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Customer Ratings & Reviews

Your price for this item is $279.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 474 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation for their fantastic sound quality and comfortable design. Many appreciate the long battery life, lightweight feel, and effective active noise cancellation. However, some customers feel the bass is lacking and the headphones can get a little warm with use, while others suggest improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 474 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Bose Quiet Comforts and I like these even more. Sale price is sweet spot though, full price to me is too much. The handoff wirh Sonos arc is really great and an added bonus. Very comfortable and stylish. My only gripe is volume when connected via jack on an airplane is too low.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic all across the board

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my current favorite headphones. superb sound quality. Superb battery life. I wear these to the gym 4-5 days a week and sweat on them. No flaws. Battery life is excellent and I only charge them once a month. The fit feels better than apple AirPods Max and I think the sound quality beats the apple as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ace deliver on all points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sonos system geek for over a decade with my whole house wired and wireless and at my fingertips. I held out but finally added ACE to the system and love that I can use while watching TV and everyone else can listening to the soundbar and speakers. They deliver fantastic sound and great voice clarity. They are also most comfortable headphones I've ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the lack of WiFi streaming support, the Aces are a home run of an entry into the headphone market for Sonos. Great sound, great comfort, great noise cancellation, good battery life, high end design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass
    Best Buy Employee

    Rated 3 out of 5 stars

    Amazing build, design, and anc but Misses on sound

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos aces are built very well and look amazing. They also have very good anc that is just slightly behind sony and bose. They are by far the most comfortable headphones I have ever used. The aces are almost perfect in every way but sadly the sound quality is just ok. The bass is muddy and the mids are uneven leading to vocals sometimes being too quiet, the treble can sometimes be harsh because somewhere their is a bump around 4k hertz that is bad. This could have been improved if sonos at least had a three band eq at launch but instead we got only bass and treble sliders that dont fix the problem areas. Sonos need to release an update fixing the eq or give us a five band eq like the Sony's. It is baffling that a sound company misses this bad when it comes to sound but somehow perfected everything else.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds like you've had a comprehensive experience with the Sonos Ace headphones, appreciating their build quality, design, and ANC performance. Thanks for sharing your detailed review and keep up to date on all upcoming updates to Ace via our website! john.milton

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable, great sound and ANC is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and ANC is amazing. I would say these are better than airpod max. Because they feel lighter than the max.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound profile, fits my head well, connects easily with all my devoces

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SURPRISED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried quite a few W/Headphones. Sony jbl apple bose. All topnotch. I would say Sonos is a equal too each one. The phones are very comfortable. Doesn't hurt my ears. Even after wearing for hours. Sound suppression is equal to the other HP's i mentioned. Even Bose. Talking o. The phone is loud and clear. No.1 i love the controls ON the HP's . Skip to the next song. Previous song. Pause. Answer incoming call. Love it. Control with out having to pull out my phone. No2 Dolby. My movies and shows sound more like my receiver at home. None of the other HP's have it. Only stereo. Oh and yes the bass may be a little lower then say Bose or Sony but there bass is a little Exaggerated Sonos is smooth. And you can ad more bass. It enhances low sounds. They a little heavier than Sony. And sonys are lighter then all the other HP's. Sonos also feel premium. Sonys can feel alittle cheap. Sonos can use some improvements . Given time i hope they do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE MY SONOS ACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY SONOS. The sounds quality is great. Super comfortable, long lasting battery life. Best part is the ease of use from switching the sound from the Sonos speakers to headphones instead.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Simply the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazong quality and comfort. I wore them to Japan for over 10 hours and not once did i feel tired from the wear. They clamp well but offee increadibly soft cups. Noise cancellation better than my Sony XM4 and Bose Ultra quiet comfort. The sound is superior for a cleaner signature. Not as bassy as Sony but that is good and fully adjustable to preference. The app is not the best and home theater features are limited to use with the Arc. Either way they are best bluetooth headphones and most comfortable i have ever experienced for my personal fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best WFH Noise Cancelling Headphones Yet

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an absolute win! From their sleek, premium design to the seamless app that puts you in full control, every detail feels top-notch. The comfort? Unreal—I can wear them for hours without a single complaint. The mic is crystal clear, and the build quality screams durability. If you’re on the fence, jump off and grab a pair. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Must with nighttime movies if have Sonos soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great integration with Sonos beam gen2. Easily switch between the two. No need to go through settings and switch to Bluetooth output, or need to remember to switch back to hdmi after using. Just shut the headphones off and it’s back on the soundbar. Great surround sound with movies/atmos and clear voice. Can get a little warm so not the best for workouts, but that’s when I use buds anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are outstanding. The sound is crisp and full. The over-the-ear design is very comfortable. They are easy to operate. The run time is impressive. I like 'em.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I weny to the store to buy Beats and randomly asked the bestbuy sales person whats better than beats and he walked me up to the Sonos headphones. I have sonos system at home so i know the wuality of sound sonos produces. Without hesitation I grabbed it and i must say i loved it. I love the fact that it pairs with my sonos system at home and i can switch the sound from the main system to the headphones. This is must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sonos is Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year to make it work it is supposed to work had finally arrived. Works amazing with Sonos system et all. I can finaly watch and listen within my ecosystem without bothering anyone late at night. Calls and other functionality great. Top quality sound wired like it's meant to be Hifi plus. Wireless connectivity sound on the top 2. Comfort.. best out there. Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK good audio quality good ANC nice looking high-quality material, when I used it to work out the sweat started building up inside the ear cups. I would say it is really good but for this price it is over priced also I put it at same level as MX5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ace because I wanted ( not needed) a pair of over air headphones to run alongside AirPod pros , so after extensive online research plus I already had a Sonos system installed at home I decided on them . I found them ok even to a point of ‘did I really want them , but I found that everytime I wore them the more I liked them .why. The fit was good but got better, the sound was ok but got great , the presentation , look , feel and quality was my ‘oh yeah’ out the box . So now as far as my Ace is concerned they are a need and a must . If you don’t mind returning the head adjustment to default for it to fit back in the case then you’re good to go . I’m stoked by the Ace I can now say whenever I unzip that carrying case I smile .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They have great sound and connect to any Bluetooth device with ease. They look fantastic as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Comfy and sounds good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and sound quality is great. Overall doesn’t boost sound artificially. If you want boomy bass, for now not really a good option. The headband doesn’t feel heavy. I really like the ability to stream lossless to the headphones but if you don’t have aptx, the included cable is great. Wish it was longer but it’s fine for now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I bought these when they were $100 off over the holidays. I would not pay full price. ANC is excellent right uo there with Apple. Sound quality is great for boty movies and music. If you have any Sonos sound bars the transfer to headphone feature is nice. I do wish that sound would continue on sound bar but it stops. (That way other people in the room can still watch the movie or show but you can listen at your own level) The one thing that holds these back are the fact that they do not get very loud. Ive tried both movies and music and I’m left wishing for a little more volume. Other than the volume issue these are a really great product.

    I would recommend this to a friend
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