Customer Ratings & Reviews
- Model:
- AXCHRP-06-BL
- SKU:
- 11037904
to a friend
Don’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered damaged and no replacement parts are available. The manufacturers customer service said they will make it right and so far have not done so within 3 months of purchase and making a claim. Extremely disappointed
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Thank you for taking the time to share your experience. We are truly sorry to hear that your Harper Medium Storage Cabinet arrived damaged and that the resolution process has taken far longer than it should. We completely understand how disappointing and frustrating this situation must be, especially after being told the issue would be made right.
This is not the experience we want for our customers, and we sincerely apologize for the delay and the lack of follow-through you’ve encountered. Your feedback is being taken seriously, and we would appreciate the opportunity to review your case again and work toward a proper resolution.
Please reach out to our Customer Service team directly at [email protected]
with your order details and any prior correspondence. Our team will be happy to look into the status of your claim and assist further.
Thank you for your patience and for bringing this to our attention.
