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Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,107 of 1,107 reviews
  • Rated 5 out of 5 stars

    Happy with service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb is the best! Gets things done in a timely manor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, makes adjusting temperature so much easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyce Fischer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and polite and helpful. not easy inviting strangers in today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ding Dong Ditch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled a window in the morning. They rescheduled on me, the window silently moved to the afternoon. I took the day off work sat around the entire time and they stealthily came up to the door left the "sorry we missed you" tag and left. Now I can't cancel or modify the order or reschedule or do anything through the website. So as far as I can tell I just have $130 in limbo? I'm worried at this point that getting them back out will take long enough I won't be able to return the Nest to Best Buy within the 30 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get product installed yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was never done! I received a phon call and never heard anything else. I still have the t’stat ready to be installed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The geek squad couldn’t connect the thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech couldn’t install the thermostat because he said it was damaged. He also didn’t know how to use an iPhone to connect it only an android.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pick your job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopeful you get a tach that wanted to work that day and don't complain before they look at the job.

    No, I would not recommend this to a friend
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