Customer Ratings & Reviews
- Model:
- T8502121
- SKU:
- 6574266
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Lock C210, particularly its ease of use and simple installation process. Users also appreciate the app for its user-friendliness and access management features, as well as the helpful notifications. Some customers have noted the absence of biometric access and expressed concerns about the battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works great I would buy I bought another one
I would recommend this to a friend BEST SMART LOCK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Capabilities of unlocking via app, key pad, even a key. Also assigning other members with there personalized code
I would recommend this to a friend- Pros mentioned:Ease of use
Nice smart lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to install. I bought it in nice price.
I would recommend this to a friend - Pros mentioned:Ease of use
Better than the one i buy in Amazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is easy tu install work better than the one i got from Amazon
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good easy to use. It locks by itself. I recommend that product
I would recommend this to a friend - Pros mentioned:Installation
Work Greats!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and installed love how it works great with my eufy cameras
I would recommend this to a friend - Cons mentioned:Biometric access
Description of item is inaccurate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product description is inaccurate. Description states that this device has biometric capabilities. This device does not have this ability. I chatted with support and they were no help at all. They first claimed that this device has biometric features. After I insisted that this model doesn’t have this, they claimed that I was sent the wrong item. I was passed around through a couple of agents and felt like they were just doing this to get me frustrated and eventually stop trying to get this resolved. I never got a resolution for this. They didn’t offer anything for the inconvenience either.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Battery life
Great until it isn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this product about 6 months. It was great when it worked. Now, after installing fresh batteries, I'll get a Super Low Battery warning after less than 24 hours. I think it was due to an app update, but it might be an electrical problem because the battery drain is absolutely ridiculous. Unfortunately I will be returning.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Ease of use
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, it works very well. I recommend it 100%.
I would recommend this to a friend Door deadbolt.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fantastic and the price was really good!!!
I would recommend this to a friendChristmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas gift. The recipient was very excited to receive it. The Best Buy price was the best I found anywhere. Always check Best Buy first!
I would recommend this to a friendWent with a different one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this lock and I chose it because of its features. I had to swap it out for a different brand b/c it was defective.
I would recommend this to a friendLove my new deadbolt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. At first, I was hesitant about having a pin deadbolt lock, but it is so secure and make my door look very sleek.
I would recommend this to a friendGreat smart door lock with budget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, durable , and its aesthetic. It can connect with Alexa as well .
I would recommend this to a friendLock with app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my first digital lock and feel more Secured with secure product from anywhere.
I would recommend this to a friendProduct good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and does the purpose I thought we need fingerprint but actually we have 3 types of unlocking method
I would recommend this to a friendVery nice keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad works great and for the price you can’t beat it.
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keypad stopped working within 8 months of having it!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Battery life
Battery drain issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery drains extremely fast—lasting less than a week. After the battery dies, it completely loses connection to Wi-Fi and won't reconnect, making it really unreliable.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PUT IT ON THE DOOR THEN I needed to take the cover back of to scan the picture thing and the cover will not come off and if I break it I cannot return it
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
