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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 412 reviews

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71%
would recommend
to a friend

Customers are saying

Customers highly value the hotspot's speed, service, and overall performance, with many praising its signal strength and reasonable price. Some customers appreciate the coverage provided by the service. However, a significant number of users have expressed concerns about the rapid consumption of data. Additionally, some customers have reported issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 412 reviews
  • Rated 4 out of 5 stars

    Mobile hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mobile hotspot was more than sufficient and it allowed for multiple devices to stream at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hotspot Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an issue redeem and set up. The connection on hotspot was very fast! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Know how much data you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay attention to the volume of data. I used my alarm system and a few streaming devices which drained all data within one weekend. The data speed changed to 2g which was like having no data because the speed was so slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for internet access

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a train ride and needed some internet. I found the device at Best Buy and ordered this card online. It was easy to setup and use. I will say the live tv broadcast on my tablet or phone kept buffering, but I could watch Netflix shows.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with my hotspot. My biggest concern is trying to activate the card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot renews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad for this good option to renew my mobile hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Hotspot;

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great purchase lasts long & is Very much a life saver for while me and my family are on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good product A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity needs to dig a hole to get my internet on at my new home. I couldn't be without internet with kids some days has online classes. This works amazing and that goodness its a good price on bestbuy. I am even thinking of keeping device after internet is restored.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Moxee Hot Spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I used it for extra internet to connect my kids tables in the car it lasted a month

    I would recommend this to a friend
  • Pros mentioned:
    Service, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service, beyond fast enough this worked great for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BUY IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup simple to use Services last a while Great connection Absolutely no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything arrived safely and the mobile plan covered everything we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet for the money spent. Not recommended for multiple devices

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Hotspot card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly any data. Gets used up but barely has any data speed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the hotspot. Keep in mind that when youre using the hotspot, turn it off when you are no longer using it or else it will still pull data. To quickly reload it with money, just call the following phone number on the e-card. Enter the phone number that is with the hotspot & confirmation number. Then you are good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Mobile hotspot refillable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is getting the job done. The data has lasted longer than spending 39$ on 15g that lasted no time. This one is $50 and has lasted, however, for the work I do, it has not been a month, I do not stream online. I use it for navigation and it eats up a lot of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up in 30 minutes works great, meets my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gmore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little more GB Good response to hot spot to order.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15gb for $35 for a month kinda wasn’t worth it but was the cheapest plan I could get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Absolutely Awesome Prepaid WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product Best Buy And Simple Mobile are Definitely The thing for prepaid WiFi Mobile Hotspots excellent coverage and service

    I would recommend this to a friend
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