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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 202 reviews

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83%
would recommend
to a friend

Customers are saying

Customers find value in the convenience and ease of use of the $75 Unlimited High Speed Data, Talk & Text 30-Day 2-Line Plan. Users appreciate the simplicity of ordering, logging in, and adding time to their accounts. While some customers expressed concerns about the limited data, others praised the quick and easy activation process, highlighting that they received their plan within minutes of purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 202 reviews
  • Rated 4 out of 5 stars

    Simple mobile.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple mobile is ok. This is one of the cheaper plans. The 3gig per month is less than mint at the same price but it is too much hassle for me to switch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still inactive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped to me 2 card but still inactive. I paid and i recieved 2 inactive card

    No, I would not recommend this to a friend
  • Pros mentioned:
    Delivery speed, Ease of use

    Rated 5 out of 5 stars

    Hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would recommend if you need hotspot on the good I was moving and I needed this as I waiting for my internet service to be installed. I picked up and store and it was fast and efficient someone helped me process the order for pick up. 5 starz

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Ease of use, Price

    Rated 5 out of 5 stars

    good phone card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and easy to use was digitally delivered fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great deals and love the hotspot i take it with me everywhere I can say its worth the money guys if your like me and always on the go it’s convenient that you buy this device and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love not having to get out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. Love the fact I don't have to leave my house to top up my phone it's amazing and quick to top up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good pay go company.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using simple mobile pay go for a number of years. They use both T-Mobile and Verizon networks but I have remained on T-Mobile which is fine for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    It's right there in the NAME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIMPLE mobile. Exactly. It's the reason why I will go so far as to say that I LOVE this cell phone provider! Everything about their service is SIMPLE! Simple to purchase, simple to setup & activate, simple to use, simple to re-up/add-on. It's all just very… SIMPLE. Especially including this product/service which allows you to re-up your prepaid monthly cell service for a flat rate & with the simplicity of a code emailed directly to to mere minutes after purchasing online (and in my case, via the Best Buy iOS app. And then there's the KICKER… TRULY UNLIMITED LTE DATA at the $50 +/mo price point. Plus reliable & speedy network performance riding on the cotails of T-mobile. Absolutely ZERO complaints, rather nothing but 100% satisfaction from this customer. THANK YOU SIMPLEmobile !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fair Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this product was good. It was easy to buy through Best Buy online. However, it was somewhat complicated getting this prepaid payment to my cell phone because it was not readily apparent what information I needed to provide Simple Mobile. That being said, it was not impossible and, with a little bit of effort, I was able to get it figured out.

    I would recommend this to a friend
  • Cons mentioned:
    Data

    Rated 5 out of 5 stars

    $25.00 monthly service, a win win.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat a phone service for only $25.00 a month. Data sucks only 3gb, but I’m around WiFi everywhere I go, so it works for me. No dropped calls, no stalling when using apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the card within minutes to my email. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy this for rebate promotion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this prepaid to activate SIM card for a rebate. This is a biggest, gigantic mistake I've ever made. I'm not comment on the service, but be very aware of their promotion-reward. I've spend two days, with three, two hours each, calls to Simple Mobile CS. On each call, they passed me through three, four and five people. The last one, on purpose, the CS spoke a very bad version of Indian-English. I have to say, please repeat that many times, then he ended with "thank you for calling Simple Mobile" and hung up before I can say anything. That is for five stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    2 positives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid phone plan, 2 things I like about it is that 1 theres no contract and 2 their plans are afordable

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Ease of use

    Rated 5 out of 5 stars

    Excellent Transaction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E-delivery of Simple Mobile service refill card/code was quick and easy allowing me to renew my smartphone service within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone plan and if i firget ti renew it i just add a new card and pick right back up with no contract

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Price

    Rated 5 out of 5 stars

    Cheap plan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cheap plan for casual phone users. If you’re looking for something cheap and efficient this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Not bad for a no-contract plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and great price if you don’t need a lot of data. I usually have access to Wi-Fi so I don’t need unlimited data. The service is somewhat spotty if you are out in the country sometimes. Got it in my email quickly and was easy to input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just order online, log in to view, enter the number, time is added. Simple as that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simplemobile $25 30 day plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive monthly phone plan. Better value than a contract plan.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Economical, straight forward wireless plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical, straight forward wireless plan at a fraction of the postpaid price. Hard to go wrong on the T-Mobile wireless network.

    I would recommend this to a friend
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