Customer Ratings & Reviews

The orange puck has so far delivered hot spot access like I've needed. I have used it in multiple spots in our state and will be trying it out more as we travel.

Lifesaver when your internet goes down at your mountain house (which is just about every storm!). Easy to use and set up! Would definitely recommend!

On 11/19 Saturday I bought a 1GB pay as you plan. I used it for 1/2 mainly browsing websites. Both my phone and MacBook use low data mode for Solis. Next, the app says you have no plan. If I exhausted the data, it should say that. There is no visibility in what device used how much data. There is no support, the app live chat support no one responds. The return windows was 14 days so stuck with this device. Overall, I cannot recommend this device to anyone.

When you turn it on, you have to install an app on your phone on which you buy the data. The hotspot uses that connection to give you internet on any other devices. You can buy it up-front in small packages or have it auto-charge. I did both options at different times - did you want to watch a movie on Netflix? My paypal was dinging so much that I didn't even get through a movie without my balance being at $45. I live in SF and my cell service is Verizon. I must've used it twice successfully, and all other times unsuccessfully, and I needed it to do my work! The Solis people were unresponsive to my emails for help or through the app. What a disappointment, and when I needed it to do my work, too.

Bah, basic. Not bad not great! $50 a month unlimited is good but portable use, I wouldn't use anywhere else as a home solution.

It is reliable specially in the remote areas with low signals

I bought the Solis unit to be used as a portal mobile Wi-Fi in my vehicle as some places that I travel through for my job are not always cell friendly. There is a particular stretch of rural highway that I travel frequently where my Verizon cell goes to zero bars in spots. I had success with a built in AT&T Wi-Fi in my previous vehicle but my replacement vehicle did not have a built in so I purchased the Solis as it advertised that it would automatically lock onto the strongest network in the area. Needless to say, I have been extremely disappointed. In the areas that I need it most, it will take a very long time to lock on to a signal and will not always stay locked in. This is especially frustrating when I'm supposed to be on a Teams meeting for work while driving. I called tech support and explained my issue and told them how the previous AT&T Wi-Fi unit I was using had very little trouble in this area but for some reason the Solis would not lock onto the AT&T signal on a consistent basis. I was told to do a reset on the unit. That really didn't work. Sometimes the unit would work fine in the rural areas but it would not lock in on a good signal on a regular basis and I got tired of pulling over to try to work with it. I think this would probably work fine as a "sit in one place" device in an area that is not out in the middle of nowhere...although AT&T still works there......but as a mobile Wi-Fi for your vehicle, it's awful. Since I've had it for almost 6 months, I guess I'm stuck with it so I'll use up the data I've pre-purchased and then do who knows what with it.

[Employee of bestbuy] Better than your phone's hotspot *probably* Can handle streaming & downloading media pretty good. Best for travelers. Not the greatest for gaming, but that can depend on the signal in your area.

It works fine so far. The data plans are easy to select within the app.

Skyroam worked great in the beginning . Fast speeds and great connectivity. By the fifth day it was almost completely the opposite. Couldn't connect or if it did was so slow it made dial up internet look fast. Contacted customer service multiple times was connected with high level support who couldn't figure out what the issue was. Customer service was very friendly but if the product doesn't work what's the point.

Love it great product easy to use has monthly plans and other options for wifi.

This device works pretty good as long as it's up your butt or in your shirt pocket. No range at all. I was 20 ft away from this device in another room and could not connect to it. The same issue for other family members in other rooms of the house. Kept it for a couple of days to give it a fair chance. The limited range of this device is very poor. I imagine you could connect 10 devices to this, if it were five people holding two devices standing shoulder to shoulder in a circle! I know now why they charged me a $45 restocking Fee, because many people are trying to return them. The almost 40% restocking cost is to deter you to even return it.

Works great. The data plans available will work for anyone's budget

Very good product, user friendly..price is just right.

kind of pricey to refill the subscription for GB but probably worth it in the long run. not sure i could afford if my job wasn’t reimbursing me.

Wanted something so that I could work remotely from my cabin. It's in a very isolated area so using my cellphone as a hotspot was never a sure thing. This thing works great! Just like being at my home office.

I bought one of these for a recent trip to Portland where I was at a house with no internet. I chose the Solis Lite because it was cheaper than enrolling in unlimited internet from Verizon and I thought it might come in handy when I travel internationally. Unfortunately, there are only two plans I could use with this device, a daily plan that is about $5 and an almost $50 monthly plan that limits you to 20 GB at the higher speed until it slows down to 3G during the month. I used up that 20GB in the first few days, and frankly, the "high speed" was pretty darn slow, which I thought was weird in a large city that should have plenty of access to high speed sources. There's was no way to purchase faster speed after the 20GB was used, so I ended up having internet that was super slow. Mostly, I had to use my Verizon internet on my iPhone that wasn't part of this WiFi system. Another problem was that the Solis seemed to disconnect a lot. My MacBook was constantly looking for the WiFi, because it the Wi-Fi hotspot was not consistently there. I still have yet to test it internationally and I'm crossing my fingers that it will work; but if I had my choice again, I would not buy this device.

Great device for multiple devices all at once. Rather than three of us each paying international daily rates, for one day pass on Skyroam, we all stayed connected.

I hate this thing so much. I purchased this for a road trip from Arizona to my home in Alaska in my campervan. I work remotely and needed an internet solution for my time in Canada. I only get 5gb of Data in Canada with my cellular plan and I was looking for a good solution for work. I purchased this because it offers a North America Data plan and supposedly runs off of all major carrier cell towers, so in theory, if there is cell service on a cellular provider, I should also have internet. I don't and it is garbage. I can have full bars of LTE on my phone and somehow, my stupid orange puck can't seem to find any internet. Additionally, if there is internet it can say I have full bars on the Solis app but it cuts out severely on every single TEAMS call I have during the day and I constantly get "reconnecting" errors. I am sitting in the middle of town when this happens. There is cellular service. I'm pretty sure Solis gets the worst, lowest level, leftover data blocks from the carriers. At nearly $100 for 50 gigs of internet, it ought to work well. I hate this stupid thing. It doesn't work. Don't buy it. It is a glorified paperweight.

Worked great for one day. Now the battery never fully charges, and the connection is spotty. The "lifetime data plan" also only includes 1 GB of data for free, which didn't even last me a day. I recommend spending the extra money for better quality and a cheaper service.