Customer Ratings & Reviews

Bought the 8pc security system with a promo of free doorbell camera. Not hard to install except for back yard camera where corner or center of backside wall will do. We had to buy hardware to avoid drilling holes into vinyl for backyard camera. All in all great deal for the system. Doorbell camera doesn't always pick up motion.

Easy to set up and has many features. Love the mobile app

Dry easy to set up and install. There isn’t much written information, but the supplied videos are easy to follow.

Excellent system, easy to set up! Set this up in literally minutes with no tools required! Way easier than I thought it would be

I'm pleased with the system. The camera works well overall; I just need to find the right placement so it can detect motion early enough.

It’s good product, but no application support without subscription that is disadvantage.

Great system! Easy to set up, easy to use and works well.

Easy set up. Very clear picture quality. Overall great value

Great! Protects my rentals and Airbnbs, definitely choose this over others

Great system and installation was very simple and straightforward. Highly recommend.

Easy set up and can be added to if needed in future

I bought this as a gift. This was a request from the person i purchased it. For

This item is Good. Definitely recommended it. Works very well

Great product. Easy to install. I will recommend it.

great use it every day and it works well. i would very highly recommended it.

Fantastic setup to offer security for your home. Love the flexibility this offers

Aye this works pretty good! Keeps my house safe as ever!

First let me start by stating that I have been a SimpliSafe user in the past, and I even beta tested one of their cameras a couple of years ago for them. I don't recall if it was one of the Outdoor 2s but I do know it was a camera & it worked pretty well. Do keep in mind that you'll have to have a recurring subscription to fully utilize this system as well. The price ranges from like $10 to over $30 depending on what level of service you want from them. With that we did the midrange option and it does come with a free month. Unboxing & Initial Set Up Having set up a previous SimpliSafe system I was already familiar with how I needed to go about everything. Even with that the app guides you through everything, and I mean everything, from the syncing of each device, to how to install them properly (height, angle, etc) and so it makes it a breeze. They have taken the guesswork out of everything. That said I did run into an issue where the camera, with it's magnetic rotating mount would randomly rotate itself and fall. It could be because of how I have it mounted and so I am going to revisit it to see if I can get it to stop doing this as it wasn't until about 10 minutes after I mounted it on the back side of the house facing the back deck that I saw it had rotated 90 degrees out of nowhere. Even if it is wonky I can get a mount and mount the camera, no big deal but taking off a half star because that shouldn't be an issue I am having to deal with. Rating: 4.5/5 Usage (System as a whole & the app) SimpliSafe gives you 72 hours to test the system before it goes live. The trial is clicking away but they give you time to get used to setting the alarm, disabling the alarm, etc. before it all goes live. Which is a nice touch. The app is intuitive & super easy to use. I set it up & had my elderly (she's in her mid 60s) mother using it in no time. She is technologically challenged & so her being able to easily use something is a must since she lives with us & I wanted to have this system for her safety & for ours. Rating: 5/5 Camera Image Quality Other than the minor issue I outlined above (rotating 90 degrees on it's twisting magnetic mount) the camera is really great. We have some wireless 4K security cameras & they are great but I needed a couple more cameras and so getting this SimpliSafe system with the 1 outdoor camera (and getting a 2nd one to go along with it) was a must. The image quality is really good. I don't believe it is 4K but it is still very clear and it has motion activation. I was able to position both cameras in such a way that the trees wouldn't set it off, nor would the stray cats that come around but someone or something large does. Which is exactly what I wanted out of the cameras. Rating: 5/5 Conclusion If you are OK with paying a subscription then this is probably the system for you. You can add additional items (like more cameras, motion sensors, keypads, etc) very easily and that is something I will probably be doing in the very near future as we want to put them on all the ground-level windows. Seriously, it was easy. I even had other members of my family add a device by me just handing them the phone and the device & saying follow what the app says. Every single one was able to do so without my intervention (including my elderly mother). So that should tell you how easy it is to add them. The only negatives I can think of are the twisting magnetic camera mount (mentioned multiple times above) and then also not having the ability to cancel or change the subscription on the app. If there is a way I couldn't find it and up until about 18 months ago when I cancelled our previous SimpliSafe subscription it was not possible as you had to call in. It's 2025, we need the ability to cancel through the app if we can subscribe through the app! Overall Rating: 14.5/5

Gotta say… I’ve been avoiding a security system for years because I was dreading the setup, and worse, the outcome, if it doesn’t offset the work put into the setup but… I was wrong. As for the setup, I was certainly caught off guard at how it was relatively quick and easy. I used the step by step instructions on the inside of the box to lead me through to the app. After downloading it, it was extremely accurate and easy to follow from plugging in the modem to setting up each sensor. As I’m not a handy-man, this was a big thumbs up! The app itself is also really simple, so kudos to the team for that. I love that you can buy more sensors, cameras, key pads as I’d felt the current setup was plenty but my wife, upon seeing the results, wanted more. Ultimately, I just appreciate how customizable this is as we even went ahead and ordered a panic button and four extra sensors. Between the main system and all extras, we were up and rolling in 1-2 hours max. It’s a small gripe but while setting up the exterior camera, the battery that comes with it was not fully charged so we had to wait to charge it. My other hurdle is that naming each sensor, only provides a 13 character limit, which was somewhat difficult. Would love more characters but alas. Not holding this against the company but the outdoor camera is the hardest to set up. Make sure to have a power drill to make securing it easy. When linking it to your WiFi, I’d recommend standing right next to your WiFi router and then walk over to your mounting bracket. The sound quality is great both ways. You can hear and have a full conversation. There is about a one second delay in sound but no big deal. I’d argue that it shines the most in video quality. My wife and I were shocked at how crystal clear it is considering that the video pulls in 1080p but it genuinely feels like 4k. All in all great product. We will be adding 2 more cameras outside. One in the back yard and one more to the side yard after my positive experiences with setup and use. I would recommend this product to friends and family. For the ease and the quality, this is perfect for new homeowners or homeowners looking to add security. Love how many options SimpliSafe has and that the first month is free. The monthly subscription seems fair, which was $30. A dollar a day for peace of mind, hard to beat that.

Basic signals from sensors, triggers alarms with a camera, keypad, base system. 1 star: SimpliSafe sells you hardware that you own, but then lock the core features (like recording or playback) behind a subscription paywall . The camera is useless. It takes too long to log into the system to see what is going on.