Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $279.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 471 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation for their fantastic sound quality and comfortable design. Many appreciate the long battery life, lightweight feel, and effective active noise cancellation. However, some customers feel the bass is lacking and the headphones can get a little warm with use, while others suggest improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 471 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hold Their Own Against the Competition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are my first experience with any Sonos products, but I've always been familiar with the quality of their soundbars. I read and watched a lot of reviews and decided to try these out. I'm definitely glad I made that decision. I've tried a lot of the different high end headphones—Sony's XM4 and XM5 as well as the Airpod Max and these definitely hold up against those. All of those are great headphones but (and I still love my Sony XM5s) the noise cancelling on these is amazing. I really feel like these do the best of blocking out ambient noise and also deliver really nice sound, especially the bass. Another thing I've really liked are the buttons, they're easy to tap to turn on the headphones or adjust the volume. My issue with the Airpod Max was that, asides from the volume dial, was that there were too few controls and I hated that I couldn't manually turn them off. No such problem with the Ace's. Also, the foam is really comfortable and I've been able to wear them for extended periods of time with little discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sonos Ace

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever worn! Cannot express how comfortable, I've gotten several friends and family members hooked on these. I wear them for hours a day as a medical student and get no headache from the noise cancelling feature. Other noise cancelling headphones have bothered me in the paste, for whatever reason these do not cause any of the negative pressure-like feeling that some noise cancelling headphones do. Cannot recommend enough, 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall headphones sound quality great and Immersive would love it more if it go be louder but it’s great nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sonos Ace - My Companion!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these headsets when compared to the AirPods Max. These are much lighter and the spatial surround is mind blowing. I heard almost 10 songs on both devices side by side. Both sounded the same on listening to the first 9 songs. The 10th song was a deal breaker. It was the song Aicha by Khaled and listening to the song at the 29th second, I made up my mind on Sonos which made the difference. While AirPods Max was flat this point, I could feel the sound go around my ear on Sonos and the total experience was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible sound, seamless switching, and so comfy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, seamless TV to headphone switching, user friendly, and good battery. The noise cancelling is great, the buttons are very easy to work with, and they are extremely comfortable for all-day wear. The only thing the AirPod Max has over this is the noise enhance mode.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the feedback and insight. We value your opinion and will continue to make Sonos Ace stand out! john.milton

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!! HIghly Recommended!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, Super Comfortable, Highly recommended. I would say they are on par with the Airpods Max, certainly more comfortable. The sound is how can i describe it, easy and crisp and authentic is how i would describe it. Really have to listen for yourself to understand what i mean. The audio tv swap is incredible with the Sonos Soundbars. I could not recommend this enough if you are in the SONOS as well as the Apple Ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Perfect for a Specific Sonos User

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for high-end headphones and you own a Sonos Arc soundbar to swap audio between that and your other devices, these are exactly the addition you'd want. The audio with Atmos sounds fantastic, and you can use them as audio-only headphones while video gaming (via that Arc connection) with no detectable latency. If you DON'T own an Arc (or other Sonos soundbars that are supposed to get support in the future) and already have a higher-end set of headphones at around this price, I don't think these warrant a purchase to switch over to these. If you don't have another headset already and you're looking to get one, your use-cases will be the priority. The cushioning on these feel very comfortable, but my ears are bigger and these sometimes cause a bit of pressure on the top of my right ear in particular. When that's not an issue, though, I love wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Same Great Sonos Quality and Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not cheap but not the most expensive. I own quite a few Sonos products and love the sound and quality of the items. These are no different. They’re very ergonomic and fit well. No ear fatigue noted especially when wearing them for a long period of time. The noise cancelling feature is excellent but the sound they produce is awesome. My son has a pair of Bowers and Wilkins PX8s costing a few hundred dollars more and I think the sound quality of these are on par with them. Of course the best way to decide is to listen to them side by side. I don’t think you will be disappointed with these one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the line headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable, and great battery life. I'd say these are slightly better than my Air Pods Max. My only problem with them is they seem to have a weird issue with certain frequencies when I have them plugged in via the 3.5mm cable that they come with.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you find the sound quality, comfort, and battery life of the Sonos Ace headphones impressive. We appreciate you bringing the issue with certain frequencies via the 3.5mm cable to our attention. We'll look into this to ensure the best possible experience for our users. Enjoy your headphones! john.milton

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid performer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Full spectrum of sound. Good battery life. Comfortable to wear for an entire movie or two.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best for Seamless Private Listening

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an audiophile with over 40 headphones, the Sonos Ace has quickly become my most-used pair. The seamless switching feature is a lifesaver, especially with a newborn—I can instantly switch from TV audio to my headset for private listening without disturbing anyone. The sound quality is phenomenal, easily outperforming most competitors, with the Sony XM5 being my second choice and AirPods Max third. If you want top-tier sound, comfort, and effortless transitions, the Sonos Ace is a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceptional sound and comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Dolby Atmos headphones deliver immersive, high-quality sound with rich spatial audio, thanks to Dolby Atmos technology. The design is lightweight and comfortable, with soft ear cups and excellent noise isolation for long listening sessions. Connectivity is seamless, offering low latency and multi-device support, while the battery life lasts up to 20+ hours. The accompanying app allows for sound customization, making these headphones a top choice for audiophiles seeking premium audio performance in a sleek, well-built package.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very satisfied with this purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and the sound quality is very good. I especially like the ability to use it with my soundbar when I need to consider others when watching tv late at night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Best in Class

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class headphones at this price point. I've tried them all, and between the fit, connection and sound quality these beat out AirPods Max (too heavy), Sony XM5 (too bassy and cheap materials), and Bose (materials not great and too Bose-y).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    9/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been cheaper but solid all around. Can be used as ps5 headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product.. considering it’s the first attempt by Sonos in the Headphone space it’s seriously well made & nice on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sonos is how I roll

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos but was unsure if I was going to like these headphones. I was pleasantly surprised buy the quality of the headphones and love the way they sound. I have used on the plane for trips, the noise cancellation was great.battery life is son long I didn’t charge these until after 3 days of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sonos Aces

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos aces are super comfortable great quality and superb sound. highly recommended. Works great with the arc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great style comfort and sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the sonos ace. They are built bery well, they are comfortable enough to wear all day. The sound is immersive and is great for all media types. I think they are a great value for the price as well.

    I would recommend this to a friend
Sponsored