Customer Ratings & Reviews

I really like this smart lock, easy to install, very looking good style and works great

I use it so I'm not giving out keys and can easily change code when needed been great so far

This was an excellent product and easy to install.

Excellent smart lock! With four dogs and a one-year-old, security and convenience are top priorities—and this lock delivers on both. We’re completely satisfied and highly recommend it.

[Employee of bestbuy] Just got it and installed love how it works great with my eufy cameras

Works perfectly and is exactly what i wanted. Easy to set up, a caveman could do it.

Very easy to install and works great I would buy I bought another one

Excellent product and easy to install. I bought it in nice price.

[Employee of bestbuy] It works fantastic and the price was really good!!!

Very good easy to use. It locks by itself. I recommend that product

Is easy tu install work better than the one i got from Amazon

Everything’s great so far I’ve had it for about eight months now haven’t had any issues and it has pretty handy features.

A very good entry level Smart Lock. It has a very simple platform. The only negative is the short battery life.

Fantastic, it works very well. I recommend it 100%.

Capabilities of unlocking via app, key pad, even a key. Also assigning other members with there personalized code

Product description is inaccurate. Description states that this device has biometric capabilities. This device does not have this ability. I chatted with support and they were no help at all. They first claimed that this device has biometric features. After I insisted that this model doesn’t have this, they claimed that I was sent the wrong item. I was passed around through a couple of agents and felt like they were just doing this to get me frustrated and eventually stop trying to get this resolved. I never got a resolution for this. They didn’t offer anything for the inconvenience either.

I've had this product about 6 months. It was great when it worked. Now, after installing fresh batteries, I'll get a Super Low Battery warning after less than 24 hours. I think it was due to an app update, but it might be an electrical problem because the battery drain is absolutely ridiculous. Unfortunately I will be returning.

This was purchased as a Christmas gift. The recipient was very excited to receive it. The Best Buy price was the best I found anywhere. Always check Best Buy first!

I love this product. At first, I was hesitant about having a pin deadbolt lock, but it is so secure and make my door look very sleek.

Nice product and does the purpose I thought we need fingerprint but actually we have 3 types of unlocking method