Customer Ratings & Reviews
- Model:
- SMD2489ES
- SKU:
- 6364546
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 1.2 Cu. Ft. Microwave Drawer's ease of use, sleek design, and space-saving capabilities. Many appreciate its convenient size and how well it fits into their kitchens. While some find the price high, the positive feedback on the microwave's functionality and appearance is significant. The overall user experience is largely positive, despite some minor concerns about the drawer mechanism.
This summary was generated by AI based on customer reviews.
Sharp Microwave Drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues with the microwave working intermittently when it was first installed. However, we were able to quickly get it fixed. Happy with the purchase.
I would recommend this to a friendExcellent Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were a bit concerned that this unit had less power than the microwave we had. 950 vs 1100 but so far we have not noticed any real difference. All the features work great. I should note that we have only been using it for about a month.
I would recommend this to a friendGreat quality but had to return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues fitting this in our enclosure and had to return it. However, the build quality and function were great.
I would recommend this to a friendWorth the additional $$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing and looks fantastic - we were unsure of the drawer but after getting it installed I couldn't recommend this more if you are putting your microwave below the counter.
I would recommend this to a friendSharp Drawer Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this microwave less than a month and it went out on me. When it was turned on, it seemed to work fine except it didn’t heat up the food. It was an inconvenience being without one and Sharp was very slow in resolving the problem. I finally contacted Best Buy who agreed to replace the unit. Now I’m worried it will crater on me again!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Bill, we are sorry for the inconvenience caused. If we may be of further help kindly contact us at [email protected] and include the model number, serial number, the manufactured date and your contact information.
Cook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High tech product. Works great and looks beautiful
I would recommend this to a friendNice Microwave Drawer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fits the space that was so hard to fill, and very easy to access.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sold on the drawer microwave. After a few months of use I can say it is worth it!
I would recommend this to a friendMicrowave drawe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love its sleek design, function and heating capabilities.
I would recommend this to a friendModern looks and design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those far very happy with this purchase. Would recommend
I would recommend this to a friendSolid product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working very well without problems. The whole WiFi deal is a little wonky but overall looks great and cooks my boys’ Ramen.
I would recommend this to a friendPerfect Timing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Service was fantastic, Best Buy price matched and delivered in two days,
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet do to remodel but works easily when powered on and looks great in a modern kitchen
I would recommend this to a friendMagical
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magical microwave drawer. You wave a hand and it opens so easily. It is wonderful to use.
I would recommend this to a friendBroken New in box sharp
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken. Still am unable to replace via warranty as no more units are available. $1500 for a broken microwave. Pretty dissapointed by sharp as well as best buy. Sharp wont replace as? Even though it was recieved, brand new in box, broken, the see that as acceptable. Best buy will replace, but they dont have a replacement.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconvenience caused. Based on what you have described, this would have been concealed damage and is something that Best Buy and the delivery company would have to discuss. We are sorry that you had to go through this experience and this is not a service intended by Sharp. If Sharp may be of assistance feel free to contact us at [email protected] and refer to your case number 9488554.
$1400 Broken Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$1400 microwave which requires a custom sized mount in custom cabinets and it just died after about 14 months. Out of warranty. Also, it doesn’t have a rotating table in it, so it microwaves very unevenly and takes longer than a traditional microwave. DO NOT BUY THIS MICROWAVE!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Lindsay, we are sorry to hear of this experience with your microwave and we are happy to look into this further for you. Please reach out to us at [email protected] and reference case number 9445159 so we may help.
Looks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my new kitchen can’t wait to get electric to it
I would recommend this to a friendHORRIBLE CUSTOMER SERVICE< HIGH PRICED JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave went out after 10 uses have been trying to get in touch with someone to get this unit replaced. Still after 8 times transferred and the Geek Squad claiming they sent the store manager messages I have yet to hear back from anyone. Do NOT BUY FROM BEST BUY. o to ABT the service here is horrible and so is the product. Waited almost a year to get this Received it December 23rd and January 4th, I called them, and I can't get a a call back. I have made numerous attempts. they just transfer you and transfer you to no resolve.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconvenience caused. If Sharp may be of further help kindly contact us at [email protected] and refer to case number 9437952.
Great service, amazing products, poor prices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not continue with our purchase as this was part of a bundle and quite frankly, your competitors were able to supply the entire Mitch package for less money
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we regret to hear that you did not purchase the unit however we hope that you'll give our product another chance in the future.
- Cons mentioned:Door
Repair service is very difficult
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drawer stuck when opening and it hard to clean inside
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected] and refer to case number 9473194. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
