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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are satisfied with the Shadow Gaming Desktop's performance and its excellent price-to-performance ratio. Many appreciate the easy setup and the included graphics card, which delivers high frame rates in various games. However, some users found the storage capacity to be insufficient and reported issues with the power supply and fan noise in a few instances. The case design and its features were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 215 reviews
  • Rated 4 out of 5 stars

    Good after sales

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit had issues connecting to the WIFI and the system would crash frequently. We contacted SKYTECH and they tried to diagnose and suggest a fix for the issues but the problem continued to persist. They recommended that we return it to Best Buy to get it replaced. The replacement unit was delivered and has worked perfectly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible amount of speed and storage for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Skytech Gaming PC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC and had no problems whatsoever. Very reliable and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome xmas gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a xmas gift for my gamer son He loved it. Set up was super easy and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son’s New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this just before heading back to school. In the short time he got to use it, he really enjoyed the upgrade from his Asus and found the graphics to be exceptional. It still took quite a while to load COD, but, that actually turned out to be driver issue that was impeding the WiFi signal. A quick update resolved the problem. Overall, he found this machine to be quite nice with very smooth performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is the Bees Knees

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as his first gaming computer, I have never had a desktop before. He just turned 7; I may have overdone it this thing is so fast. He was playing games on his Xbox One before. The difference in quality is insane. Its so fast, and the picture is so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pc for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Better than expected! Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer so far, my first desktop and i'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It was a really good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually computers this good cost over 1300 but this was super cheap for this good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pc came defect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i ordered this, it came as a defect. I think they forgot to put thermal paste or sum lol cuz the pc would turn on and the cpu temp would go up to 100 C in under 2 minutes. I'm reordering one and it's arriving today (returned first one). Otherwise the specs are insane for its price rn.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you won’t be disappointed I get 100+ FPS and runs very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Shut downs suddenly while gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for the first day, everything runs great and smooth. However, the desktop shuts down suddenly when I was gaming on the second day. I am not sure whether it is due to the settings I made on my game or its the desktop's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new gamer pc! Pretty nice setup and very colorful.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great Value & Performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics card alone is around $450 indivually. So smooth & fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc But bad problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is good Runs great a little upset because the wifi card was blocking one of the gpu fans so we had to take out the wifi card and were using a wifi usb thing it’s a great pc just a little mistake on their part

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome PC!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy setup. Great for game development.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for kids first gaming rig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming rig! Easy to set up and get started!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colorful and powerful. Plays all the games I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I’m new to the PC Gaming world. Bear with me. I’m realizing it only has 500GB , I wanted to add another SSD Hard drive , I just don’t know which one to get or how to even install it . I also wanted to upgrade the RAM on it . If you can help me, follow me on IG, Dpon__ . (2 Underscores) . But overall the PC is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got a better version on this pc than the one I ordered I assume they were sold out of the one I ordered but can say it’s been great so far and shipping was beyond fast. Best but def has my buisness in the future. Keyboard and mouse that comes with aren’t bad but def upgrade if you a full time gamer.

    I would recommend this to a friend