Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 417 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything arrived safely and the mobile plan covered everything we needed.
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked good. The connection is great. The only issue I had, was that it only lasted me about two days..
I would recommend this to a friend
Cons mentioned:
Data usage
Rated 4 out of 5 stars
Simple mobile hot spot reload card
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service for this card is good just seems to run out quick.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This card effectively refills the simple hotspot plan as advertised. The plan however is limiting and simple carrier needs to offer unlimited monthly for hotspot. .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Getting the card wasn't an issue; adding the gigs to the hotspot was a hassle. Had to call multiple times and the automated was the worst and couldn't do it online. After 2 hours was fondant and to re-up my hotspot. Having the hotspot is awesome because i can travel with it and just add as I need, but the customer service is HORRIBLE.
I would recommend this to a friend
Cons mentioned:
Data usage
Rated 5 out of 5 stars
Great connection!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn’t last very long on all my devices but it did what I needed it to while my internet was out. Not a long term solution unless you want to constantly buy new data every week
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Love the service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A g deal and the have good service and ou get it for a great price with great customer and they will actually help you with finding the right solution
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a dream and offers us the option of a seasonal plan, paying as we go, which is not available with other carriers where we stay for the summer.