Customer Ratings & Reviews
- Model:
- C120-AN-BK-US
- SKU:
- 6620079
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and the comfortable fit of the OpenComm2 Bone Conduction Stereo Bluetooth Headset 2025 Upgrade. Many appreciate the long battery life and lightweight design. Overall, users seem very satisfied with these aspects of the headset.
This summary was generated by AI based on customer reviews.
Unable to update firmware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The company asked me to spend an additional $50 to perform a firmware update on my PC.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. While the USB adapter costs $50, standard firmware updates for existing Shokz devices via the Shokz Connect app on a computer are free. The adapter is not required for use with a computer, however, it is recommend for the best connectivity. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Pros mentioned:Connectivity
Not a good mic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic wasnt good for video calls Connects easier with iphone, morr than with android
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Maria-Shokz here! We're sorry to hear this has been your experience. We highly recommend purchasing the USB adapter for the best connection with your computer. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Headphone mic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept disconnecting from computer do not recommend it
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenComm2. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. The Loop 110 adapter is highly recommended for use on a computer for the best connectivity :) Please reach out to us if you need further assistance. Thank you!
2Checks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE NOT A GOOD PRODUCT. I word not purchase ever again
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Johnny- Shokz here! We're very sorry to hear this has been your experience. We kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy, or reach out to our Customer Happiness Team directly so we may assist you. Thank you!
