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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers love the 27" Stainless Trim Kit for SMC2242DS as it fits well with the microwave and enhances the overall look. However, some customers find it to be a bit expensive for its aesthetic value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it installed today hence the delay in reviewing. I love it but a little hard to figure how to put together. Instructions could be a little more clear. It looks great with microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Built-in-kit for microwave SMC2242DS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fitted nicely in microwave cabinet opening. It will be a better product if a feature is added to balance the space around the microwave so the installation looks professional.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Right fit for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive but it is all stainless steel, no plastic and well made. I only wish that the face did not extend out from the cabinet as far as it does. The size was right on for covering my existing opening.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Hope you read this before you purchased the oven!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Among the most poorly engineered and overpriced items I've had the displeasure of purchasing. I was purchased to replace the install/trim kit for my sadly expired former microwave. Even thought the new oven was identical in dimensions to the old, some subtle tweaks to the chassis meant it wouldn't fit into the old surround. So now I find that the newer/better/updated kit is going to cost almost $300 (!!!). For an oven that cost $190! Plus, I had to spend a half a day remaking the cabinet face to fit. A job, I assure you, well outside the skill set of the average homeowner. It gets better. For some insane reason, the height of this piece is about 2 inches more than it needs to be for any imaginable reason and it sticks out 1/2" farther than the oven - why? - so it's flat surfaces are vulnerable to damage and may need to be replaced? Overall, replacing this oven consumed around $1000 worth of resources. I'll never buy another Sharp product - don't want to encourage them. Oh, and the oven 's controls are fiddly and counterintuitive, and it doesn't cook as evenly as the 10 year old oven it replaced.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, the dimensions of the Trim Kit can be adjusted to a minimum, we are sorry that this did not fit your space perfectly. If it is that you are having issues installing this trim kit using the instructions you can consult with a professional installer. That is unfortunate and not the type of experience we want for our customers! We hope you'll consider Sharp again in the future. If you do, we're here to help if you need us, at [email protected]. Sharp

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit and finish match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and matches finish of microwave. These were the 2 most important reasons that I purchased a ready-made trim kit. I was considering a custom-made one but this one met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Trim kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim fits perfect with the sharp microwave it’s more expensive than the microwave

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Instructions on microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print on the instructions that are on the upper panel is very small. I wish there was an easy way of enlarging the print so at least I would have copy of the instructions. I also preferred that defrost instructions on my older (over 20 years old) Sharp Microwave. They were both eligible and had easy instructions for different types of meat.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Does the jobless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a clip/on method. Would prefer a screw based method

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Older kits were easier to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box does not give a clean built in look like older kits did. Also can be difficult to work with depending on your application.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that you are having difficulties with the accessory. We recommend that you refer to the installation guide when installing the trim kit. Please see link below:

      https://content.syndigo.com/asset/3c368239-88d6-42e3-b309-5642bf8b53f1/original.pdf Sharp

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Sharp microwave but the steel frame was not immediately available and your staff were extremely helpful to locate a replacement from another location and eventually had it installed properly on a second visit. Price was reasonable and we are very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Trim Kit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit trims out the microwave installation nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gappy design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. However, Frame does not fit perfectly. Gap around the microwave.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear of the inconvenience that you have experienced with the installation of the unit. Please email us at [email protected] providing case number 9410928 so that we can look into this for you. Sharp

  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with our GE profile microwave. Clean look.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive for just the look, sizing is not standard to something 5 years ago

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we apologize for any inconvenience this may be causing you. Please be advised that trim kits are designed to be used with specific microwaves. Sharp

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beautiful looking microwave, easy for kids.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave for the space I have in a kitchen cabinet. It really looks great and matches my stainless steel refrigerator. The kids are able to easily warm up their food while they have been at home doing classes on zoom. We are really happy with it and have received many compliments.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hi priced trim units

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised, but excessively expensive, a rip off by Sharp

    I would recommend this to a friend
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