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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 411 reviews

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71%
would recommend
to a friend

Customers are saying

Customers highly value the hotspot's speed, service, and overall performance, with many praising its signal strength and reasonable price. Some customers appreciate the coverage provided by the service. However, a significant number of users have expressed concerns about the rapid consumption of data. Additionally, some customers have reported issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 411 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works great, exceptional service. Does it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal, forty Gigs for $50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup superfast digital delivery lots of data for use on remote location. highly recommend this product works well and is a great back up or remote location alternative. The mobile hotspot is compact and has good recharge time & battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasant surprise!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value! I had to evacuate due to Hurricane Ida and this allowed me to work while at my mom's house in the boonies. I used this for two weeks straight and didn't exhaust the GB. This is a great prepaid option vs. Having a contract or plan you have to pay for monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and as advertised. Good customer service too.

    I would recommend this to a friend
  • Cons mentioned:
    Mobile hotspot

    Rated 3 out of 5 stars

    Wont buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only give three stars as I couldn’t even use it. The mobile hotspot I bought was trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. When it is a storm it might lag a bit. But overall it's great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not even cloto running outta gigs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So its been almost a month with constant use of my moxiee mobille hotspot often with several devices in use on it i used the simple mobile 40 gig plan im hoping that the data dosnt expire one month from when i purchased it becausei still have quite alot leftifthat happens ill let yall know an sayto go with the15$ saller plan instead.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my hotspot and this service was awesome not one issue my cell phone had one bar my laptop with my hotspot was 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to install. The mobile hot spot I originally purchased this for didn't work, but luckily I was able to use this on a different hot spot

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Service and Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the price abd reliability. Its lasts 30 days and not based on usage which us awesome when you have multiple users.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected didn’t last 30 days won’t work for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Back up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when my phone is off. It’s a Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price I can now travel and work with excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Strong singnal for streaming music and video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive in where it works. Its not that good in rural areas.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    ZERO STARS!! BUYERS BEWARE!! GET VERIZON INSTEAD!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer BEWARE!! This Simple Mobile hotspot plan and its Moxee mobile hotspot device are just not worth your time or your MONEY!! This 40GB plan ran out of data after only 4 days of streaming movies. I had to purchase 2 more 40GB plans for a total of $100 more plus taxes for 40GB reups/pins before I finally decided to go to Verizon where I was pleasantly surprised that I was able to purchase a brand new Verizon jetpack mobile hotspot device for $80 plus $35 activation fee and I got the unlimited pro plan for high quality streaming for $90/month and I can connect up to 10 devices!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 2 out of 5 stars

    Good but expensive!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and it goes by quick if you use it for video games like online multiplayer.....it works good just that it runs out really quick though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigs for a gig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Simple Mobile Hotspot and the 40-gig data plan for a project just a little too far out to get campus wi-fi. Is really great. 40 gigs is about the minimum that I need for service per month. I turn of the hotspot at night and on weekends to save data.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the amount of data. Works super well.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good hot spot service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, 40 gigs or one month whichever comes first. Works wherever I go.

    I would recommend this to a friend
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