Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 66 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend
to a friend

Customers are saying

Customers regard the $50 Prepaid Plan as easy to use and appreciate its straightforward design. The plan's affordability is also frequently praised, along with its data options. Positive feedback highlights the plan's value for money and ease of managing usage. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Rated 1 out of 5 stars

    I need my money back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t works at unlocked iPhone 8. No internet. I bought and they didn’t fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data

    Rated 4 out of 5 stars

    A great pay as you go plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's in the name, simple! Not much of a phone user and the plan I use is perfect. I use little to no data at all outside of my home as i have Wi-Fi, but having mobile data when I need it is handy and unlimited minutes helps during the holidays

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Good plan

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan, no substitute with other providers. Price is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this card for my brother and he told me that he really likes it and is able to get on the Internet data text. Customer service was really great from the simple mobile You are also able to purchase Different plan

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless hotspot review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually the top up card picked by the sales associate was the wrong one. I purchased a wireless hotspot and the card was a phone plan. Not to fear when I called to activate the issue was resolved easily. The hotspot works just fine. Its faster than i expected and easy to use. I couldn't be happier it does what its supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Data

    Rated 4 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price perfect data option and wonderful...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Mobile prepaid card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to refill my prepaid phone with ease. The talk quality and data worked out great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mobile minutes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , instructions simple. However had to return, due to finding a better plan within the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is they charge you tax, which don't make sense to me because it's like a gift card. Also be careful becasue I didn't have a coin and thought I could just peel off the code. but that is not the case. I lost a digit and had to guess it.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    LG Journey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an efficient and low cost cellphone and this device promoted by Simple Mobile has more than met my needs and requirements. Lucky for Best Buy that you had the foresight to hookup with this newcomer to the cellular market. The phone has all basics needed for just about anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was Very Simple and Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ported my phone number from another company to Simple Mobile using this prepaid plan card. I scratched off the card and put in all the information required, and my service was up and running in about two minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with mist phones. Easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    New Phone!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first unlock phone ever! And wanted to choose a prepaid plan that would fit my budget. So Simple Mobile was my first choice, I like their service and customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Da BEST plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my son a cell phone for Christmas and this plan fits him the best. I got him the 40.00 before but with this one it is unlimited everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gift. Great value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gor thi for a friend of mines who didn't want to be tired up in any contract. He really appreciated it. Good item to give s a gift as well Hassel free and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a phone. I accidentally bought it for a hotspot but they took care of that for me at the store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Visiting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for travelers from abroad. My daughter travels here frequently. We have found set up and ease of use better than other options

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is working great throughout a Palm Beach County Florida

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Love the freedom to choose

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I control my usage and cost by selecting a plan that best suits my need for ervice.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple service for my backup phone. Simple and service was great

    I would recommend this to a friend
Sponsored