Customers are satisfied with the OpenDots ONE Open-Ear Earbuds, particularly praising the sound quality, comfort, and fit. Many users also appreciate the long battery life and seamless connectivity. The design and lightweight feel are also well-received, while some find the control scheme could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 633 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good quality earbud with great sound and loud enough to enjoy an early morning jog.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product I can’t use in ear headphones cause they fall out no matter the ear tip or material so ear-hook style or this clip-on are the way to go for me…amazing! Great battery, nice balanced sound high’s, mid’s and low’s, treble, vocal’s and bass are great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are clear. Not totally in your eardrums - so tou can still hear what is going on around you… my only suggestion would be for noise cancellation. I do not hear a lot of noise. But people I am speaking to can hear too much of my background - & sometimes, not me. Annoying
I would recommend this to a friend
Rated 5 out of 5 stars
Comfortable and happy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always had problems with headphone and earbud due to sensitivity issues and smaller ears. These are very comfortable, light weight, and stay on perfectly. The app that you can use with allows for alterations to the sound to fit your preference.
I would recommend this to a friend
Rated 5 out of 5 stars
Great earbuds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love these earbuds. Easy on/Easy off. You can wear one or both. Great quality. Great battery life.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have tried a number of wireless earbuds over the years, but the New Shokz OpenDots ONE really stands out and in the best way possible. I was looking for something super light and open-ear for working, commuting, walking my dog, etc., and I didn’t want to be completely cut off from the world like with ANC earbuds. These tick all the right boxes, If your looking for something that’s ultra-comfortable, sounds great, and keeps you aware of your surroundings, these are an awesome option.
These are legit the most comfortable earbuds I’ve ever worn you can barely feel them, The ear-cuff design is genius. You just clip it on, and it stays put. No pressure inside your ear, no weird suction feeling, no soreness after hours of use. I’ve worn them through full workdays and even during light workouts zero discomfort, Also they play really nicely with glasses and hats, which is a huge plus, great for people like me who don’t like the feeling of traditional in-ear buds.
Okay, I’ll be real I wasn’t expecting them to sound this good. Open-ear stuff usually sacrifices sound quality for comfort and awareness, but these actually slap. The bass is surprisingly deep thanks to something they call Bassphere and OpenBass 2.0 (marketing jargon, sure, but it works). Vocals and highs come through clean. I’m no audiophile, but I’ve been legit impressed with how full the sound feels. Also no sound leakage! I’ve had people standing right next to me and they couldn’t hear what I was listening to.
- Ear detection is on point—no worrying about left/right sides, just clip and go.
- Pairs to two devices at once. I switch between my laptop and phone seamlessly.
- Controls are simple: double-tap or pinch to play/pause, take calls, etc.
- 4 EQ presets + custom mode. I personally use the Bass one most.
- Dolby Audio support is a nice bonus for immersive stuff like live recordings or concert videos.
- Crystal clear AI noise cancellation actually works no complaints from people on the other end, even when I’m walking outside. Mic placement is on point.
What Amazed me is that the Battery Life is on par with manufacturer's claim that 10 hours on a single charge with 40 hours total using the case and a quick 10-minute charge gives you around 2 hours of playback Plus the case supports wireless charging too.
IP54 rating means they’re Sweat & Splash Resistant so you use them at gym without any issues.
The only one con about this buds is these are Not for people looking for total sound isolation. These are meant to keep you connected to your environment.
If you’re tired of earbuds that hurt, fall out, or make you feel isolated, OpenDots ONE is seriously worth checking out. The sound-to-size ratio is wild, and they’ve nailed the comfort and convenience. Honestly feels like the future of casual listening, and If you’re someone who prioritizes comfort, awareness, and great sound in a lightweight package, the Shokz OpenDots ONE are 100% worth it. They’ve become my go to earbuds for daily life whether I’m working, walking, or just relaxing at home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy wearing open earbuds because they never make my ears itch or get uncomfortable after using for hours. I own 3 other Shokz open style earbuds and they are wonderful but have the wraps that go around top of your ears. These were packaged nicely along with paperwork inside and a small C-charging cable. They are a clip-on design and I wasn't sure how I'd like them of if they would fit me properly but to my delight they did. I then put them back in the case and charged fully which took a couple hours. They also can be charged wirelessly if you own that style device. They have Dolby Audio and a 2 year warranty. I downloaded the information for them on my iPhone and then paired them up with the Shokz app. There are various touch control functions ~ Single-Finger Tap, Double Pinch (which I like the best) and Long Press. The buds can also be used independently of each other which I find nice for phone conversations. There is a 5 band EQ equalizer if you prefer to customize the sound settings to your liking or there are other preset sound options built in the app you can choose. Another feature is you can pair two devices to seamlessly switch between the earbuds with MultiPoint Pairing.
I found these to fit my ears just fine and very comfortable to wear. I spoke on my iPhone using them for a long period, listened to various genres of music and everything I tried was a spot on and awesome experience. The design is unique and I really found enjoyment in wearing. Battery life is great and so far I have no complaints. I like these just as much as my other open ear Shokz. I actually forget they're on my ears!
I can definitely recommend their purchase. High quality, perfect adjustable sounds and easy to wear. I really love my OpenDots!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose these earbuds because I really like the style of them. However the sound quality is not that great. I have complaints of everyone that I talk on the phone with that they can barely hear me. I've played with all the settings but these earrbuds are not the best for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It puts too much pressure on the ear. It does really well with music and GPS, but with phone calls, audio books, and videos the sound is too low or hard to hear. It looks weird on my ears.
Hi there- Shokz here! We're sorry to hear this has been your experience. To adjust Shokz OpenDots ONE for comfort, pinch the JointArc to place the speaker on your inner ear ridge (not in the canal) and the battery behind your ear, angling the arc slightly downward (0-30°) for a natural, secure fit without excessive pressure. Ensure the speaker rests just in front of your ear opening for optimal sound and comfort, avoiding the ear canal. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Pros mentioned:
Comfort, Connectivity, Fit
Rated 5 out of 5 stars
My Favorite Open Earbuds.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been testing the Shokz Opendots One for the last week. As a fan of open earbuds, I find that the Opendots feature all the qualities that make this style of earbud great. Overall, they are a pocketable, comfortable-to-wear, and well-built set of open earbuds that sport great sound quality, decent volume, and excellent Bluetooth connectivity.
The first thing I like about the OpenDots is the well-designed case. The round, pebble styling makes it comfortable to carry in my pocket. The hinge feels sturdy and closes with a reassuring snap. It also features USB-C and wireless charging options. Also, inside the case are magnets that ensure proper placement and charging of the earbuds.
As for the earbuds themselves, pairing with my phone is extremely fast and effortless, and the Bluetooth connection remained strong and stutter-free. I liked how the earbuds gently slid onto the cartilage of my ears, directing sound perfectly into my ear canal. Their lightweight design and rubber arch make them comfortable to wear while still maintaining a secure fit. The sound quality is excellent, with clear and natural vocals, mids, and highs, and a decent level of bass. When used for phone calls they perform well. The persons voice on the distant end was clear and they had no problems clearly hearing me.
The shokz App is intuitive. It has options for turning on Dolby, and multipoint pairing. As well as, modifying tap settings and changing sound presets.
With that said, the Opendots are my favorite open earbuds. I would absolutely recommend them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was purchased for hands free telephone calls and for listening to music. Music functions are suitable. Telephone call quality is incredibly poor. I have updated firmware, turned microphone noise cancelling on and off, and multiple call recipients continue to demand that I disconnect the earbuds. I have had Jabra in the past, and they are head and shoulders above these in all aspects of quality. It is too bad that Jabra has left this market.
No, I would not recommend this to a friend
Brand response from AfterShokz
Posted .
Hi there- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback! If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Only Good for Music
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Music sounds good, but the person I talk to hears me very poorly, so I regretted buying these headphones.
Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We also recommend resetting your Shokz. To reset OpenDots ONE: 1. Resetting the earbuds will erase the paired device list and restore all settings to their defaults. 2. Place both earbuds into the charging case. 3. Press and hold the charging case function button for 15 seconds. When the orange light on the case flashes for 5 seconds and then turns off, the reset is complete. 4. Once the indicator light flashes orange and green, the earbuds are ready to pair and use. If the issue persists, all Shokz come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Pros mentioned:
Comfort, Fit, Sound quality
Rated 4 out of 5 stars
Awesome. Fit Secure and All-Day Battery Life.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first set of open ear headphones and they performed much better than anticipated. I find myself reaching for these Shokz Open Dot Ones almost as much as my other in-ear headphones. The design is a bit odd but very comfortable. They are so light and non-intrusive that I had them in for 6 hours the first time I used them and forgot I was wearing them on multiple occasions.
The fit is secure, even when moving around and they stay secure even when I tried my hardest to dislodge them. To be clear, there aren't many headphones I've used where I could say this. These would be great for runners or even at the gym for high intensity workouts.
The tap controls work great for adjusting the volume, play/pause, and even answering calls. Unfortunately, the tap and pinch controls are locked to play/pause and answer/end a call. You are able to modify the long press function and assign controls for volume, voice assistant, no function, or next/previous track. The major issue is you can only customize long press with ONE function. As of right now, there doesn't seem to be a way to have volume control and previous/next track active at the same time. This is a massive downside for me because those are the two functions I used the most but I can't assign either to the double tap or two-finger pinch actions. I think this was overlooked and Shokz should explore adding full customization to the available actions. This was my core reasoning for only giving these 4 stars.
The only other issue I could see is the lid for the charing case is incredibly flimsy. I'm not having issues now but after using the case over the last week, I could see the lid failing at some point. All things considered, I really am enjoying the open ear style while still getting the same audio quality I'm used to with my other in-ear headphones.