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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 101 reviews

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63%
would recommend
to a friend

Customers are saying

Customers value the Wi-Fi Video Doorbell's ease of use, motion sensor, and straightforward installation. Many appreciate the night vision capabilities, although some experienced issues with video clarity. A few users reported difficulties with maintaining a stable Wi-Fi connection. Overall, the positive feedback on ease of use and installation is notable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 101 reviews
  • Rated 2 out of 5 stars

    Does not work in some devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this item and great communication with company but this item is not compatible with T-Mobile units or Samsung Androids. Also signal is somewhat weak.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really great because it works as I expected. It only took me 20 minutes to install and start using. Thanks Skybell!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use, easy to install and perfect for home safety. Know who is at your door before you open it. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera is awesome. We can answer the door and see who is there from anywhere. The only thin they don't tell you is that you need an adapter to hook it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product picture could be a little bit better but overall a good product. One thing is you need a strong Wi-Fi connection to connect to the door bell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to see who is at the door. You can respond to the doorbell from anywhere . . .

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor setup and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not maintain connection. Difficult to set up. Failed to feed in real time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion sensor is intermittent. But other than that the product works as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we purchased this. It was easy to install and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can be away from home and still see who comes to my door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video with doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I love it. Works great. Good pic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry, poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't fit on door frame. Good idea, but poor design. Need to fit narrower frames.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first product wouldn't install correctly but company fixed issue on line and I love it. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install with existing doorbell. Pretty good camera, motion sensor, and app. Unfortunately, the camera on the second one does not seem to work and I have to exchange it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds great but did not perform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it was difficult to install then it worked for 20 minutes went out then there network was down could not get it to work had to return it and went with ring formerly doorbot and it does what it suppose to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service from skybell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the door bell a month or a bit longer, kinda worked half a day. I have a good speed test and good routers. I will be going on another week of a promised call back that i never get, or an email that explains nothing. Buy the ring

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    need work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea for quick money needs more work on WiFi connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the electric door bell and am completely satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs just as it claims. I do advise that you make sure your home is wired for this item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow with wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Poor delivery. Bought as A Christmas gift. It would literally take two minutes from time doorbell was rung until picture showed up on phone. Not practical at all. Poor execution of a great idea. Daughter will be returning

    No, I would not recommend this to a friend
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