’ve ever had and that you find the Alexa integration and Easy Wave Open features so convenient. It’s great to know that you feel it’s worth the price. If you have any other questions or need further assistance, feel free to reach out. Patricia | Sharp Support https://www.bestbuy.com/site/sharp-1-2-cu-ft-microwave-drawer-works-with-alexa-and-easy-wave-open-stainless-steel/6364546.p?skuId=6364546
Rated 4 out of 5 stars
Sharp Microwave Drawer
Drawermicrowave Posted 5 years ago
We had issues with the microwave working intermittently when it was first installed. However, we were able to quickly get it fixed. Happy with the purchase.
I would recommend this to a friend
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Rated 5 out of 5 stars
Excellent Microwave
RonBM Posted 5 years ago
We were a bit concerned that this unit had less power than the microwave we had. 950 vs 1100 but so far we have not noticed any real difference. All the features work great. I should note that we have only been using it for about a month.
I would recommend this to a friend
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Rated 5 out of 5 stars
NA
KarunG Posted 1 year ago
Great Product. I loved it I recommend this to everyone.
I would recommend this to a friend
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Rated 5 out of 5 stars
Great quality but had to return
KyleN Posted 2 years ago
We had issues fitting this in our enclosure and had to return it. However, the build quality and function were great.
I would recommend this to a friend
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Rated 5 out of 5 stars
Worth the additional $$
choff Posted 4 years ago
works amazing and looks fantastic - we were unsure of the drawer but after getting it installed I couldn't recommend this more if you are putting your microwave below the counter.
I would recommend this to a friend
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Rated 4 out of 5 stars
Nice Microwave Drawer
Lollie57 Posted 5 years ago
This is fits the space that was so hard to fill, and very easy to access.
I would recommend this to a friend
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Rated 4 out of 5 stars
Cook
sweetstella Posted 4 years ago
High tech product. Works great and looks beautiful
I would recommend this to a friend
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Rated 5 out of 5 stars
Love it!
Bill Posted 4 years ago
I was not sold on the drawer microwave. After a few months of use I can say it is worth it!
I would recommend this to a friend
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Rated 4 out of 5 stars
Modern looks and design
Mer123 Posted 5 years ago
Those far very happy with this purchase. Would recommend
I would recommend this to a friend
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Rated 5 out of 5 stars
Microwave
Oven Posted 5 years ago
Have not used it yet do to remodel but works easily when powered on and looks great in a modern kitchen
I would recommend this to a friend
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Rated 5 out of 5 stars
Perfect Timing
TedD Posted 4 years ago
Great product. Service was fantastic, Best Buy price matched and delivered in two days,
I would recommend this to a friend
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Rated 5 out of 5 stars
Magical
extension Posted 5 years ago
Magical microwave drawer. You wave a hand and it opens so easily. It is wonderful to use.
I would recommend this to a friend
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Rated 1 out of 5 stars
Broken New in box sharp
ChrisPerry Posted 3 years ago
Arrived broken. Still am unable to replace via warranty as no more units are available. $1500 for a broken microwave. Pretty dissapointed by sharp as well as best buy. Sharp wont replace as? Even though it was recieved, brand new in box, broken, the see that as acceptable. Best buy will replace, but they dont have a replacement.
No, I would not recommend this to a friend
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Brand response from Sharp Advisor
Posted 3 years ago
Hello, please accept our sincerest apologies for the inconvenience caused. Based on what you have described, this would have been concealed damage and is something that Best Buy and the delivery company would have to discuss. We are sorry that you had to go through this experience and this is not a service intended by Sharp. If Sharp may be of assistance feel free to contact us at onlinesupport@sharpsec.com and refer to your case number 9488554.
Rated 1 out of 5 stars
$1400 Broken Microwave
Lindsay Posted 4 years ago
$1400 microwave which requires a custom sized mount in custom cabinets and it just died after about 14 months. Out of warranty. Also, it doesn’t have a rotating table in it, so it microwaves very unevenly and takes longer than a traditional microwave. DO NOT BUY THIS MICROWAVE!
No, I would not recommend this to a friend
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Brand response from Sharp Advisor
Posted 4 years ago
Hello Lindsay, we are sorry to hear of this experience with your microwave and we are happy to look into this further for you. Please reach out to us at onlinesupport@sharpsec.com and reference case number 9445159 so we may help.
Rated 5 out of 5 stars
Looks great
Snags Posted 5 years ago
Looks great in my new kitchen can’t wait to get electric to it
I would recommend this to a friend
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Page 4 61-80 of 90 reviews

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Customer Ratings & Reviews