Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 9 reviews
(9 customer reviews)to a friend
Rated 4 out of 5 stars
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a piece and could not be installed. Best Buy was nice enough not to charge and willing to come out again.
I would recommend this to a friendRated 5 out of 5 stars
Microwave installation hardware from Best Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product associated with wall mounted microwave hardware. It was identified by Best Buy Rep. correct and installed without any problem.
I would recommend this to a friendRated 5 out of 5 stars
Happy with Installation of appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation reps were careful in setting up the appliances, insured they worked properly and demonstrated the operation of the appliances.
I would recommend this to a friendRated 5 out of 5 stars
Wall Oven Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great- installed oven without any hassle and were efficient- did a good job and left no mess.
I would recommend this to a friendRated 5 out of 5 stars
Best customer service ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a service call and we were extremely pleased. The tech was on time, professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
LG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew was on time, clean friendly and did an excellent job.
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on installation and no mess. Everything went as planned.
I would recommend this to a friendRated 1 out of 5 stars
Poor service with in house consultant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor experience with installation. Initially, I was charged for over the range installation even though I had purchased a built in microwave. Ended up paying extra for pacific sales installation and plus the installer charged me another $120.00 for cuts. Not happy with Dillion(in house consultant), but had a great interaction with Christie Nolan. She tried and could not assist me with the issue with being charged almost $350.00 for installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed a trim that was too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over sized frame has been brought to their attention and they have not fixed it yet.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.