Customers are delighted by the TV stand's design and functionality for TVs up to 68 inches. However, some customers have expressed concerns regarding the quality of the materials and the condition of the product upon arrival, noting damage to several parts. Issues with damaged or missing pieces requiring customer service intervention were also reported. The need for replacement parts and the potential for shipping delays were mentioned as points of frustration.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 5 out of 5 stars
Nice Looking piece
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Went together nicely and all parts were in good condition . Should use a friend to move it around and putting it together. After it was together it is a great looking tv stand. Besides the important thing was my wife liked it,
I would recommend this to a friend
Cons mentioned:
Quality
Rated 3 out of 5 stars
Looks are deceiving
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth the amount as many pieces cracked and now on our 3rd attempt to get it to look like the amount we spent
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 3 out of 5 stars
Misses on details and workmanship
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice unit of good size for big flat screen TVs, and it looks nice from a few feet away, but it misses on the quality. There are slight gaps where the top moulding meets the base of the unit (it appears designed that way for assembly, as it comes attached) and between the center panel of the base unit (great place for dust to collect -- had lots of fun trying to get bits of packing Styrofoam out). It's PARTICLEBOARD, not good quality MDF or solid. Veneer is paper thin. If your cam bolt wiggles even a little while assembling, you'll get a tear out. As a veteran of assembling furniture, I did take care, but I still have a few chips. Most are covered by the adjoining piece, but there's one still visible that will need a touchup. The hardware is skimpy -- the hinges don't hang straight so doors rub, I had broken cam locks (the parts that will keep the unit together) and the cam bolts didn't seem to fit into the holes with consistent ease. There's a light spot in the finish on one of the doors where the sprayer must have missed.
The back has precut holes for cables in all three sections of the back components (two on the sides; three in the center) which is great if you're putting in a lot of components, but not so much if you are putting in other things where the back is visible. Take note of the other reviews that the center shelves are not adjustable or removable and sized for components (6.5 inches).
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great tv stand
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It sits under my tv that is hanging on the wall. it looks great it stores everything i need (dvr, ps3, surround sound, movies)
I would recommend this to a friend
Cons mentioned:
Quality
Rated 3 out of 5 stars
Mixed Feelings
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say that the shipping was quick, but it is unfortunate that I was disappointed before I even opened it. The box it came in had obviously been damaged and huge chunks were taken out of the upper middle portion. I didn't notice this until I got home as the BB guy loaded it for me--that side down! OK, so get it home and see the chunks and hope this is not just another piece of junk particle board design-- It still is in parts! I am sorry, but if I am spending 1/2+ of a thousand dollars, it should be in perfect condition and it was not. 4 of the pieces were damaged in one way or another-- a corner of the top part was mangled, two shelves had huge scratches in them and one part looked like someone punched it! Of course you need to call up/website for parts and have them shipped, but hey, I just spent a lot of money so this wouldn't happen! I spoke to BB and they actually were very sympathetic! I had to take a step back and realize that it probably was not manufacturer fault or BB's, but one of their shippers/handlers fault somewhere along the line. After putting it together (and trying not to see the damaged pieces) it is a nice piece of furniture for my 65' TV. I would recommend that someone in need of a TV stand for a large TV get this, but feel that upon unloading the box, for the money, it should have been inspected and common sense taken over at some point for the receiver to reported it to store manager before telling me to come pick it up-- because they would not ship it free to my home!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Looking and Very Well Built
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this item to support my new Elite 60" Smart 3D TV. The packaging was very well done with lots of foam sheeting to prevent nicks, dings or breakage of the glass doors. Assemble was very easy and took about an hour for two people. I was impressed by quality of wood and finish. No problems were incountered. Looks very up-scale with TV on top. The side shelves are adjustable but not the center shelves, leaving only 6 1/2" of shelf clearance. All things considered, I am exceptionally happy with this item.
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV stand with lots of storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV stand is amazing. It looks great and is constructed with high quality materials.