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Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 1033 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,033 reviews
  • Pros mentioned:
    Bass, Design, Ease of use

    Rated 5 out of 5 stars

    ARC Sonos Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly really impressed with the Sonos Arc. The sound quality is on another level — super clear dialogue, deep bass, and it fills the whole room without having to blast the volume. Watching movies feels way more immersive now, especially with action scenes and surround effects. Setup was surprisingly easy and it connected to my TV with no issues. I also like how clean and sleek it looks — it doesn’t take up much space but still makes a big impact. Streaming music on it sounds amazing too. It definitely feels like a premium upgrade and worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Improves your TV watching experience tremendously

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS ARC Ultra Soundbar greatly enhances your TV watching experience. My setup includes the ARC Ultra Soundbar, the Sub 4 and 2 ERA 300 as surround sound speakers. Installation and setup is very easy. The HDMI cable included with the soundbar was a little shorter than I needed so I had to purchase a longer one, just because I wanted to run it through a hidden conduit behind the wall, but for a straight tv to speaker connection, it should be enough.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great Sound, Easy Setup, Minor Missing Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arc Ultra as part of a bundle with the Sub 4 and a pair of Era 300 rear speakers. Setup was very easy and the sound quality is great, especially for music, Dolby 5.1, and Dolby Atmos TV/movie content. The only cords needed for the setup were power for each speaker and an HDMI cable between the Arc Ultra and my TV (included in the box). I already had the Sonos app on my Android phone from the other Sonos speakers I owned previously, and adding the new surround system was a breeze (fully guided in the app). The reason I'm not giving 5 stars is because even though the surround effects work well with the system, I don't feel like I get the level of height channel effects I was expecting from the Atmos content. That could be just my room/setup or the content, but I've tried various adjustments and following guidelines for speaker placement and such and just don't notice much difference in that area. Additionally, I'm a bit disappointed there are no HDMI passthrough inputs on the Arc Ultra like there are on some other soundbars, and to a lesser degree, I'm disappointed there is no DTS:X support. All that aside, I'm very happy with the system, and it works well with my Samsung TV, Roku Ultra, and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The best sound system we ever had.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Arc Ultra sound bar. The sound is immersive and unbelievably clear and complete. I had difficulty hearing dialogue and was always asking “what did he say”. We paired the Arc Ultra to new Sub4 subwoofer and it has now entered a whole new sound dimension with the perfect mixture of highs and lows missed with just the right amount of midrange. We’re excited about this system because it adds a new level of excitement to movie night and casual music listening. Hearing all the dialogue is now realized. Thanks Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Arc Ultra is the best hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me my Sonos Arc Ultra is the most versatile and amazing external Sound Bar ever created. Its sleek cylindrical design looks fabulous and not obtrusive in my Studio/Office. With the internal redesign that IV love for a more immersive watching and hearing nub movie’s and NFL GAMES makes me smile, really. I did hours of research on line and at Best Buy where in listened to the Sonos Arc and others. For me and my ear I can honestly say the Arc Ultra won by a mile…. I watch sports and movies via streaming for hours a day and I wanted and got the full Atmos Experience. I know I sound like a commercial, even to me, but though I didn’t want to spend the cost nothing else would satisfy me. IF you watch and listen to Top Gun, Raider’s of the Lost Arc or an NFL Game you’ll swear your in a surround sound Theatre or Stadium….. Paul in Los Angeles

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Sonos surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the design I switch from a Kliptsch setup because of the bulky speaker look I got the arc ultra sound bar 2 era 300s and 2 sub 4s not only does it sound great it always looks great in the room!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Mind blowing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from Nakamichi Ultra 9.2.4 to the Sonos Arc Ultra sound system was one of my best decisions. The Dolby Atmos audio is very immersive with crisp dialogue, and upward-firing speakers for true surround sound. It also looks stunning in white. I read my reviews that for serious home theater lovers, it’s a top-tier choice. Now know why! You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos backwards is sonoS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally made the move to a sound bar. I boxed up my old Denon receiver and Bose speakers and purchased a sound bar from another company. Was not impressed at all with the sound bar and thought about going back to my receiver, however I decided to try the Sonos soundbar as it had great reviews. Got it home was very impressed with the packaging usually that's something I don't care about but it was packaged very well. Pull the sound bar out hooked it up to my TV, took maybe 20 minutes tops to get all of the update firmware, app for my phone and wiring to my TV done... very easy install and setup. I highly recommend using the ARC HDMI outlet. Set up the sound bar use the app to apply the sound optimization and was very impressed at the quality of this sound bar versus the previous sound bar that I had purchased ... really sounded great. I went to the sound bar to see if I could up the volume manually and move it to a better location when I realized that I had the sound bar pointing straight up instead of out. I was going off the label and I could read Sonos backwards. Once I put the sound bar facing forward and ran the optimization app again was very very very impressed with the sound that was coming out of my speaker. Hope to add a subwoofer later and will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Is the best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the sonos i don't have any idea how is great dolby atmos i feel all sound in every direction in my room i feel the soundbar have unless up 500 watts and the sonos era 300 have more than the 200 watts and the sonos sub gen 4 have unless up of the 400 watts i go outside of my room go to the hallway for check out if i bother my neighbors and yes att the volume 60 and the wall is grumble i think about for moving to many super space home with out neighbors to close to me but in volume 28 due amazing awesome sound thanks to God and my dear girlfriend and the associates David one teen tech help me like 5 start and one moon the store i go is 60 ave rio hondo bayamon Puerto rico 00961

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar Ultra Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying an upscale soundbar or Sonos device and I was pretty blown away. Crystal clear dialogue, outstanding bass and great design it’s and all in one package that just feels and sounds premium. Live that you can play music on it directly from the app or even talk to it and request to play music or a specific song. It can even play music while you have the tv playing something else definitely cool for a little party. Paired up with my mantle mount tv mount awesome combo. Definitely a great addition to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Feels absolutely premium in every way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech they have going on in this tube is nothing short of incredible. We were completely blown away by how amazing it sounds. Comparing this to our old 2.1 is not fair since it feels like an actual theater in our living room now. Above and beyond anything else I have used and I cannot imagine what adding the additional components like a sub4 or back speakers would do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unreal on its own, other worldly with Era 300s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a soundbar. The Arc Ultra delivers huge, clean sound with legit Atmos effects and crystal-clear dialogue—even at lower volumes. Movies, sports, and music all sound unreal, and it fills the room without being harsh. Paired perfectly in my basement man-bunker retreat, it feels like a private theater. Expensive, yes—but worth every dollar if you care about sound quality. Zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Sonos arc to the new ultra, and it is definitely worth the investment. Bigger sound, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The sound is outstanding. It works great for movies and music

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Speaker and Great Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. We purchased the white sound bar to blend in with the wall and it is perfect. We use it to watch TV and listen to our music services. It fills a large room with excellent sound and is very easy to use. There are Sonos specific voice commands that can wake the speaker up and bring your music into the room.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    10000000/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds AMAZING. Such a great sound bar, and it looks so aesthetic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the bundle of the sonos sound system for Christmas as a gift to my husband, but we both benefit! I have watched several Christmas movies that I have watched a million times before and im hearing things I have never heard before! Also hearing it all around me, not just in front of me. It changes the viewers experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sonos Arc Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have a Klipsch 7.1 in my loft but the sound quality of this unit is superb. Perfect partner for my Samsung The Frame 75" and 2 ERA 300 with Subwoofer. Sound is crisp. Easy to set up. Would buy another one in a heartbeat. Minimalist design. I would love to have the app improved a little bit to be seamless with Spotify. Overall, it is worth your hard-earned Benjamins!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your detailed review and feedback! We’re thrilled to hear that the Arc Ultra, along with the ERA 300s and Subwoofer, has enhanced your home audio experience. It’s great to know that the setup was easy and the sound quality has met your expectations, especially in pairing with your Samsung The Frame.

      We also appreciate your suggestion regarding improvements to the app’s integration with Spotify. We’re always working to refine the user experience, and your input is valuable as we continue to enhance our products.

      We’re grateful for your support and are excited that you’re enjoying the system. Should you ever decide to expand your setup or need any assistance, we’d be more than happy to help. Thank you for choosing Sonos! john.milton

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a really good soundbar sounds good and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Quick to setup and a delight to the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy and we were all impressed with the improvement to the audio we were now getting. I’m using the e-arc from the projector in the back of the room to the front (cable routed through the basement and through the wall). It looks and sounds great.

    I would recommend this to a friend
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