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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the TCL A1's affordability and ease of use as significant strengths. However, the small screen size and battery life are frequently cited as weaknesses. Some users also expressed concerns about the camera quality. Overall, opinions are mixed, with positive feedback on price and usability balanced by negative comments regarding screen size, battery performance, and image quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 167 reviews
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primary for android auto, not too fast obviously but fair to use as an android auto companion on my car...great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great for the price and works good , really surprising for what I paid for the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great for use as a small tablet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this as a phone. Instead, I use it as a very small tablet. 95% of what I do is listen to books on it. I use the Bluetooth to hook it to my headphones, download audio books from the library app, and wear it while I do my job (mowing lawns.) I never activated it, so I don't have a phone number or plan. I only use it on wifi to download the books. The display isn't great, but that doesn't matter to me. It's small and fits easily in my pocket. For what I use it for, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good low budget phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially this phone does everything that a $500 phone does, except HQ photos and videos. but for a basic user who has to use the social apps, mails, calls, messages, this phone would be perfect and dirt cheap as well. its like getting a secondary phone for free.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good phone with good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great buy but does tend to slow down after a month of use. I would recommend this phone for people who are in a low budget and in need for a phone. I haven't had any problem with service in the twin falls area which I reside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great phone for a budget.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone. Everything was easy as the set up and the camera is ok. I can hear hear clearly as people call me. The phone is for good for those on a tight budget.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have known a cheap phone wouldn’t handle games, but it was worth a try. If you’re looking for a phone for someone to simply text and make phone calls, then this phone is great and offers the look of a more expensive phone. HOWEVER, if you’re looking to use this phone for games (or 1 game in my case: Pokemon Go), it doesn’t handle the graphics very well. Everything is delayed and sometimes the touch screen doesn’t recognize when you’ve clicked. It’s fine for use every once in a while, but I’m trying to use the phone to play every day, and it just gets incredibly frustrating. Just wish I had gotten a refurbished typically expensive phone at this point!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smaller TCL phone for the price of less than $25. The power action button did not last at all as long as it should have, so I am in the process of purchasing my 4th LG Rebel 4 LTE which the 3rd one only went out, bc someone went out of their way to destroy it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Practical price is right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mate who is prone to lose, break, re program phones! I converted it from Wifi to a basic talk and text phone. Great little phone, low cost and if you want all the APPS Internet etc. option with no fuss this is the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent phonone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid damaged his phone but was not going to be able to afford the replacement contract model. No complaints so far.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size, Speed

    Rated 3 out of 5 stars

    Its ok for beginners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter she complains about it lagging, she can't screenshot and its too small.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a very new cell phone user. Simple, and easy yet does exactly what she needs it for. No fancy bells and whistles yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Internet remote phone - no number

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile phone is used only for internet browsing, searches, emails, YouTubes, Google maps, reviews, photography, and Alexa with my 2 Echo Dots and Amazon Smart Plug setups. But not phone calls, because I did not purchase phone service that costs too much. It simply makes a great remote for internet. Only my elbow is sore and my fingers go numb for holding it too long and typing so much. Only the battery costs about a dollar less than this $26 phone that is longer at Best Buy. The first battery was getting to explode lithium a Staples tech told me because it was fat and bulging from overcharging

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cheapest good phone that you'll find at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone only problem is that the phone is not r

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the phone is not ringing on the Carters in its ringing on my end but it's not ringing on the Carters that I don't really understand that I think I need another phone Sherwin-Williams purchase another phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Speed

    Rated 3 out of 5 stars

    Sloowwwwwww

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets the job done, but super slow, the vibrate when a notification comes through consistently just stays on, battery dies fairly quick

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A budget smartphone under $30 on the simple mobile network means the device costs less than the average monthly plan. Provides a good backup phone option without putting a hole in your wallet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bandaid of a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone broke and I needed a quick cheapy one. Only thing I really didn't like about this phone is that texting and calling was an issue. I never got some texts and hardly anyone could hear me on the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera for beginning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 months and is pretty good in quality and usage it was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera sucks , not compatible with my work app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera sucks , not compatible with my work app . Over all not bad for a cheap phone .

    No, I would not recommend this to a friend
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