Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation for their fantastic sound quality and comfortable design. Many appreciate the long battery life, lightweight feel, and effective active noise cancellation. However, some customers feel the bass is lacking and the headphones can get a little warm with use, while others suggest improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 324 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Rbravo happy customer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and the best part so comfortable on the ears!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ace headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and work very well. They work well with Sonos sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy these headphones. Sound quality is amazing. Noice cancelation is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Vey good first try

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with all of the other reviewers- excellent headphones, rich sound (especially the Dolby Atmos). Sinve i have a Sonos Arc i liked the TV swap but i REALLY wish i could beam any music from my Sonos App to these and use them as a true extension to my Sonos system. Understand that adding takes a huge hit on battery life but would certainly like the cans to operate as Move or Roams do, being supported by Bluetooth. Otherwise great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sono a must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy on the ears. Can use with TV when compatible soundbar is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing upgrade from my old headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a pair of Bose QC35ii's and they were quite muddy sounding when using ANC, but these Sonos headphones are like magic on airplanes, absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Outstanding Performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding design, function and battery life Far better than the Apple ones I have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solved My TV to Wireless Headphones Needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a way to listen to anything on my TV through wireless headphones via connection to my Sonos Arc. My Sonos surround system is amazing but sometimes I need to keep it quite late at night with headphones. This solves it and the sound quality and noise cancelling are amazing additions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with amazing sound what more could you ask for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sonos Ace

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound and super light. The noise cancellation is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    50/50 on quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My largest gripe with these is that my ears feel like theyre getting suctioned if i use them for a small stretch of time. Almost as if the fit is a little too good. There is a lot that i like about these headphones: the quality of sound, ease of use and the fact that it has wireless and wired option. But the fact i cant wear them for an extended period of time defeats the purpose for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and extremely comfortable, very loud and noise cancelation is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and very good quality. Wish I had waited for sales.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole Sonos setup and really love it. Sometimes I wake up early and want to watch tv. So I bought these to not disturb anyone. Really great set. Sounds like surround sound through headphones. I bought these as an open box item through BB. Came in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using these everyday for over a week. I use them everyday and they're more comfortable than the Airpods Max. They really needed the True Cinema feature at launch to justify the price. All in all, the Sonos Ace are okay. They don’t do anything particularly special to stand out over the competition, particularly the Airpods Max. Maybe True Cinema will be a killer feature but they needed it at launch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones of 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic! Lightweight, and integrates with my existing system.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the glowing review! We are happy that Sonos Ace delivered! john.milton

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable even wearing it long periods of time, and excellent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth for budget

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and comfort. Best in noise cancelling. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Noise cancelling is very good. The battery life is long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive had. Bass is anszing and the highs are sharp. Never really knew what that meant when i saw similar descriptions but with these headphones i feel abd notice a huge difference. Comparing them to my apple airpod Max

    I would recommend this to a friend