Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 417 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

72%
would recommend
to a friend

Customers are saying

Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 417 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything arrived safely and the mobile plan covered everything we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good. The connection is great. The only issue I had, was that it only lasted me about two days..

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Simple mobile hot spot reload card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for this card is good just seems to run out quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Mobile hotspo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast like I thought but it's also 4g which it's not as fast as 5g

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Tiss

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you should get more data then what you get for the price you pay cause that data go’s extremely fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength
    Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Mobile hot spot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it gets great signal just wished it came with mor gb data

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Good but expensive

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great data but it gets used up FAST. I wish it was a little cheaper but it’s definitely a good solution when you need data while being mobile.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Not enough DATA

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Mobile does not alert you when all of your data is gone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Card does its purpose

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card effectively refills the simple hotspot plan as advertised. The plan however is limiting and simple carrier needs to offer unlimited monthly for hotspot. .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    not worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked well but it stopped at 35G of usage I seem like I needed to reload the card so it does not give you the full 40 GB

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    40gb's???

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    40gb's goes by fast. The first card didn't last one day. Definitely disconnect devices when not in use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hotspot T-mobile

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the card wasn't an issue; adding the gigs to the hotspot was a hassle. Had to call multiple times and the automated was the worst and couldn't do it online. After 2 hours was fondant and to re-up my hotspot. Having the hotspot is awesome because i can travel with it and just add as I need, but the customer service is HORRIBLE.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    Great connection!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t last very long on all my devices but it did what I needed it to while my internet was out. Not a long term solution unless you want to constantly buy new data every week

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A g deal and the have good service and ou get it for a great price with great customer and they will actually help you with finding the right solution

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 3 out of 5 stars

    Non returnable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not activate I'm my area, could not return either so I cannot give an review on performance/value

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Hotspot refill

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, the card was added with ease and the price ia pretty decent

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say with confidence that it definitely works. Don't buy the hotspots online though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream and offers us the option of a seasonal plan, paying as we go, which is not available with other carriers where we stay for the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No contract Mobile Hotspot Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice for occasional use of mobile hotspot like going on vacation or traveling when you need to keep your computer connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi on the go

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d need WiFi on the go but it comes in handy

    I would recommend this to a friend
Sponsored