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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 128 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are satisfied with the GO! Activity Tracker Fitness + Sleep Wristband's battery life and ease of use, frequently praising its simple setup and long-lasting charge. Many appreciate the sleep and step tracking features, though some find the screen size to be small and difficult to read in bright light. A few users reported connectivity issues and compatibility problems with certain phones. Overall, the positive feedback on features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 128 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a Fitbit, but returned it because I wanted a screen on the device that showed time and steps. I have been very happy with the Soleus Go! Pros 1. Amazing battery life. One charge lasted around 5 weeks and I have it continuously connected to Bluetooth. 2. It shows everything you need on the device. It shows time, temperature, the date, calories burned, miles, steps, activity timer, texts, sleep, and more. 3. It vibrates and flashes the name or number of someone when they call or text if connected to Bluetooth. It also vibrates when you reach your step goal and reads "smile". It vibrates to tell you "good morning", "good night", and "move" if you set it up to do so. 4. There is an app you download on your phone that will show you your history, graphs of your sleep patterns, and let you set up your personal information. I found it easy to sync the device, but sometimes it does take awhile. 5. The price was right. I bought it on sale for around $50. Cons 1. The step counter isn't completely accurate. I was worried that a lot of wrist/arm movement while driving or sitting at my desk would be counted, but it doesn't count that. It does, however, count more steps than are taken. I always do more than my goal to make up for the discrepancy. 2. I had it malfunction once. It randomly showed a bunch of numbers and reset all my settings. It erased all my steps and everything I'd done that day. I had to reset the time and all other info like it was new. 3. Minor complaint- it's pretty uncomfortable to sleep with and the screen scratches easily.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it alerts you to texts and incoming calls. It is also comfortable to wear and has a lot of features That being said, it is extremly difficult to figure out the feature buttons which are extremly hard to press, the charger is absurdly awkward to use to the point of being laughable, the app is fair, at best and I had issues connecting and syncing and had to keep reinstalling the app. If it wasn't on sale at a great price, I would probably return it. It looks and seems like a great gadget but lacks in many areas. I would still reccomend this to a friend as long as it was on sale, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great alternative to pricey models!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Soleus- Go! Activity tracker band because it so far has been fairly accurate at tracking my steps/activities, and sleep patterns. The only drawback is that it seems like it has to be re-synced every now and then and haven't figured out why, but it HAS been doing it less as I get more familiar with it. Holds charge well...for a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great step counter on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Soleus... I know its not one of the big NAME ones people have but the price was right as was all specs included. I really like the way it counts my daily steps as my sleeping pattern also. I sit at a desk during the summer months and my phone cant be out I get text messages and caller id BIG PLUS!! If I had to recommend this I would every day is a challenge but now I have the Soleus I know I can stay on track!!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    excellent activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product without much information. My wife had just purchased a Fitbit and I wasn't overly impressed with it. The Go is everything I could have wanted. It does everything I need it to and then some. I had a problem shortly after I bought it and there was a crack on the back of the plastic. I contacted the company and they had me send it back and sent me a replacement very quickly. They were easy to work with and their customer service was excellent. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great tracker, has it's flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Soleus Go! Tracker works for my needs, tracks my steps and distance and even sleep patterns. However, the app is horribly designed, not like you would see with Fitbit or jawbone and you have to manually sync everytime you want to see your activity with the app, and the charger is very touchy and clunky. Overall though, the tracker works and does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life

    Rated 4 out of 5 stars

    Fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is pretty accurate, purchased almost a year ago. Holds a charge for almost 2 months. The only problem is I can't get it to sync with My I phone. Other wise it does everything it states it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Step tracking

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features work well others not so well at least not with the iPhone 6. Sleep and actually daily tracking is a hit and miss. Tracking your steps is good for the walking and running. Getting messages I really don't care for especially when you can't turn that feature off when you want or need to. Charge last for about 5-6 days so good for what I needed

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Like it but having problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of this soleus and what it shows but I am having trouble with the Bluetooth staying connected. Might return it for a better product not sure at this time. The price was great but I think I would go with a better fitness tracker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews I read say the Soleus - GO! does not track steps well, but I have found that it tracks very close to the Health app on my iPhone. it took me a couple of weeks to figure it out but now I really like it and would recommend to others. I really like the feature that tells me who is calling, so I don't need to take my phone out of my pocket to see who is calling while i am in a meeting.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great Fit. Good price. Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal, price wise. Great fit. Accurate readings. Easy to read. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Soleus - GO! Wristband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated 5 stars, but the screen is small. The charge will last 6 days and the band is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an UP24 band and it drowned in my hot-tub. I bought this one to replace it. I like the fit. After a couple of times snapping the clasp it is easier to put on. The charger is a little cumbersome, but the charge lasts about 2 weeks. You have to sync it everytime you want data on your phone and the instructions are a little confusing or lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great tracker for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and I think it's was a great buy. This was my first purchase of such equipment. I found it to be very easy to set up. My only complaint would be the instructions on how to charge it were not clear and needs to be improved. It's very hard to keep the charger aligned to the back of the device the way it's shaped. Overall I think it was still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Soleus - GO! Activity Tracker Fitness wrist band. It is very accurate. The only thing I do not like is that the time clock does not stay on.I know that the battery will last less but they should come up with something else. Another thing is that they should implement is the calories consumed, but overall it is a great fitness watch.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Good information about your sleep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these so that my husband and I could compare our daily activity (steps), hours of sleep, and deep sleep hours. When the Soleus stays linked with my phone, it works well, but I often have to go to settings, find the device, click on it, then click forget the device, and start over. I wish it would stay linked for time purposes. I have had to start over several times with my own and once with my husband's. The sleep graph is quite informational, as it shows your light sleep, deep sleep, and awake time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her birthday and she loves it. It syncs with her Samsung Galaxy s5 and she can see text messages and caller ID on it. The only thing we don't like is it vibrating on the night stand at midnight or later telling her it's time to exercise. There's probably a setting for this but we haven't found it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Nice idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitness band is a great idea. I bought this for my wife as a gift. She tried it, but it's too small for her to read and sometimes doesn't sync with her phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great beginner tracker Screen Scratches easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen scratches very easy. I have a desk job and after a week there are deep cuff marks and scratches. I'm afraid to do any major activities and I won't be able to see the display one of its major features. Other than that it's been pretty accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    A nice smart watch to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this watch as a gift, and it was a fantastic watch. I can track almost everything about fitness, like my calories to my steps walked per day. The only problem I have with this watch is that its not compatible with my Samsung galaxy note 1

    I would recommend this to a friend
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