Customer Ratings & Reviews
- Model:
- ACEG1US1BLK
- |
- SKU:
- 6580673
Customer reviews
Rating 4.5 out of 5 stars with 606 reviews
(606 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the fantastic sound quality, comfortable and lightweight design, and solid battery life. They also appreciate the sleek aesthetics, good connectivity, and effective active noise cancellation. However, some customers note a slight lack of deeper bass and question the product's high price. Minor concerns also include volume levels and the perceived value of the accompanying app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Awesome headphones - cheaper than apple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the Sonos Ace Wireless Headphones in Soft White for my son and WOW, total parent win! These over-the-ear headphones look absolutely stunning - the soft white color gives them this premium, clean look that stands out from all the basic black headphones everyone else has. The active noise cancellation is IMPRESSIVE - my son says he can finally focus completely on his music without any distractions. Battery life has been amazing so far - he's been using them for days without needing to charge. The sound quality must be incredible because he keeps telling me how he's hearing parts of songs he never noticed before. The comfort factor is huge too - he wears them for hours without complaining about ear pain like with his old pair. Not gonna lie, I was hesitant about spending this much on headphones, but seeing how much he loves them makes it 100% worth it. The way his face lit up when he put them on for the first time? Priceless! Might have to "borrow" them when he's not looking... These Sonos Ace headphones are definitely a hit in our house!
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best headphones I've ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. The TV switching is a fantastic feature. Battery life is profound. Have only charged twice in one month.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Wonderful Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two Sonos speakers...the Beam and the Five. I wanted comfortable earphones to use mainly with the Beam while watching TV at night, and I figured a Sonus product would pair with them easily. The Sonos sounded great in the store (nice to be able to try then out in person), so although rather costly, I took the chance on the Ace. They are really wonderful...great sound, extremely comfortable on the ears. You can switch on the setting to block out background noise if necessary, and that part of it works fantastically. I turned it on to block the sound of a very loud air conditioner, and I couldn't hear the AC at all. Otherwise, without a lot of room noise you don't need that feature and you just keep it off. Connecting it to the TV/Beam system was fairly easy although not immediately obvious. You must use that Sonos app, and the only complaint I have is that Sonos should provide a good instruction sheet to make that connection part easier. I almost had to call Sonos for help, but I eventually figured it out. To Sonos: Please provide some sort of user manual! Otherwise, battery life seems great, and it comes with a nice protective case.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Immersive Transcendence
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! I can separate myself from the noise and transcend into an immersive oblivion. Sit in the dark with an instrumental masterpiece and experience every note where it is intended to be spacially with Dolby Atmos Or Watch a Movie/TV program in Dolby Atmos and hear sounds directly overhead. I even feel the rumble in my feet! I highly recommend Sonos Ace Headset for everyone who delights in a full mind & body immersive experience.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
My new favorite headphone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sonos Ace headphones for a week now, and they have completely changed how I experience music. The sound quality is incredible, with every note, from the highest highs to the deepest bass, coming through clearly. The sound is balanced, though not overly punchy, which I appreciate for a more natural listening experience. The lossless streaming and spatial audio make it feel like I’m right in the middle of the music. The noise cancellation is fantastic, blocking out all the background noise so I can focus entirely on what I’m listening to. But if I need to hear what’s happening around me, the Aware mode is super handy. They’re also really comfortable, with soft memory foam cushions and an adjustable band that fits perfectly. The battery life is fantastic, lasting up to 30 hours, and a quick 3-minute charge gives me another 3 hours of use. Calls are crystal clear too, thanks to the beamforming microphones. The controls are easy to use, and I love that the audio pauses automatically when I take the headphones off. Switching between devices is a breeze, and the Sonos app lets me tweak the settings to my liking. My favorite feature is the TV swap mode with the Sonos Arc – it’s perfect for late-night TV watching without disturbing anyone. Whether I’m listening to music, taking calls, or watching movies, these headphones provide an amazing experience. Highly recommend!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! They are very comfortable for extended wear and the battery lasts a long time. A lot of headphones look overly huge on me, but these look normal. The case it comes with looks very nice and offers excellent protection. The noise cancelling performed well on the airplane.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great Sound, Mic is subpar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great, crisp sound when listening to music or watching a video. They fit comfortably but when taking a phone call, everyone had trouble hearing me. If you don’t plan on using them for phone calls while traveling, then they are fantastic but otherwise I would look elsewhere for use when taking phone calls.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
A New Standard for Premium Sound: The Sonos Ace
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Ace headphones aren't just an accessory; they're an experience. From the moment you place them over your ears, you understand that Sonos has brought its signature audio expertise to the personal listening space with exceptional results. First and foremost, the sound quality is phenomenal. The audio profile is rich, balanced, and dynamic, delivering deep, resonant bass without muddying the crystal-clear mids and highs. Whether you're streaming high-fidelity audio or just jamming to a podcast, the clarity and separation make every detail pop. Comfort is another huge win. The Ace headphones feel light and luxurious, thanks to the breathable earcups and perfectly weighted headband. I can wear these for hours—through a cross-country flight or an entire workday—without any listening fatigue or uncomfortable pressure. Finally, the Active Noise Cancellation (ANC) is world-class. It’s superb at silencing the chaos of daily life, whether it's the rumble of a train or loud cafe chatter. When paired with their seamless integration into the Sonos home ecosystem (allowing you to swap TV audio instantly), the Ace headphones truly stand apart from the competition. These are an easy five-star recommendation for anyone serious about sound, comfort, and smart design.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has good sound, Good fit & is comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Better to Buy New
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Ace work perfectly with Arc Ultra. They consistently connect on demand. Tried to save some money and purchase open box perfect, but unit would not charge. Also tried Ama**** and that "perfect" unit came with a broken case. Finally purchased new from Best Buy and could not be happier. Sound quality is excellent and the fit is very comfortable for extended wearing.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sonos Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these over-the-ear headphones!!! I got these whenever I started graduate school, and they were such a lifesaver, especially when I needed to use the noise cancellation. The battery life is amazing, I barely have to charge them, and whenever I do, it does not take long to charge. The noise cancellation is amazing, and I use it all of the time. The sound is amazing, and unlike a few different over-the-ear headphones I tried, the top part does not hurt my head after using them for a couple of hours. Definitely worth the money!
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional Sound Quality and Comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sonos Ace headphones, and I must say, I am thoroughly impressed. The sound quality is exceptional, delivering crisp highs, rich mids, and deep, satisfying bass that enhances every genre of music I enjoy. Whether it's classical, rock, or electronic, these headphones handle it all with clarity and depth. Comfort is another standout feature. The ear cups are plush and provide a perfect fit that stays comfortable even during extended listening sessions. The design is sleek and modern, and the materials used feel durable yet lightweight. The Bluetooth connectivity works flawlessly, allowing me to move around freely without worrying about wires. The battery life is impressive, lasting for hours on a single charge, making them ideal for long trips or daily commutes. Overall, the Sonos Ace headphones have exceeded my expectations in every way. If you're looking for headphones that combine top-notch sound quality, comfort, and stylish design, look no further. Highly recommended!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound and noise cancelling, comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many Sonos speakers, and none of them have disappointed. These are right up there with the whole family of products. Sound quality is great as expected. They were comfortable to wear on a 5-hour flight, and the noise cancelling is top notch. I have a feeling my wife will be getting her own too after she tries mine!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Noise Cancelling Headphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has created a game changer that provides true noise canceling headphones. I could be standing 4 feet away from someone who is talking away and I am not able to hear them AT ALL. Turn on passive mode and you can continue to listen to your music while talking to those around you. Headphones are very comfortable and not heavy at all. My wife and I will not use any other especially while flying.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great deal, great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and comfort, when on sale this is a pretty good deal especially if you're in the Sonos Ecosystem already. Being able to watch my TV through these headphones seamlessly is great! Only improvements I would suggest: - ANC has problems with fans and wind (as many do), but it was noticeable to me when I had an airplane fan pointed at me. Also in loud environments (like an airplane), turning your head can make the ANC need to adjust briefly... Software improvements might be able to help these issues, but a faster chip like Aiprods have would be the next improvement - Switching between two devices is almost seamless, but not quite as good as the very well integrated Airpods on Apple devices. To be expected but always something that can be improved
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sonos missed the mark to differntiate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Ace headphones present a mixed bag. For those already invested in the Sonos ecosystem, such as those who own a Sonos Arc, the Ace could be a worthwhile addition. However, if you already own high-end headphones like the Apple AirPods Max (APM), Sony WH-1000XM5, Bose QC Ultra, or Focal Bathys, the Ace might not offer enough to justify the investment. The headphone market is competitive, and alternatives like the Focal Bathys and Apple APM stand out at this price point. Sonos missed an opportunity to differentiate the Ace in a crowded marketplace, especially considering their strong brand and technological prowess. Notably, the Ace lacks features like Hi-Fi, Lossless sound over Wi-Fi, and the ability to play music from the Sonos app, which is significant oversights. In terms of sound quality, the Ace delivers loud and satisfying bass but lacks the depth and refinement of the Bathys. The mid-range and vocal clarity are decent but do not match the detailed and immersive experience provided by the Bathys. Instrumental separation is also not as tight, making the soundstage feel less defined. I find the sound stage and audio quality slightly below the Apple APM, but that may just be my personal preference. The Ace excels in comfort, being the most comfortable headphones I've worn since the Bose QC45s. The APM, while providing good sound quality, is heavy and can become fatiguing quickly. The Bathys are comfortable but have smaller ear cups. For Active Noise Cancellation (ANC), the Ace and APM perform equally well, while the Bathys fall short, especially for frequent travelers. In terms of Dolby Atmos, the APM outperforms the Ace, which does not effectively utilize this feature, and the Bathys do not support it at all. Overall, while the Sonos Ace offers solid performance, especially in comfort and sound quality, it does not surpass the excellence of the Focal Bathys and is almost on part with the APM. I personally don't see a compelling reason to choose over other high-end headphones.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds like you've thoroughly evaluated the Sonos Ace headphones against other high-end options. Thank you for your feedback. It is insights like yours that continue to help us make a difference with our products!
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
A step in the right direction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an opportunity to test these on a 11 hour flight, which is what this review is based on. Overall, these are a high quality build with premium materials. I love the magnetic detachable ear pads as a feature for easy replacement. The headphones are attractive, and the minimal branding is a big plus. Also, the price is a big obstacle given how many less expensive excellent competitors there are. Noise cancelling: this is where the Sonos is getting a 1 star ding. Compared to the Bose QC Ultra, I feel like the Bose have them beat. On the long flight, I was feeling a bit fatigued by the amount of plane and passenger noise that was making it's way through. I wear glasses, so it's always a factor that a bit of noise seeps in, but in this case, even when I took my glasses off, the Bose seem to do a better job of silencing plane noise. Sound quality: great sounding headphones, as you would expect from a Sonos product. I have no complaints. Comfort: I liked the shape and fit initially, but I felt a sense of relief when I removed them as the big cups started to feel a bit heavy and large compared to the Bose. I have a pretty average sized head (I think) and these definitely wouldn't bother me if I was wearing them for less time - maybe commuting on a train. For the longer flight, I wished they were lighter. Minor note: the power button is on the bottom of the left side. I found that I was inadvertently turning off the headphones with my thumb when I went to make fit adjustments. A small but notable design flaw. Final thoughts: in the end, I decided to return these in favor of sticking with my Bose QC Ultra. For the premium price, the noise cancelling on the Bose is better and less expensive. When Sonos comes with an Ace V2, it is going to be a big winner. They are going to get better at this, and these are definitely a step in the right direction, just not for me right now.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for providing such a detailed review of the Sonos Ace headphones based on your experience. Your detailed feedback highlights important aspects of the Sonos Ace headphones, particularly for those considering them for long flights or extended use. Thank you for sharing your insights and we look forward to the day you return back to Sonos Ace!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Compatibility hurdle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sonos headphones and I really enjoy the fit and comfort and sound quality. However, when trying to charge them, they’re a bit finicky of what you plug them into. I was able to charge them using my laptop, but not a typical block charger.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
BEAST!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Arc headphones have truly redefined my listening experience, setting a new standard for audio quality and comfort. From the moment I unboxed them, I was struck by their sleek design and premium feel. The minimalist aesthetic is both elegant and modern, making them a perfect accessory for any setting. Sound Quality: 10/10 The standout feature of the Sonos Arc headphones is undoubtedly the incredible sound quality. The audio experience is immersive, with rich, deep bass that doesn’t overpower the mids and highs. Whether I’m listening to classical symphonies or modern pop tracks, every detail is crystal clear. The surround sound capability is a game changer, making movies and gaming feel more lifelike than ever. The spatial audio technology creates an enveloping soundstage that truly pulls you into the experience. Comfort: 9/10 Comfort is crucial for long listening sessions, and Sonos has nailed it. The ear cups are plush and breathable, while the adjustable headband ensures a perfect fit. I can wear them for hours without any discomfort, which is a significant plus for both music lovers and gamers alike. The lightweight design makes them easy to wear, and I appreciate the thoughtful engineering that keeps them snug but not too tight. Battery Life: 9/10 With impressive battery life, the Sonos Arc headphones can last through extended listening sessions without needing a recharge. The quick charging feature is also a nice touch, allowing me to get back to my favorite tunes in no time. Connectivity: 10/10 The connectivity options are seamless, whether I’m using Bluetooth or the Sonos app. Pairing is straightforward, and I’ve experienced no dropouts during use. The ability to integrate with my existing Sonos system is a fantastic bonus, allowing me to control my entire audio environment from one place. Features: 9/10 The touch controls are intuitive and responsive, making it easy to adjust volume or skip tracks without fumbling with buttons. The noise-cancellation feature is another highlight, effectively blocking out background noise, which is perfect for commuting or focusing in noisy environments. Value: 9/10 While the Sonos Arc headphones are on the premium side of the market, the quality and features justify the price. Given the performance and versatility, they are a worthy investment for anyone serious about their audio experience. Overall Impression: The Sonos Arc headphones are a testament to the brand’s commitment to quality and innovation. Whether you’re a casual listener or an audiophile, these headphones deliver an extraordinary sound experience that is hard to match. I can confidently say that these are the best headphones I’ve ever owned, and I highly recommend them to anyone looking to elevate their audio game.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Design
Rated 5 out of 5 stars
Almost Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the lack of WiFi streaming support, the Aces are a home run of an entry into the headphone market for Sonos. Great sound, great comfort, great noise cancellation, good battery life, high end design.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend






















