The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,661 reviews
Rated 2 out of 5 stars
Not for me!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been eyeing these headsets for some time now and was excited to finally get a pair. What I liked about them was the ability to hear and not have anything stuck in my ear. What I didn't like was how muffled someone sounded, the vibration when someone was speaking and how sore the back of your ears got after wearing them. They also had an issue where they constantly have to be paired and that's a no go for me.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is good if you don't like buds in your ear however it wasn't for for me. I didn't like the vibration it made and that you can still hear people talking while music is playing,.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these 6 weeks ago to use for several marathons I am running. Loved them at first. However, the battery life is rated at 6-8 hours. I am only getting 2.5 hours max from them. I assume I have a defective pair and now must send them back to manufacture for warranty since I just missed the in-store return date less than two weeks ago. Good while they lasted, but didn't last very long. Hoping new pair they are sending me while last 6-8 hours as advertised.
Hey there! We have a two-year warranty on all AfterShokz and would be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please visit our website directly to submit a warranty claim for your AfterShokz so you can receive a replacement pair. Once on our website, click on the “Support” tab at the top of the page, then select “Warranty Claim” the instructions for filing a claim will be available to you. Please reach out to a member of our Customer Happiness Team for further assistance. Thank you!
Rated 3 out of 5 stars
Not as Good as predecessor
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to replace my AfterShokz Titanium and I was disappointed as it is noticeably quieter and does not fit as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In theory, these are awesome. Let’s you hear some music but can also hear ambient sound, all without disturbing anyone around you. In reality, you can’t really hear the music, ambient sound is muddled, and if you want to use it at a volume you can make out your music - then anyone around you WILL hear it.
If you’re sitting in a quiet room, doing nothing, it’s kinda cool. In semi-noisy environments, it’s just disturbing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They’re great around the house, out jogging or listening to music in a normal setting but I brought these on my last trip and couldn’t hear a thing once the airplane engines started up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it works well but the design is not something I would have chosen after wearing them. They feel tight around my neck and there’s no adjustment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fact these are temporal headphones and allows me to hear what’s happening around me but…
Hate the quality of the microphone. Every time I am on a call with these headphones people tell me they can’t understand me because the sound they hear is very distorted and “digitally”. If I could return these I would do it in a heartbeat but the Best Buy 14 day return policy is total BS! So now I’m stuck with a set of headphones I can’t use.
Hey there! We're so sorry you've had this experience. If you feel that you received a faulty unit, we have a two-year warranty on all AfterShokz and would be happy to assist you in receiving a replacement pair. Please contact us at hello@aftershokz for further assistance. Thank you.
Rated 2 out of 5 stars
Trek air is the better option
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned both the trek air and aeropex. Aeropex is definitely not at the top of the list. I assumed they would be great being they were the newer set but this unfortunately was not the case. They continue to go out of sync with my iPhone 11 Pro Max. Also when you hold the button to make a phone call it doesn’t let you know when your smart phone is listening for your request. I’ve had numerous people same I sound Terribly muffled While on the phone with them. Choose the trek air, I never had complaints with those