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$199.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the OpenDots ONE Open-Ear Earbuds, particularly praising the sound quality, comfort, and fit. Many users also appreciate the long battery life and seamless connectivity. The design and lightweight feel are also well-received, while some find the control scheme could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 694 reviews
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A new twist on earbuds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: A different twist on traditional earbuds. They have better audio quality and fit than the Shokz OpenFit 2’s. PROS Lightweight & Extremely Comfortable Supports Dolby Audio & High-Resolution Audio Excellent Battery Life Better than Shokz “Flagship” Open Fit 2 CONS Mixed retention results during workouts No ANC USE The Open Dots are Shokz latest entry into their “Open” line of earbuds. Straying away from the traditional in-ear buds that most other manufacturers pursue, Shokz focuses on bone conducting models and on ear models. Unlike traditional buds that fit into the ear or over the ear, the Open Dots “clip” on to the back of your ear and hook into the ear. It feels odd when you first try them on. But, after about a minute, I found myself not ever wanting to go back to a traditional earbud that clips over the top of the ear. The Open Dots fit far better than any other clip over the ear buds have ever fit, at least for my ears and in my opinion. No matter how hard I tried, I just never could get comfortable with the clip over style buds. They never seemed secure. Not so with the Open Dots. They feel more stable and secure than many others. Like all good quality ear buds, the Open Dots support high-resolution audio playback, including Dolby Audio. My HMD Android phone immediately indicated that the Dots supported high-resolution audio immediately after pairing. Sound quality is quite good, especially if you subscribe to streaming services that offer high-resolution audio capabilities. Call quality is as good as any other earbuds on the market. Not stellar and nothing that really stands out, but on par with all the others. Wind attenuation during calls was fair, but with these buds not sitting down into the ear canal, don’t expect pristine audio during calls in the wind. I often found myself turning up the volume to compensate for wind noise intruding around the ear buds. Battery life is exceptional. The Open Dots have battery life on par with Shokz’s best buds. Even after several hours of listening to music and podcasts, there was still plenty of battery life left for a couple more hours. OUTSTANDING. The Open Dots have a much better battery life than many of Shokz’s competitors. NEGATIVES There is no active noise cancellation. If I wore ear buds while traveling only, these would NOT be my go-to ear buds. There is no way to drown out ambient noise on planes or other forms of mass transit. The Shokz app is not as refined as the competition. It is simple to use and easy to understand but also lacks integration with music streaming services that the competition does. Because of this, you are forced to switch between apps to adjust the buds or to the streaming service of your choice. The competition includes basic playback functions of your current streaming services on their landing page of their apps, and it is a convenient and welcome addition. FINAL THOUGHTS During workouts, I find the Open Dots could use just a touch more tension to stay in place, but I still like them better than any over the ear buds that I currently have. Clipping on to the ear is intuitive and convenient and is more comfortable than any other set of ear buds I’ve tried to date. The deal breaker for me is the lack of ANC. I use my earbuds a lot while traveling and these just don’t have the ability to drown out the ambient noise. To be fair to the Dots, they do a better job at isolating the listener far better than the Open Fit 2’s ever did for me, but they still let in too much outside noise. However, when I’m not traveling, I find myself reaching for Open Dots more and more and that says a lot. Call quality without wind is good and audio playback is crisp and clean, even if lacking in the bass department. Still, the Open Dots are a comfortable set of ear buds that have excellent battery life. RECOMMENDED

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Surprisingly good feel and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love after trying the in store demo. FEEL is great, sits in ear without pinching it or feeling like your ear canal is stuffed. Sound is surprisingly good. App allows little configuration of sound levels. NOT good if you're after noise isolation, but good overall otherwise. Battery life is great. Touch controls are limited, but functional. Quickly became my favorites. I've had to try several ear buds because some brands are far too loose, are hard to keep ear wax out of or make the ear feel stuffed. These have not fallen off my ear once in weeks. That can't be said for most of my others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Moms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife for Christnas, She loves them and gets work done around the house much faster. I do catch her singing along with the music as she works. These stay in place and do not fall out of the ears. You can take a phone call and I can hear my wife and she can hear me perfectly fine. They are comfortable and lightweight. They aren't noise canceling, but she says she doesn't hear much environmental noise when she wears them. I highly recommend. There is an app that you can download that is supposed to make the sound quality even better, but she said she can't seem to get it to connect, but the sound quality isn't bad. She would highly recommend these to busy moms

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love, love, love these earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and easy to put on. I sometimes forget I even have them on. They stay on my ear; I bought these to replace my Samsung earbuds that I had for several years and those kept coming out and I would accidentally hang up on people trying to get them in but with these I dont have that problem. These have great sound quality both for listening to music and carrying on a conversation. There is an app you can download to control them which is a bonus. Also, you don't have a designated earbud of right or left; both can be worn on either side which I believe is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and light weight. The sound quality is very good for not being directly in your ear. They’re aesthetically pleasing too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tiny little dots packing BIG Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are excellent! And the Best Buy exclusive blue ones give a nice option from the three black/white/pink colors available on the Shokz site. They’re great for all day work, commutes, workouts. They stay on your ears and the battery life is beastly! I’m like, when will these die? Answer: NEVER! Only thing I’d say is that if you do workouts that require your head to be bobbing up and down, turn off the motion sensitivity or it’ll think you’re taking them off and stop your podcast mid-bob.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the Open Run Pros for about four years, and they're still going strong with daily use. My wife liked them, but with her long hair, she felt they would be a hassle. When she learned Shokz had these clip-ons, we bought them. We've had them for about one month now, and they are fantastic. The battery life, sound quality, and connectivity features are all top-notch. The phone mic built into these do a fantastic job with whatever noise-cancelling voodoo technology Shokz uses. For me, I'll still prefer the Open Run Pro line for their incredible ability to stay stuck to my head. My wife loves them so far with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stay put and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need noise cancelling and prefer an open ear design for working, out these are perfect. Sound shockingly good and stay securely in place while running and working out, unlike in-ear buds that will gradually slip out from sweat and lose sound quality as they shift. Great design and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best purchase! I was a die hard Apple AirPods girl but once I switched to the shokz I’m never going back! They are comfortable and they don’t fall out of my ears! Plus’s I can hear my surroundings when I’m on my walls! Excellent music quality too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and vey comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! These are very comfortable to wear and battery last a long time. Great looking too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great and very comfortable open earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this flexible clip type open ear earphone. I hardly notice that im wearing one. Very comfortable with good high, middle and bass for its type. I also like there's no Left and Right earpiece. I also love its battery life and bluetooth range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I didn't think I'd love these as much as I do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really love the Shokz Open Dots. I find myself reaching for them a lot more than any of my other headphones or ear buds. They are so com that I forget that I'm wearing them. The fact that you can still hear your surroundings while listening to music or audiobooks is huge. I also own some very expensive Sony earbuds and headphones with passthrough listening but I prefer the natural sound of these. The active passthrough on other buds tends to amplify ambient noise. It's especially noticeable when walking over leaves, gravel or frozen surfaces. I find that distracting and it takes away from the listen experience. Also being able to wear these in bed and not being shut out from normal noises such as my kids or god forbid a smoke detector plays a huge factor in my opinion. Are these audiophile grade earbuds? No, these aren't designed for that. They do however sound very good on you tweak the EQ in the app. Would I recommend these to a friend or family member? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice open dots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It is comfortable, light, battery is long lasting, looks nice, very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My new favorite brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend bought me these after we tried them at the demo stand and they way they feel as if I’m not even wearing them is amazing, I often forget I even have them on when not listening to anything. The sounds quality is 10/10 and the battery life of the earbuds themselves last me 10hrs on average without having to put them back into the case to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new favorite ear buds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz has been known for years for making a variety of earphones and buds, and for me, one of my favorite pair of them are some bone conducting buds, that sit on instead of in your ear, allowing you to hear your surroundings while still getting good sound. The new Shokz OpenDots One buds work in a similar way, in that you can hear your music and calls and still hear your surroundings, but in this case, they clip onto your ears, so the speakers rest inside your outer ear, but do not block your inner ear canals. The OpenDots come with a pill shaped charging case that will give you several charges when fully topped up. I’ve been able to get roughly 5 hours of use using medium volume out of the pair before they show signs of of sputtering out. You just pop them back in the case to recharge and then reuse. You’ll get several more charges from the case before it needs charged itself, and you can use a short (or any) USB-C cable to charge it, or, it will also charge wirelessly, though a little slower that way. The buds fit neatly into the case. Long-pressing the button on the back puts it into Bluetooth pairing mode, and I have had no issues connecting them to my iPhone or my TV. A short press on the button will show you the battery life on the case – green, orange, or red. It would be nice to have several small lights to better let you know how much charge is in it, though. Once connected, you just clip/slide them onto the side of your ear, with the speakers resting in your outer ear area and the battery/control area semi behind your ear. In a way, they almost look like clip-on earrings (at least according to a few people who have seen them on me). They’re more comfortable than I thought they’d be. They don’t pinch, but stay secure, even when I move my head around. They haven’t slipped off at all, so I feel they are secure. Even after a few hours of wear, they aren’t uncomfortable, so long as you don’t literally lay down on your side with them in. Controls are easy. A quick guide is on the wrapper and on a small sheet included in the box. You can pinch both sides of the battery compartment a couple of times to play/pause music. Pinching and holding for a couple of seconds on the right increases the volume, and lowers it on the left. The two pinch method also works to answer a call, or you can tap the inner portion of the OpenDots twice to do the same thing. Holding the pinch on both sides will reject a call. The combinations take a few times to get the hang of, but they work well. I haven’t seen a specific water repellent rating for this model, but in general, Shokz has been known to at least be decently swear resistant, so I haven’t had any issues with that aspect of it. Sound quality is very good. A little weak with just one ear, but using both together, the sound opens up really nicely, with a good range of highs and lows. People around me say they can’t really hear anything unless I crank them up a good bit. Calls are ok. I can hear people very well, but do have to talk slightly above normal volumes in order for them to hear me. I’ve been told they can tell I’m on earbuds, but they also said I’m clear enough to get the job done. I’m giving the OpenDots One five stars, because they are not only very innovative in design, but are comfortable and work well. They may become my favorite pair of earbuds! Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fantastic Product - Better than Apple’s earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Shocks OpenDots earbuds aren’t far superior to Apple’s earbuds. They have a lot longer battery life. They can connect to 2 devices at once. I use them with my office computer to make calls to clients, have teams meetings and dictate letters and emails. Great noise cancellation and much better sound than Apple iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good for glasses wearing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I can’t wear AirPods so I have been buying over the ear options, but if I lay down or put my head to the side, they are always in the way. Plus I wear glasses, so over the ear options become painful. These just clip on the outside of my ear, so no worries about pain behind the ears. At work I usually just wear one, so I can still hear if someone asks me a question. The sound is really really good even wearing just one of them. They connected easily to my phone, and they operate quite simply.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Increíble!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying dozens of models, I finally found the best ones. The sound adapts to my needs and how I want to wear them. They don't feel like they're falling off. They're not heavy! They're very comfortable and easy to use. I like them so much that I bought a second pair for my grandmother!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Right solution for the right user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for podcasts and YouTube video type of content. Comfort is next level. For the first time in my life I forgot I was wearing them into a store. Easy to fall asleep with them in as well. If you want this for calls, look elsewhere. The microphone is mid at best. Battery life is excellent. I knew this going in. If you are looking for audiophile sound, again look elsewhere. This does sound much better than my bone conduction Shokz, but then I have a different use case for those as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery of my AirPods 3 (not noise cancelling) is finally giving up the ghost, so I'm looking for a replacement. I have AirPods 4 with noise cancellation, which is good as is the bass, but the higher registers are muffled and annoying to listen to. Instead of buying new AirPods 3, I thought I'd try these, and I'm quite pleased. The vocals on podcasts and audiobooks is great. The bass is nothing to write home about, but acceptable and better than the AirPods 3, and good enough that music still sounds good. The fit is so comfortable that I forget I'm wearing them. They don't pair with my iPhone quite as automatically as the AirPods, but it's still painless. I use Bose Quiet comfort Ultra (2nd gen) for exercise (great sound and noise cancellation, but you never forget they're in your ears. I use these Shokz the rest of the day.

    I would recommend this to a friend
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