Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 421 reviews
Cons mentioned:
Data usage
Rated 1 out of 5 stars
ZERO STARS!! BUYERS BEWARE!! GET VERIZON INSTEAD!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buyer BEWARE!! This Simple Mobile hotspot plan and its Moxee mobile hotspot device are just not worth your time or your MONEY!! This 40GB plan ran out of data after only 4 days of streaming movies. I had to purchase 2 more 40GB plans for a total of $100 more plus taxes for 40GB reups/pins before I finally decided to go to Verizon where I was pleasantly surprised that I was able to purchase a brand new Verizon jetpack mobile hotspot device for $80 plus $35 activation fee and I got the unlimited pro plan for high quality streaming for $90/month and I can connect up to 10 devices!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a couple of weeks to get this SimpleMobile purchase loaded onto my SimpleMobile hotspot device because a new SimpleMobile SIM card was said to be necessary before it would all work. The hotspot is only 1 year old. Once the new proper SimpleMobile SIM card was acquired and installed, it still took two calls to two customer representatives to get it into working order and load the plan. I was unable to make everything right on-line and on my own.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used this to play online video games in my Dorm. It will last a month if used strictly for online games. It will be used quickly if streaming movies. So be careful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor service at least where I live maybe I don't know..
1st one worked then 2nd one wouldn't connect for a day or so then connected but nothing would load..
Even though I was not able to get any service and had to tether to my phone the hotspot still somehow kept collected up used data... makes me wonder how it's calculated and if my other one I bought was legit in use...
Also spent 2 days waiting on the digital purchase..
Needless to say if you relay on this for work... DON'T...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the Simple Mobile Hotspot and the 40-gig data plan for a project just a little too far out to get campus wi-fi. Is really great. 40 gigs is about the minimum that I need for service per month. I turn of the hotspot at night and on weekends to save data.