Customer Ratings & Reviews
- Model:
- ARCG2US1
- SKU:
- 6597166
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Arc Ultra Soundbar's sound quality, bass, and ease of use. Many find the setup process to be simple, and appreciate the sleek design. However, some customers have experienced issues with connectivity and unexpected volume changes. A few customers feel that the price is a drawback.
This summary was generated by AI based on customer reviews.
Overpriced and Underperforms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is fine. It’s not worth $1,000 at all. The Atmos dynamics on it are nonexistent and all of the sound really feels like it’s coming from the soundbar and not the TV. Also, there are no adjustments or personalizations you can make. This may be fine in a very small box of a room. Nothing special over any other soundbar. I returned it for a Samsung at the same price, which came with a subwoofer and 2 rear speakers. Night and day difference. And not just because of the surround sound feel, the soundbar itself is much more premium. If you want to watch TV and movies….don’t get the Sonos Arc Ultra. If you want to listen to music in different rooms and overpay…still don’t get the Sonos Arc Ultra. Get a cheaper Arc. That aside, it’s good…just not great at all.
No, I would not recommend this to a friendSonos Arc Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. It has great depth of sound without the optional subwoofer.
I would recommend this to a friend- Pros mentioned:Sound quality
ARC!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, my regular arc was really good but this one does sound a little better
I would recommend this to a friend Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty cool you can just talk to it it'll play music I don't have to push buttons
I would recommend this to a friendSonos Suround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service , great employees that will take their time and answer questions, very friendly . I love my Sonos surround sound, would highly recommend shopping at Best Buy.
I would recommend this to a friendSonos Arc Ultra
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the best soundbar out for the money. Nothing not to like.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it's worth the expense but still too new to rate properly
No, I would not recommend this to a friendSonos sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had a chance to try it out yet. We are still waiting for a projector to hook it up to.
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good but not excellent.It is too expensive.That's all.
No, I would not recommend this to a friend Happy with purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Sonos product and I was very pleasantly surprised! We are downsizing and I was looking for something that was smaller and more simple in our living room but still performed well when watching movies/tv etc. This exceeded my expectations for a soundbar and I have no regrets with it!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that your first Sonos product exceeded your expectations. It's great to know that the soundbar provided both simplicity and impressive performance for your movie and TV watching. If you ever need tips or assistance with your setup, feel free to reach out. Enjoy your new sound experience!
- Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Done experience is cool. Highly recommend for theater quality
I would recommend this to a friend Best sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand blows away my old system. Would definitely recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos arc ulra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really i like the sonos ultra speaker feel like i am in theatre
I would recommend this to a friend - Cons mentioned:Connectivity
Difficult setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.
It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:
Ensure the Arc Ultra is Powered On and in Range
Make sure the soundbar is properly connected to power and is within range of your WiFi router.
Check Your WiFi Settings
Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
Avoid using guest networks or networks with special characters in their names.
Factory Reset the Soundbar (if needed)
If the soundbar was previously set up on another network, you may need to reset it. To do this:
Unplug the Arc Ultra for 10 seconds and plug it back in.
Press and hold the Join button (usually located on the back) while reconnecting it to power.
Wait for the light to flash orange and white, then try reconnecting.
Add the Arc Ultra in the Sonos App
Open the Sonos app and navigate to Settings > System > Add Product.
Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.
If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.
We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations!
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good accessories for adding more speakers, turntable.
I would recommend this to a friend- Pros mentioned:Sound quality
Better than bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now planning to have sonos all around the house! Better than bose
I would recommend this to a friend Love my Sonos Arc Ultra!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been holding out from a long time of debating to switch to a premium sound bar from Sonos. I upgraded my tv recently with this purchase and Loving my new OLED tv with the Sonos Ultra Arc and Sonos sub Gen 4.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! So much better than my Bose! So happy I boughtb the Ultra!
I would recommend this to a friend - Pros mentioned:Sound quality
BEST Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST OF THE BEST!! Totally worth the upgrade. Awesome sound and bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Arc Ultra sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos - Arc Ultra Soundbar - Black, beautiful soundtrack
I would recommend this to a friend