Customers are enthusiastic about the product's performance, speed, and service. Many users have found the signal strength and price to be acceptable, and some appreciate the coverage it provides. However, a significant number of customers have expressed concerns about data usage, and some have reported issues with activation. A few customers have also reported negative experiences with the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 422 reviews
Rated 5 out of 5 stars
Good deal, forty Gigs for $50
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy setup superfast digital delivery lots of data for use on remote location. highly recommend this product works well and is a great back up or remote location alternative. The mobile hotspot is compact and has good recharge time & battery life
I would recommend this to a friend
Rated 5 out of 5 stars
A pleasant surprise!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent value!
I had to evacuate due to Hurricane Ida and this allowed me to work while at my mom's house in the boonies.
I used this for two weeks straight and didn't exhaust the GB. This is a great prepaid option vs. Having a contract or plan you have to pay for monthly.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Nice product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and as advertised. Good customer service too.
I would recommend this to a friend
Rated 5 out of 5 stars
Hotspot renews
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Glad for this good option to renew my mobile hotspot.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything arrived safely and the mobile plan covered everything we needed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well it''s the ONLY option so....Being a portable hotspot means not in use all the time. It's be nice to have internet waiting on the RV not have to reload. We may only use half before it expires. It's ok. Just wish the data did not expire.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to add service but service is costly. When multiple divices for several days. But worth it for peace of mind while traveling with children.
I would recommend this to a friend
Rated 5 out of 5 stars
Not even cloto running outta gigs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So its been almost a month with constant use of my moxiee mobille hotspot often with several devices in use on it i used the simple mobile 40 gig plan im hoping that the data dosnt expire one month from when i purchased it becausei still have quite alot leftifthat happens ill let yall know an sayto go with the15$ saller plan instead.
I would recommend this to a friend
Rated 1 out of 5 stars
Worst Purchase Ever
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not purchase an Ecard from Best Buy with Simple Mobile. This was the worst experience ever. I was never able to use the device or the card. I spent more than an hour talking to 5 different representatives plus a Simple Mobile Rep. They all were useless. Best Buy wouldn't refund the data purchase although I wasn't able to use it.
Worst customer service ever. I been a long time customer and decided to cut ties. Customer service is dead a d doing right no longer exists.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
WiFi on the go
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never thought I’d need WiFi on the go but it comes in handy
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was really easy to install. The mobile hot spot I originally purchased this for didn't work, but luckily I was able to use this on a different hot spot
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product. When it is a storm it might lag a bit. But overall it's great!
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not that good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sensitive in where it works. Its not that good in rural areas.
No, I would not recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Product Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Works great, exceptional service. Does it all