Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 418 reviews
Rated 4 out of 5 stars
WiFi on the go
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never thought I’d need WiFi on the go but it comes in handy
I would recommend this to a friend
Rated 4 out of 5 stars
Good recommendation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great deal of data! Very convenient for a mobile Hotspot. Fast downloads and great for streaming videos of favorite shows, movies, concerts and content creators.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not purchase an Ecard from Best Buy with Simple Mobile. This was the worst experience ever. I was never able to use the device or the card. I spent more than an hour talking to 5 different representatives plus a Simple Mobile Rep. They all were useless. Best Buy wouldn't refund the data purchase although I wasn't able to use it.
Worst customer service ever. I been a long time customer and decided to cut ties. Customer service is dead a d doing right no longer exists.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy setup superfast digital delivery lots of data for use on remote location. highly recommend this product works well and is a great back up or remote location alternative. The mobile hotspot is compact and has good recharge time & battery life
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well it''s the ONLY option so....Being a portable hotspot means not in use all the time. It's be nice to have internet waiting on the RV not have to reload. We may only use half before it expires. It's ok. Just wish the data did not expire.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
A pleasant surprise!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent value!
I had to evacuate due to Hurricane Ida and this allowed me to work while at my mom's house in the boonies.
I used this for two weeks straight and didn't exhaust the GB. This is a great prepaid option vs. Having a contract or plan you have to pay for monthly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a couple of weeks to get this SimpleMobile purchase loaded onto my SimpleMobile hotspot device because a new SimpleMobile SIM card was said to be necessary before it would all work. The hotspot is only 1 year old. Once the new proper SimpleMobile SIM card was acquired and installed, it still took two calls to two customer representatives to get it into working order and load the plan. I was unable to make everything right on-line and on my own.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This worked well for our needs of a mobile hotspot without a data plan. We loaded the card and had data with multiple devices connected.
I would recommend this to a friend
Rated 5 out of 5 stars
Not even cloto running outta gigs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So its been almost a month with constant use of my moxiee mobille hotspot often with several devices in use on it i used the simple mobile 40 gig plan im hoping that the data dosnt expire one month from when i purchased it becausei still have quite alot leftifthat happens ill let yall know an sayto go with the15$ saller plan instead.