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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 42 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the Keep Your Own Phone SIM Card Kit's ease of use and affordability. Many found it easy to set up and activate, praising its compatibility with various phones and providers. While some experienced network connectivity issues, the overall feedback highlights the product's value and simple functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Rated 5 out of 5 stars

    SIM Kit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked. But did take a while to connect with the set up but the Best Buy person told us that- so that helped a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    prepaid phone card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cheap prepaid calling card that can help you with an easy solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Consulting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all my connectivity problems and although I had to install and activate the service which took 6 hours but all is well now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new sim card super easy to get in dtore also easy to find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a sim card.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relatively good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok, however, the customer service sucks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left item on counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the confusion going from one counter to another to pay for this when I did pay I got the receipt took my used laptop and left and I realized when I got home 45 minutes away I left the SIM card on the counter

    I would recommend this to a friend
  • Cons mentioned:
    Network

    Rated 1 out of 5 stars

    Verizon NOT TMOBILE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging advertised working on Tmobile. However, they use Tracphone now and that goes off of Verizon towers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a Verizon SIM Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this SIM Card twice both times didn't work. Customer Service gave me the run around, I spoke to at least 5 people, but it was the supervisor who finally told me that I had gotten a Verizon Sim Card. They needed to verify my number before they could send me another SIM Card but that's the same number that's not on!!!! HOW?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Network

    Rated 1 out of 5 stars

    Not worth it, go through the carrier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim did not connect me to the service as I wanted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Simple mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Mobile - Keep Your Own Phone SIM Card Kit - Multi Not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy. Many struggles and issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM didn't work with my phone and Best Buy wouldn't accept return. Then after much hassle was able to activate on a supported phone, finally gave up because my bank does not accept sending text messages to prepaid phones. Useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply mobile was bout from t mobile to Verizon and will im still not able to just the line or txt canceled my account.i called four day straight they still was not able to fix the line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SIM card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because i lost my Tmobile compatible simcard. This one is Verizon compatible and love the network so far!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works well but setup sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well but setting it up is a PAIN! Wouldn’t buy again if I have a choice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thought i need this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out NOPE! I never needed to buy the sim kit because the mobile hotspot is trash anyways

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really compare to other sim the simple mobile has a good connection and data apart from that calling to india is unlimited which really saves the amount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and reliable service provider in the d.i.y op

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a fast simple way to get a phone number and plan on an eligible device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unrecognized SIM card number

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this SIM Kit from Best Buy today. When I try the type in the SIM card number on the Simple Mobile website, it says it is invalid. I double checked it twice, both on the actual SIM card and the larger card the SIM card came from. I spent 30 minutes with the customer service and all they could say was that this SIM card number didn't exist and they couldn't help me. They claimed the number needed to have 19 digits while mine has 20. Not sure if this SIM kit is fake or just misprinted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Temporary phone number

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! We bought this as a temporary US number while my family was visiting us, just perfect for what we need.

    I would recommend this to a friend
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