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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 24 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Rated 2 out of 5 stars

    Not worth it!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snow thrower performed well with 4inches of snow but doesnt work as promised 12inches. Its does not throw the 20ft distance advertised. Also important components are made with cheap plastics. handle lock broke on my 3rd use and the replacement parts are out of stock!! So product is useless!!

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Rohith,
      So sorry to hear that you're having an issue with our product. We take each matter very
      seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind
      each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
      Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
      our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 1 out of 5 stars

    Plastic pieces, not sturdy, broke first day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit could work in powder snow, but it wet snow it proved to struggle. There was no ice below or above sno and the snow joe could not handle 3-4 inches of wet snow. I gave up and shoveled the rest of the driveway on the first attempt. It continued to snow all day and a few hours later I went out to try the snow Joe with only 2 inches on the driveway. This is when I noticed the handle wasn’t working well due to both plastic pieces cracked that hold the handle to the blower. Now the only way to use it would be to make a stint for both sides to hold the handle tightly to the mower. Buyer beware!

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Hey Cameron,
      Thank you for taking the time to share your experience with the Snow Joe SJ625E. We're truly sorry to hear that the blower struggled with wet snow and that the handle malfunctioned during your first use. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Great little snowblower.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little workhorse is perfect for our sidewalk and back decks. Lightweight and maneuverable, it’s fun to use. It powers through fresh snow like a hot knife in butter. Hard-packed or heavy, wet snow and you’ll struggle. As long as you understand its limitations, you’ll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good not to heavy simple to use worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use and store highly recommended. My wife loves it and loves to shovel snow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Genuinely Impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely impressed by such a small snowblower. Handles any snow that isnt ice or ridiculously heavy. Would buy these again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Snow blower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheistmas gift, havent snowed yet sadly to use siblings put it together

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the purchase, Does not work to satisfaction. on an 8 inch snow, still leaves about .50-.75 inch of white sheet that you have to clean using a shovel. I am returning this item and would not recommend it. I got attracted to the price.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Best Buy Customer,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 3 out of 5 stars

    corded snow blower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use the electric corded snow blower recently with a heavy wet spring snow. It did an adequate job of removing 6 inches of snow It was tiring to push the blower, although probably easier than lifting it with a shovel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Snow Joe 625E and it works great. I forgot to register it for the warranty with the three month free extension so I called. Luigi Medalle was friendly and helpful, as a courtesy he gave me the extension and even spotted an error (mine) and corrected it. Now the warranty will cover Two winters! Thanks Luigi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, go get one! Makes things so much easier when it snows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a life saver for my husband! Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the Winter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to assemble (all the parts were there) and worked from the first try. The hardest part was waiting for the snow. When the snow came it was a foot of it and this machine handled it like "No problem" One thing to watch out for - make sure the blower tube is pointing away from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snow Blower

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, light and easy to use. I had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well for light snow, haven't used yet to clear heavy snow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth, stops working after 3-5, needed to clean to blocked snow

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Best Buy Customer,

      We sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. The Aqua Joe Snow Joe - 120-Volt 21-Inch Single Stage Electric Snow Blower - Blue includes a 2 year manufacturer's warranty and we are happy to replace it. Please contact our toll-free number is 866-766-9563 (Monday through Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 4 out of 5 stars

    Snow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill nicely, but never got to use it because it didn’t snow yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I have not used yet but it looks functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sno Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just as I wanted it to. Used 1 time so far, 4" of wet snow. Built well not great but for a small driveway and sidewalk works perfect. Definitely happy with the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not strong enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the first day I plowed with it. Been in my garage throughout.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Kingsley,

      Thank you for sharing your experience with us. We are very sorry to hear that your Snow Joe - 120-Volt 21-Inch Single Stage Electric Snow Blower broke on the first day of use and that it has been sitting in your garage since then. We apologize for any inconvenience this has caused.

      Please reach us at our toll-free number, 866-225-9723, every day from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.

      Best Regards,
      Customer Service Team at Shop Joe SnowJoeSunJoe

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