Customer Ratings & Reviews

it5 was advertised at a great price, but is delayed a second timeand have not received it. While waiting for it to arrive it was discounted an additional $180, I called in to ask for the price match and they told me to let them know when I picked up the item. It is now back at full price and I will ask for the price match when I pick it up, I have a photo of the lower price and hope they will honor it.

The snowblower came with only 3 of 4 batteries that would take a charge. I contacted the manufacturer and the 12-Ah batteries are out of stock. Said they would put me on a waiting list and I should contact them in 4-6 weeks. The 12-Ah batteries are pretty much out of stock everywhere. Fortunately, I was able to find one on eBay and it works. I haven't been able to try the snowblower out on actual snow yet, but it seems to have a lot of pulling power. Hopefully I will be able to try it out soon.

This machine is super strong and easy to manage. Love all the features to make the job easy.

This Snow Joe works very well once you set the blade depth correctly. All the power you need.

[Employee of bestbuy] Although we did not get much snow this year. However, this tool work awsome. It is quite and powerful.

Purchased 2 snowblowers. All 8 batteries are DOA. Seems like a common problem. Contacted customer service. After some back and forth they are sending me a new charger that is suppose to charge the battery faster. I reminded them that it wasnt an issue with charging speed but an issue of dead batteries. No response since.

A great deal that I made I all my purchases that I did with Best Buy very helpful and heavy duty machine