Customers express satisfaction with the 24V-X2-SB21 48-Volt iON+ Cordless Snow Blower Kit for its ease of use. Customers appreciate that it is user-friendly even for seniors. However, some customers have concerns about the battery life, reporting issues with charging the batteries.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Okay
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a good snow blower for light snow and small accumulation. When we first bought it we had to get a replacement battery because one of them wouldnt charge but the company gave it to us at no charge. I do find that it will stop working if there is too much snow. I have to let it sit for a few mins and it will start up again. For what it is its not a bad little snow blower.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Good blower but stupid battery charger design
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This blower functions well in the snow, whether a mirror one to 2 inches or even 6 to 8 inches. Many of the operational features are smartly designed.
However, the battery charger is the most stupid and outdated design I have seen in any battery operated device, The directions clearly say you must pull the batteries off of the charger as soon as they are charged. I do not know of any present charger without an automatic shut off, so the batteries do not overcharge. This technology was outdated after the turn of the 21st-century. The fact that this company uses battery chargers that DESTROYS batteries if overcharged is absurd. And I am not making this up; the instructions clearly say the batteries will be destroyed if overcharged, and unfortunately I did prove this by accident. It makes you wonder if they do this just so they can sell you replacement batteries for a high price. Who in the world has time to sit in front of a battery charger for several hours to watch the light turn green when the battery is charged? It really is stupid.
Now there are other brands of battery operated snowblowers. Look at them instead of this one.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Love my Snow Joe!!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had an electric Snow Joe for a year. Got tired of dragging/flinging/slipping on the cord. Gotta keep up with the snow. This is perfect for me, a 68-year old woman, for my huge deck and clearing out front driveway where the snow plow cant fit. Also, i clear out a wide path for my fuel delivery man to get to the tank. I live in Alaska, and we got dumped on this winter. Only problem i had was when it rained/snowed at the same time, then froze. Just left it. Hopefully no more snow. March 2022.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Do not waist your time or money
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not waist your money, battery lasted a total of 4 seconds
No, I would not recommend this to a friend
Brand response from Snow Joe + Sun Joe
Posted .
Dear BestBuy Customer ,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Stopped working
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It stopped working after 1 year. I think it is the battery, I will try to replace it.
No, I would not recommend this to a friend
Brand response from Snow Joe + Sun Joe
Posted .
Dear BestBuy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe
Rated 3 out of 5 stars
Good for lighter snow.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well in light snow but needed strength th to get it through wet snow. Doesn't throw very far. But it does rather job.
I would recommend this to a friend
Rated 4 out of 5 stars
Gravel driveway
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for flat surfaces. Works alright on my brick walkway. I am able to make it work on my gravel driveway,enough to help it melt faster and get some traction.
I would recommend this to a friend
Rated 5 out of 5 stars
Got it "just in time" for the snow.
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy enough for a senior citizen. Works wonderful for my driveway.
I would recommend this to a friend
Rated 4 out of 5 stars
The snow blower
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was actually delivered to me kind of late but worked great
I would recommend this to a friend
Rated 5 out of 5 stars
Tody little Bugger
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally something I can use on my small drive that isn't a shovel. The battery is great cause my drive way is normal big so it lasts long enough for my purpose.
I would recommend this to a friend
Rated 5 out of 5 stars
Snow joe
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love ittttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friend
Rated 5 out of 5 stars
Just The Right Size
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as a Christmas present in 2020 but never got a chance to use it until this week. It's great! Easy to assemble, which is more like snapping together. Lightweight but sturdy. Battery lasted for the whole job and then some, about an hour. I have a long driveway and average length of sidewalk in front of my home. Snow Joe got through about 6 to 8 inches of snow. Might have been a bit easier if the snow hadn't been so waterlogged. As a middle aged lady, I was glad to have it and not have to pay someone to shovel.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Not a good product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used it once was never able to use it again. Batteries won't charge.
No, I would not recommend this to a friend
Customer reviews from snowjoe.com
User rating, 3.8 out of 5 stars with 8 reviews on snowjoe.com.