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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 412 reviews

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71%
would recommend
to a friend

Customers are saying

Customers highly value the hotspot's speed, service, and overall performance, with many praising its signal strength and reasonable price. Some customers appreciate the coverage provided by the service. However, a significant number of users have expressed concerns about the rapid consumption of data. Additionally, some customers have reported issues with the activation process and the quality of the mobile hotspot device itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 412 reviews
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive in where it works. Its not that good in rural areas.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    ZERO STARS!! BUYERS BEWARE!! GET VERIZON INSTEAD!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer BEWARE!! This Simple Mobile hotspot plan and its Moxee mobile hotspot device are just not worth your time or your MONEY!! This 40GB plan ran out of data after only 4 days of streaming movies. I had to purchase 2 more 40GB plans for a total of $100 more plus taxes for 40GB reups/pins before I finally decided to go to Verizon where I was pleasantly surprised that I was able to purchase a brand new Verizon jetpack mobile hotspot device for $80 plus $35 activation fee and I got the unlimited pro plan for high quality streaming for $90/month and I can connect up to 10 devices!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 2 out of 5 stars

    Good but expensive!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and it goes by quick if you use it for video games like online multiplayer.....it works good just that it runs out really quick though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigs for a gig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Simple Mobile Hotspot and the 40-gig data plan for a project just a little too far out to get campus wi-fi. Is really great. 40 gigs is about the minimum that I need for service per month. I turn of the hotspot at night and on weekends to save data.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good hot spot service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, 40 gigs or one month whichever comes first. Works wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the amount of data. Works super well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Lasted all month for me. I had 2 tablets and 1 phone connected

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 2 out of 5 stars

    MOBILE HOTSPOT DATA REFILL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data ran out fast. I recommend the 40g for about $50. You can always buy data and keep it on reserve. Just call the number or set up an account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love simple mobile for our on the road HotSpot. This time we experienced some trouble with loading the card onto the device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool hotspot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item very fast hotspot very good and easy online love it

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    awesomeness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are in deadzone for internet and this hotspot works amazing

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 5 out of 5 stars

    40GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to play online video games in my Dorm. It will last a month if used strictly for online games. It will be used quickly if streaming movies. So be careful.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 1 out of 5 stars

    Frustration after frustration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service at least where I live maybe I don't know.. 1st one worked then 2nd one wouldn't connect for a day or so then connected but nothing would load.. Even though I was not able to get any service and had to tether to my phone the hotspot still somehow kept collected up used data... makes me wonder how it's calculated and if my other one I bought was legit in use... Also spent 2 days waiting on the digital purchase.. Needless to say if you relay on this for work... DON'T...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    provided great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to this for a day long internet outage and i needed to work from home, it provided strong wifi to my laptop, tv, and phone all at the same time, Even after a full day of streaming and working i had about 20 gb of data still left in case of another outage or just to use up as i please.

    I would recommend this to a friend
  • Cons mentioned:
    Data usage

    Rated 4 out of 5 stars

    Wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the mobil hotspot at the end of the month still had 10 gigs left i wish would roll over i feel if you pay for it should not expire

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream! Super fast internet with no throttle down. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love - really great item happy i bought it !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Mobile hotspot data

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was much better than I expected. The kids never complained about losing service during the car ride to Florida.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good, buuuut...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data plan is okay. That said, i do not like simple mobile using strategic advertising to make customers think the data is unlimited but just slows after 40GB. Well it doesnt. After 40 gigs thats it unless you refill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile hotspot refill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works well with my personal hotspot box. Just wish it was more options for more than a month

    I would recommend this to a friend
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