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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 6 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the handle's fragility as a significant drawback. Several comments express concern about its lightweight construction and durability. The handle's susceptibility to damage is a recurring theme in customer feedback. Improvements to the handle's sturdiness would likely enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Handle quality

    Rated 4 out of 5 stars

    Better than mop and bucket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall. It gets up most spots in the kitchen without scrubbing. I agree with other commenters that the handle is rather flimsy.

    I would recommend this to a friend
  • Cons mentioned:
    Handle quality

    Rated 3 out of 5 stars

    lightweight, may not have long life. Works okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam mop does work as suggested, but with only one steam port takes a while to get mop head steamed up. No off switch for steam--if you put the handle in full upright position the steam flow turns off, but then you can't push the mop, so it is easy to over-saturate one spot. Water reservoir is about one cup--have to refill often, though you can refill while it is hot. Handle is very light weight, may not have long life expectancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have previously purchased 2 Sharp steamers. Neither worked after a year and neither produced steam as quickly as the Sienna steamer. The Sharp steamers were 3 to 4 times more costly than the Sienna. The Sharps were complicated to operate ( press this button twice for this feature, press once for that feature, when light comes on . . .). I had to re-read the instructions every time I used them. The Sienna is easy to operate. Plug in, wait 1 minute, it is producing steam.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor qualiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started having glitches soon after purchase. I feel as if I wasted my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a first time steam mop owner and i'm in LOVE. I bought this for my apartment which is hard wood throughout the kitchen, living room and dining areas. There is also tile in the bathroom of coure. With 2 small kids this made cleaning the house quick and easy. Mopping was time wasted, exhausting and half the clean. Im OVERLY satisfied with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Handle quality

    Rated 4 out of 5 stars

    Great but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but for the handle. Handle easily snapped. Quickly replaced but snapped again. If you somehow reinforce the handle, it would be perfect. Still love it just wish they handle wasn't so flimsy. I will recommend but know what you are getting, a great steamer with a handle that breaks and needs to be reinforced.

    I would recommend this to a friend
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