Customer Ratings & Reviews

I was searching for the perfect accent lamp for a bar cart in my flat and this lamp was the perfect aesthetic for what I was going for. It is small, but not too small, and it's lightweight. The only concern I had was the lampshade assembly. You have to be careful with the spider fitter and arms because it will break if you’re applying too much pressure when screwing it onto the lamp. Read the directions carefully and proceed. Overall, I loved the lamp so much that I bought another one for my dining table area.

It is difficult to know how to review these. The lamps themselves are AWESOME and exactly what I wanted. However, the lamp shades are disappointing. One had been slightly crushed on one side when it was boxed up (the box was not crushed, so it was not done in shipping). The other shade had a dark grey thread mixed in and it stood out like a sore thumb. Best Buy’s website does not allow you to contact customer service unless you want to return the items. I do not want to return the lamps. I want the shades replaced with ones that are not crushed or flawed, or give me a partial refund so I can go buy replacement shades. Very disappointed that Best Buy’s Customer Service makes it so difficult to communicate with them.