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BestBuyExtraordinaire Posted
For the price, this drone is simply, "alright." For a child, it works just fine. If you do not want to utilize any other feature (including the use of a smartphone as a screen for FOV mode), then it's great. Below, I will list the pros and cons of this drone, and why I ultimately will be returning it: Pros: - Flies quite well with good controls - Durable - Comes with two batteries - Comes with some spare parts Cons: - The video feed is VERY choppy when using your phone as a viewfinder/display for FOV mode. So choppy, actually, that it is not usable. Even from a point-blank, < 1' distance (literally pointing at the drone from less than a foot away). - Video files are often corrupted. Yes, I have used multiple micro-SD cards to see if they were the problem. 5 micro-SD cards later, I can confirm that they were NOT the problem. Of the more than two-dozen videos I have recorded, only TWO were playable. - While this drone is durable, it also feels like cheap, hollow plastic. I would rate durable high, but actual build quality a 3/10. - The batteries take 90 minutes to charge (each) but provide only 6-8 minutes of actual run time (each). Overall, I would not recommend this drone even as a cheap beginner drone. It would be fun for a child, though. This is something I will concede on, and it would not make a terrible gift for them (assuming they do not care about any of the 'cons'). Pass on this. Trust me.
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Brand response from Snaptain Team
Thank you so much for sharing your experience.
We sincerely apologize for any inconvenience brought to you.
Regarding this issue, please try the tips below:
1. Check whether the video saved on the SD card is smooth. (It may be that the distance between the drone and the mobile phone is too far when recording the video, and the signal interferes)
2. Shorten the distance between the drone and the mobile phone, and take another video to see if the problem is improved.
3. Use another video player
Regarding the SD card issue, please check the following tips to see if it works.
1. Format your SD card first, FAT32 is preferable. Hopefully the following video will help you format your SD card.
https://www.youtube.com/watch?v=YcOkHajz3ug
2. Insert the SD card before turning on the drone.
3. Replace to another SD card to see if it works.
We're sorry to hear that the lasting time didn't reach your expection, and please understand that we designed the battery at this standard for safety reasons.
The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
LeBron Posted
Good beginner drone. Batteries run out entirely too fast and take forever to charge. Flight is easy once you get the trim and strafe set. The camera and picture are excellent and good quality. Looked at a video and was even more impressed. Overall, I love the operations part, just the battery life is a major draw back.
Tbell88 Posted
Easy to fly with a decent camera and range. Just wish the battery lasted longer.
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Thank you for your support. We are super excited to provide something that betters your life.
Regarding the battery life of S5C Pro, each battery could support 8 minutes' fly, but if the functions such as camera, application been used, the use time will be reduced. Plus the drone comes with 2 batteries, so you can enjoy 16 minutes of flying performance.
We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com
Frank Posted
My son crashed a few times while he was learning but the drone barely had a scratch. He found it easy to learn and had plenty of fun with it. He just wished the batteries lasted longer. It takes great pics.
DanPM Posted
For the money it's great. But the battery life is very short and it has a hard time in even light winds. It also annoyingly constantly beeps when places in "headless mode." It's also kind of difficult to out togehter and the instructions are hard to follow. But for $100 it was a good purchase.
C4Tech Posted
It's very lightweight, has great power to the motors, moves pretty snappy...I honestly haven't paired it with the app in the smartphone yet but it looks like a premium drone. I am pleasantly surprised. Great bang for the buck!
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Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com
CoryS Posted
Picture quality is not very good while moving . And if you try to go much over 20 feet high in the air the and there’s any wind at all it will take your drone with it.. Other than that it is a very good drone to learn how to fly..
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Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
We hope you could understand that the theory for beginner drones to over is to hold altitude by its built-in air pressure gauge, which defines the height it hovers, but could not control the direction it moves.
Only drones with a built-in GPS chip can definitely hover without moving because GPS can recognize and define the coordinate by satellite signals.
In this case, we suggest that you fly the drone in a no wind or breeze day and open field place where there are no trees/woods around.
Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email: support@snaptain.com
CardiOhNo Posted
I was searching for a gift for my nephew that would be both fun for him to use while still avoiding the ire of my brother-in-law. This drone was perfect. I was shocked by how little time passed between the opening of the box and the drone taking flight. The setup was quick and simplistic, the controls were intuitive, and the charging system was surprise benefit (the drone comes with an extra battery pack). Both the sensitivity of the controls and the quality of the camera were impressive, especially considering the price point.
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Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com
TonyC Posted
The Snaptain S5C Pro is a great drone for beginners, especially those who are new to flying drones and may be a bit clumsy like me. It is lightweight and durable, so it can withstand a few bumps and bruises. It also has a one-button take-off and landing feature, which makes it easy to get started. The S5C Pro comes with a well-organized instruction manual, quick start guide, and diagrams. There are also plenty of helpful videos on YouTube for this model. This makes it easy to learn how to fly the drone and get started with its various features. Even though I am not very familiar with the controls yet, I have been able to fly the S5C Pro without any problems. It rises and holds its altitude nicely, giving me time to figure out which control button to press next. Overall, I am very impressed with the Snaptain S5C Pro. It is a great drone for beginners and offers a lot of value for the price. I am looking forward to learning how to fly it better and eventually landing it like pro. Here are some specific things that I like about the Snaptain S5C Pro: It is lightweight and durable, so it can withstand a few crashes. It has a one-button take-off and landing feature, which makes it easy to get started. It comes with a well-organized instruction manual, quick start guide, and diagrams. There are plenty of helpful videos on YouTube for this model. It rises and holds its altitude nicely, giving me time to figure out which control button to press next. Overall, the Snaptain S5C Pro is a great drone for beginners. It is easy to fly, durable, and affordable. I highly recommend it to anyone who is new to flying drones.
DenelleF Posted
My son loves it. easy to control and easy to use. flys fast
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Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
TecoraF Posted
The battery life was super short but the picture quality on the camera was excellent
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Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced. Generally, one battery supports 10 minutes' fly. Plus the drone comes with 2 batteries, so you can enjoy 20 minutes of flying performance.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
mrarrkat Posted
It’s ok for a beginner, the battery only last 5 minutes! With the camera on, I don’t know what more I can say!
KatrinaG Posted
We purchased this as a Christmas gift for our 14yo son. He loves it. It does take some getting used to on the controls but otherwise it’s great! Our 11yo son has started learning with it. Came with a few extra propellers which is nice because the first crash needed a replacement. Battery does seem to run out a little fast, but it charges pretty quickly too.
Posted
Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.
Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Dnice Posted
Great for beginners thought drones were hard to control but it’s presto easy love the video
Demmers Posted
I am going to give this 4 stars, even though I have had to replace it twice. The first time the remote wouldn't pair, no big. I returned it and got a new one. This time, after a few flights the bird caught on fire when it landed. I was able to get the mishap on camera, and sent it to Snaptain support. Support was awesome and got me a replacement out in the mail almost immediately, and let me keep the battery and props from the old one (Because they do not sell batteries, just be forewarned) so far the battery life has met my expectations and have had no control issues. Keep in mind - do not fly near power lines (it will cause interference and drone will fly away), calibrating is cumbersome, takes more than a few turns. ALWAYS calibrate your gyro, even though it doesn't make you. (Hold the sticks to the bottom left. or do it in app) and finally don't fly it out of sight. I've been timid about flying long ways, but will do so soon at a park or beach.
HappyFlyer Posted
Gave to my 10 and 12 year old for Christmas. Overall a nice drone for the money. Has a bit of a drift when it should be steady (inside) so knocked a star off for that. Battery life is not real long so thankfully there are two batteries included.
Johnny Posted
I picked up the Snaptain S5C Pro a few months back and ran into a couple of issues with the battery and Wi-Fi. The battery life was shorter than advertised, and the Wi-Fi connection was often unstable. However, I was pleasantly surprised by Snaptain's customer service team. They replaced the drone for me without any hassle, and I received the new drone within a week. I'm now very happy with my Snaptain S5C Pro, and I would definitely recommend it to others.
Posted
Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com
Arashi Posted
Extremely light, be careful of windy days, it will go away and the signal won’t help, it’s hard to sync, besides that, the quality for video and pictures are really good, if it’s an open space I’ll recommend this product
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Brand response from Snaptain Team
Thank you so much for sharing your experience.
We sincerely apologize for any inconvenience brought to you.
Here are some tips for the pilot to prevent losing the drone:
1. The drone should be put on a flat, level surface when pairing the drone. Otherwise, the gyro won't be in balance and the drone may lose control. Please re-calibrate your drone before each flight.
2. Please read the manual and watch the instruction video on YouTube carefully before you fly your new drone. The drone has different speed modes, and if you are a beginner flier, please use the slower one, so you can take it under your control. After a learning curve and taking more practice, then try the fast speed mode.
3. Fly in a no wind or breeze day and open field place where there are no trees/woods around. Please fly the drone on an open area. Don’t fly too high when you are not familiar with the operation, otherwise, it will be out of control if the wind is strong in a high plac
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
TeddG Posted
This Drone is a great starter Drone. The battery lasts about 10 minutes and it is relatively easy to use. I will probably purchase a bigger and more expensive Drone from Best Buy later due to my enjoying this one.
Posted
Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com
worldsagame Posted
This is a good drone for the price tag with excellent video quality(in SD card storage). There were no issues w.r.to connectivity or operation. Handles quite well indoors. Not very good for outdoors though, as wind sways it a lot.
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Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!