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Customer reviews

Rating 4.9 out of 5 stars with 13 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Geek Squad migrated and prepped my new smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad saw to my critical need of replacing a damaged smart phone while on international travel. They seamlessly helped me select replacement device, migrate ALL of my data safely and had me completed and out the door in a very reasonable timeframe. THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed w service w appoint.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was so fast I was shocked! We were in and out in 5 minutes! My old equipment was taken to be recycled and shredded. I brought documents required and it was service w a smile. Had an appoint so I avoided regular line and had one person a head of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Data Transfer and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service. Alpha was the Geek Squad associate at the Reynoldsburg Columbus store who did my data transfer for my new iPad. Excellent, caring service. I highly recommend this store and Alpha in particular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A36

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited the Geek Squad. Had an issue with part of the setup with the phone. My experience was absolutely amazing. They took care of it in just minutes and i didn't even have an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent replaced screen protector without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me it was amazin and so patient. He literally spent 4 hours of his time helping m.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transition of my HP to the new HP was thorough and complete. Very knowledgeable. I have found the Total Tech service to be a terrific value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely helpful; set up my new phone & answered all my questions & concerns. ...very patient & professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily understandable with Professional service assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was really Helpful, he went the extra mile to help me and I appreciate it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first person at the geek squad was good but was not impressed by the second person we dealt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fiendly assoicate was abe to quickely transfer everything from my old phone to my new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate helped me with transferring all of data from my old tablet to my new tablet. Thank you so much.

    I would recommend this to a friend
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