Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 421 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

72%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 421 reviews
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Hotspot card

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly any data. Gets used up but barely has any data speed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BUY IT!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup simple to use Services last a while Great connection Absolutely no issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot was a life saver on a 8 hours long beach trip each way. Our kids were able to use their devices and watched whatever they wanted with no issues. It was very easy to activate and use. I will definitely recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Decent. Not the best tho.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't unlimited but if ypu need to to game on lag free interenet it gets tge job done. Doesn't really last 30 days tho, especially if you like watching Youtube, Netflix, Hulu or etc alot.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Keeps me connected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Can’t do a lot of streaming with 40gb but good for actual work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card keeps me well connected when we are traveling. Would be great if the data rolled over as I don't usually use the whole time. Bad thing is Simple Mobile is very hard to work with, not very helpful. After 5 calls they still could not get me connected.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15gb for $35 for a month kinda wasn’t worth it but was the cheapest plan I could get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than useless in a cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than useless in a cellphone. I purchased this to use in my dual SIM Galaxy S25 Note+ and it can't be activated on the phone as the phone's IMEI / ESN do not correspond to a dedicated cellular modem type device. I contacted their support line and the best they would offer was to convert it to a 20 GB eSIM that could be used from a cellphone. It's non-refundable so I'm stuck with it. BEWARE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good hotspot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. I can game a lot better than my metro phone hotspot. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Works great! Had this on my vacation and worked everywhere I needed it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Service
    Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Egh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me good service ran up pretty quick on my hotspot

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Hotspot card for hotspot device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we are happy with this item. But due to my husband having 2 cameras for the house we are bout out of GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get when you want it. Best deal around. Went right to my inbox to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Hotspot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it u should buy u one also.. So that's all uhv to say for weight now

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    My internet card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to buy on line and I wish it would last longer but it works really good where i live

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Data

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a little cheaper since it goes so quickly.. but does it's job

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mobile hotspot digital

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this to anyone that would like to have an reliable hot spot without an contract.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Simple mobile hot spot reload card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for this card is good just seems to run out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay at home and enjoy online gift cards, they are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Mobile hotspo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast like I thought but it's also 4g which it's not as fast as 5g

    No, I would not recommend this to a friend
Sponsored