Customer Ratings & Reviews
- Model:
- AXWEL05-60RNAB
- SKU:
- 10288407
to a friend
Stay away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible...Do not buy this, it is not what you expect! It is not as good as it looks. The quality is very bad and you will have broken parts. It was actually packaged very well, but after unpacking the box, I had multiple broken pieces. Some of the broken pieces were the big/main parts to the TV stand, which seemed they packaged it broken. Like I said, it was packaged very well, a lot of Styrofoam, little pieces were wrapped and pieces had zero room to wiggle around. In their handbook/instruction book, it says to call them for any replacement parts. When I called, they said they don't have replacement parts...you have to return the entire thing back to wherever you bought it from. Do not waste your time!
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Customer, We are sorry to hear about the problem you have had with your product. We request you to contact our customer service department directly by dropping us an email - [email protected] and our agents will resolve your query/concerns to your satisfaction. Thanks, Simpli Home
First one came damaged. The second one cracked.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one that I received was damaged. The bottom part of the stand was cracked where the lip is. The second one that I received was in good condition. When I put it together the wood cracked on the inside bottom right just inside the door when I attached the cam right where the thinner piece of wood is.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Customer,
We are sorry to hear about the problem you have had with your product.
We request you to contact our customer service department directly by dropping us an email - [email protected] and our agents will resolve your query/concerns to your satisfaction.
Thanks
Simpli Home
Buy something else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Craftsmanship isnt that bad but the hardware (screws, fasteners, etc.) is not very robust. Ive had 6 pieces break on me when putting together thus far.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Customer, We are sorry to hear about the problem you have had with your product. We would like to be able to make the necessary adjustments at no charge to you. We request you to contact our customer service department directly by dropping us an email - [email protected] and our agents will resolve your query/concerns to your satisfaction.
Good product but need real hardware not plastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot the only problem i have with it some of the hardware was cheap plastic. good thing they gave a couple extra pieces which i had to glue in cause it kept falling out
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Customer, We are sorry to hear about the problem you have had with your product. We request you to contact our customer service department directly by dropping us an email - [email protected] and our agents will resolve your query/concerns to your satisfaction. Thanks, Simpli Home
