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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 69 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Rated 5 out of 5 stars

    An appointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, the B. Appointment system is crazy. I live one hour from the Destin store and was told i had to have an appointment to buy a car stereo. I knew the item i wanted and would have preferred to pay by cc over the phone. After i drove to the store, the radio had to be ordered and then i could not make an appointment until the unit arrived at the store. Then i received an email that the item would be returned if i didnt come get it. The best appointment available was 5 weeks away and would rather leave the radio at the store until my appointment came up. Something is very wrong with this and i say Bye Bye Best Bye!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed was very helpful. He was concerned about having the correct resources but he was able to successfully install the radio and set it up. Very good interaction skills and professional. I am enjoying the new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few hiccups with the process, but our install tech went above and beyond to get it installed, Best Buy hires an incredible employee to install it. There’s absolutely no damage and everything went together beautifully. If we ever get any other car goodies they’re getting installed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of the cable integration into my Pioneer Head Unit for utilizing my Apple devices. The Technician did a great job with the install, he really had very little space behind the Head Unit to work in but got it done. Another job well performed by my Best Buy Technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job reconfiguring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an existing USB connector in my Jeep, and the tech was able to reconfigure the port to connect to the new stereo, so I didn't need to have any extra holes drilled for new parts, leaving old parts disconnected and useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy on Barry Rd in Kansas City North has Steve who is an awesome installer, has great customer service! He installed a double din in my Aspen... its seamless, works and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofers will wake your neighbors up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business. Would recommend Best Buy car installs. They pay attention to detail and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with getting all the components and installation of a new radio for my vehicle. This was a great experience and was able to get a new setup for my vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer NEX 4400 install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my radio was very professionally done and works great! Fits perfectly. Looks good and gives me a back up camera and navigation from my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio with microphone installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed a new radio with bluetooth and microphone for remote calls. No problems, friendly service, demonstrated how to use it afterwards,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instales this very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv and my equipment and conected to all my devices.geek Squad suport and helped get my computer again after it Go t a virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made it happen clean install like I was never there. I recommend guys or deptford. Major experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart phone was integrated with a microphone in my car when i installed a new Kenwood HD radio. It works flawlessly. I couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone plugs in and Android auto works as it should most times. Sometimes the wife's phone doesn't like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Torrance store know their stuff and answered lots of questions. Perfect fit and so far functioning as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was much less than the local stereo shop. The fella at Best Buy did a great job installing the back up camera, stereo and satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart phone isolation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart phone installation is one of the best things that they ever could’ve came out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my audio quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech is knowledgeable,know’s what he is doing.will definitely comeback for more installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right tools for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone adapter cable is exactly what you need to connect an iPhone to this aftermarket radio and it works exactly as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with his work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed ahead of schedule, and I couldn't be happier! Will definitely return if future installations are needed!

    I would recommend this to a friend
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