Customers are delighted by the Smart Lock C210's ease of use and straightforward installation process. Many users find the installation to be very easy and appreciate the overall performance. However, some customers have expressed concerns regarding the battery life and the absence of biometric access on the device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Better than the one i buy in Amazon
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is easy tu install work better than the one i got from Amazon
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good easy to use. It locks by itself. I recommend that product
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Work Greats!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got it and installed love how it works great with my eufy cameras
I would recommend this to a friend
Rated 3 out of 5 stars
Went with a different one
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love this lock and I chose it because of its features. I had to swap it out for a different brand b/c it was defective.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic, it works very well. I recommend it 100%.
I would recommend this to a friend
Rated 5 out of 5 stars
Door deadbolt.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works fantastic and the price was really good!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Christmas gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was purchased as a Christmas gift. The recipient was very excited to receive it. The Best Buy price was the best I found anywhere. Always check Best Buy first!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product and does the purpose
I thought we need fingerprint but actually we have 3 types of unlocking method
I would recommend this to a friend
Rated 2 out of 5 stars
Not the best
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keypad stopped working within 8 months of having it!
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Battery drain issue
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery drains extremely fast—lasting less than a week. After the battery dies, it completely loses connection to Wi-Fi and won't reconnect, making it really unreliable.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Not Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
PUT IT ON THE DOOR THEN I needed to take the cover back of to scan the picture thing and the cover will not come off and if I break it I cannot return it
I would recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 4 out of 5 stars
Works great but…
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced tje ADT deadlock with Eufy and works great BUT, whenever i closed the app then open it, i have to add the device again. I wonder if there’s a way that the device stay added on my home device.