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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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90%
would recommend
to a friend

Customers are saying

Customers praise the Shield Wireless Home Security System for its ease of use and straightforward installation. Many users found setting up the system and adding extra cameras to be simple and intuitive. Positive feedback highlights the user-friendly nature of the product. There were no reported negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 72 reviews
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to the call the company once for set up. Very easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great customer service. Set it up and had it working in less than 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the Simplisafe system was extremely easy to do. Mount your sensors with the tape supplied and test that the central hub can detect them. Once installed, one sensor went out. The Simplisafe monitoring service notified me and walked me through testing it. They sent a replacement immediately. Good customer service.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazingly easy system to install, providing great security and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Was finished within 30 minutes. Would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Excellent security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplisafe is a great system...easy to install...no long term contracts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! Would recommend this product!! Very easy installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product definately worth the money, easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and a lot cheaper than hiring a company Easy to install and to monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and peace of mind. Great security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation
    Cons mentioned:
    Camera quantity

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install. I wish it had more cameras and a battery backup so if the power gets cut you don't lose the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to install and easy to maintain! You only have to get the 24 hour monitoring if you do choose....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Great kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter kit for someone wanting a basic home security system at a very reasonable price. It's easy to install and you can run it off your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with performance and value so far. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new system that would allow us to check on our home remotely. This system can be adapted to suit individual preferences/needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to both use and set up. Customer Service for live monitoring service very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this after reviewing several big name alarm companies that all want 3 year contracts- This is simple to install and pay as you go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was harder to set up then I thought. I had to email customer serv. for help. The help was great I was able to finish my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vwry good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing the cost from traditional security vendor, its price is very affortable. Also the setup is very easy, and no issue so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    hard time to get back door sensor to work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably Simplisafe's next generation is better. This one had a hard time picking up signal from garage side door sensor that was about 12 to 15 feet from unit going through a couple of walls. Other than that works okay.

    No, I would not recommend this to a friend
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