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Customer Ratings & Reviews

Your price for this item is $879.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 736 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arc Ultra Soundbar's sound quality, bass, and ease of use. Many find the setup process to be simple, and appreciate the sleek design. However, some customers have experienced issues with connectivity and unexpected volume changes. A few customers feel that the price is a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 736 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Mind blowing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from Nakamichi Ultra 9.2.4 to the Sonos Arc Ultra sound system was one of my best decisions. The Dolby Atmos audio is very immersive with crisp dialogue, and upward-firing speakers for true surround sound. It also looks stunning in white. I read my reviews that for serious home theater lovers, it’s a top-tier choice. Now know why! You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Design, Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar Ultra Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying an upscale soundbar or Sonos device and I was pretty blown away. Crystal clear dialogue, outstanding bass and great design it’s and all in one package that just feels and sounds premium. Live that you can play music on it directly from the app or even talk to it and request to play music or a specific song. It can even play music while you have the tv playing something else definitely cool for a little party. Paired up with my mantle mount tv mount awesome combo. Definitely a great addition to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Easy Setup, Minor Missing Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arc Ultra as part of a bundle with the Sub 4 and a pair of Era 300 rear speakers. Setup was very easy and the sound quality is great, especially for music, Dolby 5.1, and Dolby Atmos TV/movie content. The only cords needed for the setup were power for each speaker and an HDMI cable between the Arc Ultra and my TV (included in the box). I already had the Sonos app on my Android phone from the other Sonos speakers I owned previously, and adding the new surround system was a breeze (fully guided in the app). The reason I'm not giving 5 stars is because even though the surround effects work well with the system, I don't feel like I get the level of height channel effects I was expecting from the Atmos content. That could be just my room/setup or the content, but I've tried various adjustments and following guidelines for speaker placement and such and just don't notice much difference in that area. Additionally, I'm a bit disappointed there are no HDMI passthrough inputs on the Arc Ultra like there are on some other soundbars, and to a lesser degree, I'm disappointed there is no DTS:X support. All that aside, I'm very happy with the system, and it works well with my Samsung TV, Roku Ultra, and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos backwards is sonoS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally made the move to a sound bar. I boxed up my old Denon receiver and Bose speakers and purchased a sound bar from another company. Was not impressed at all with the sound bar and thought about going back to my receiver, however I decided to try the Sonos soundbar as it had great reviews. Got it home was very impressed with the packaging usually that's something I don't care about but it was packaged very well. Pull the sound bar out hooked it up to my TV, took maybe 20 minutes tops to get all of the update firmware, app for my phone and wiring to my TV done... very easy install and setup. I highly recommend using the ARC HDMI outlet. Set up the sound bar use the app to apply the sound optimization and was very impressed at the quality of this sound bar versus the previous sound bar that I had purchased ... really sounded great. I went to the sound bar to see if I could up the volume manually and move it to a better location when I realized that I had the sound bar pointing straight up instead of out. I was going off the label and I could read Sonos backwards. Once I put the sound bar facing forward and ran the optimization app again was very very very impressed with the sound that was coming out of my speaker. Hope to add a subwoofer later and will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality this is truly one-of-one. It’s a great size but packs a punch and looks great. I don’t have any subs but i don’t feel like I’m missing out at all. The soundbar is great on its own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Is the best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the sonos i don't have any idea how is great dolby atmos i feel all sound in every direction in my room i feel the soundbar have unless up 500 watts and the sonos era 300 have more than the 200 watts and the sonos sub gen 4 have unless up of the 400 watts i go outside of my room go to the hallway for check out if i bother my neighbors and yes att the volume 60 and the wall is grumble i think about for moving to many super space home with out neighbors to close to me but in volume 28 due amazing awesome sound thanks to God and my dear girlfriend and the associates David one teen tech help me like 5 start and one moon the store i go is 60 ave rio hondo bayamon Puerto rico 00961

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Sonos arc to the new ultra, and it is definitely worth the investment. Bigger sound, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Speaker and Great Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. We purchased the white sound bar to blend in with the wall and it is perfect. We use it to watch TV and listen to our music services. It fills a large room with excellent sound and is very easy to use. There are Sonos specific voice commands that can wake the speaker up and bring your music into the room.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great soundbar

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great fantastic audio and bass from the subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service was quick and smooth, and there is an enormous difference in the sound compared to my old speakers. The app and pairing to the smart TV is user friendly. It’s sleek looking, and takes up less space. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Quick to setup and a delight to the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy and we were all impressed with the improvement to the audio we were now getting. I’m using the e-arc from the projector in the back of the room to the front (cable routed through the basement and through the wall). It looks and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sonos Arc Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have a Klipsch 7.1 in my loft but the sound quality of this unit is superb. Perfect partner for my Samsung The Frame 75" and 2 ERA 300 with Subwoofer. Sound is crisp. Easy to set up. Would buy another one in a heartbeat. Minimalist design. I would love to have the app improved a little bit to be seamless with Spotify. Overall, it is worth your hard-earned Benjamins!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your detailed review and feedback! We’re thrilled to hear that the Arc Ultra, along with the ERA 300s and Subwoofer, has enhanced your home audio experience. It’s great to know that the setup was easy and the sound quality has met your expectations, especially in pairing with your Samsung The Frame.

      We also appreciate your suggestion regarding improvements to the app’s integration with Spotify. We’re always working to refine the user experience, and your input is valuable as we continue to enhance our products.

      We’re grateful for your support and are excited that you’re enjoying the system. Should you ever decide to expand your setup or need any assistance, we’d be more than happy to help. Thank you for choosing Sonos! john.milton

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Ultra Soundbar has great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc Ultra soundbar is easy to install and generates wonderful sound. The sound quality is clear. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Ultra is the one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, bass, Dolby Atmos, dialogue clarity. Paired with two Era 300’s and you are enveloped in complete immersion of surround sound and clarity. Amazing sound bar, if you have the means to afford, HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar!!Stunning sounds. Great size. I really like how easy this was to get connected and set up. Looks fantastic. Functions perfectly,and the connectivity was fast. This is a higher end sound bar, but definitely worth it. Has a good weight to it,feels very good quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds Amazing/Easy Setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it sounds amazing. It connects perfectly and easily to our other Sonos speakers. We ended up getting the mini sub too and we are very happy with our purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An investment in amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many speakers and soundbars over the years and I have to say this one is, simply put, remarkable. The level of detail and clarity without having to find tune, reposition, calibrate or contort my body into the optimal listening position is incredible. Crisp, clear, engaging sound fills the room effortlessly and when you add a sub and surrounds they are work together seemlessly and with a level of detail matching systems 3 times the price. I also have a Samsung 990c and while the 990 system may be a good value the arc ultra system towers above the Samsung. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos keeps impressing me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the Sonos Arc and it definitely surprisingly it sounds better! This sound bar alone actually has base compared to the previous one and the voice enhancer is amazing. Glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Arc Ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy setup....mounted it so I had to purchase a mount kit. You can actually purchase a generic mount for a lot less and you cant see it anyways!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ve been using this Sonos soundbar for a few weeks now and I’m absolutely impressed. The sound quality is outstanding: deep bass, crystal-clear voices, and total immersion whether it’s for movies, music, or gaming. Setup is quick and easy, and the Sonos app is very intuitive

    I would recommend this to a friend
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