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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.8 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the sound quality of the Geek Squad Certified Refurbished One (Gen2) Wireless Smart Speaker, frequently praising its audio performance. They also appreciate the speaker's ease of use and simple setup process, highlighting its plug-and-play functionality and seamless integration with various music sources. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Super speaker, and AMAZING phone App.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm building out my first floor with these Sonos Speakers. Bought one, and LOVED it, so now I'm on three. GREAT bass, without being boomy. The ALEXA is great and easy to set up, but you can also not activate it, too. Easy to add back in, or take out. (Being refurbished was great. I got a super price, and the speaker looks perfect, and works perfectly.) What sellers NEVER seem to mention is the phone APP. Brilliant. EASY to add you fav music sources, plus SONOS has a ton of their own music channels/stations. (On the app) There are 3 ways to adjust the levels of each speaker. AND, you can group the speakers, adjust each speaker individually on your phone. ++LOVE that.++ Lastly, when you have the individual speakers balanced, you and use one main slider to control all the speakers. Great phone app! Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. SOunds great. Really glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOS ONE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONE speakers are an absolute necessity in completing a SONOS surround sound system. They definitely complete the surround sound experience. Easy set up, and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of refurbished items. I wanted another Sonos one for my office, and this fit the price. Came in the original box, just missing the little Sonos Sock around the speaker which was expected. Looks brand new. Sounds fantastic. The only slight hiccup was that the speaker wasn't reset before getting packed up, so I had to quickly look up how to reset a Sonos speaker. Did that, took all of 30 seconds, and have been enjoying it ever since!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad refurbished thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Sonos brand for ease of installation and overall sound. The refurbished set I purchased through the geek squad looked and performed like new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pricey but Get What You Pay For

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but EZ to set up and connect to fill a room. Alexa connection is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    5.1 with arc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing got two to go with the sonos arc and amp. Easy setup and sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to beat SONOS for sound quality and design. I have several of these speakers and love them. My one complaint is the cost of SONOS branded products. This refurbished unit was a great solution, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is a 5, packaging a 3.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sonos One and Sonos One SL to use as the rear speakers in my home theater set up. I purchased both as refurbished products. The speakers arrived in plain brown boxes that were substantially larger than the speakers, with bubble wrap. No Sonos packaging at all, and no Sonos paperwork, not even the quick setup guide that comes with new Sonos products. Fortunately, these weren't my first Sonos products so I already had the app and knew the routine for adding them to a room, but if I didn't...well, suffice to say I was less than impressed with the way the speakers were delivered. The product itself? I'm happy to report both work exactly as they should and sound phenomenal. I was running the Playbar and Sub alone prior to adding the One and One SL, and I am so extremely happy with the depth they add both to TV audio and music. I also use the Sonos One as a replacement for my old Google Home, and not only does it work flawlessly in that function, but Sonos has made it very easy and intuitive in the app to set it up as either a Google or Alexa device, whichever you choose. I will unquestionably be adding more of these throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Great sound and great value being a refurbished item that seems new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific Score!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS system is fantastic - super easy to set up and the house sounds wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    New Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up and sync with my Alexa app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Improvement over the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Apple decided one couldn't cast my music library to the Gen1 speakers, I was stuck with streaming services (yeah, 1st world problem in the extreme). 1 Gen2 has resolved that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Santana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound they produce when combined with the entire sonos system. Easy to connect over wifi if no ethernet connection available so you can also move it around if need to or to bring music to another place if have a party and need to relocate them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds easy to hook up. Sonos is a quality product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos over everything. App and integration makes it all worth it. Sound quality is great IMO. I am no audio head. Is there better speakers out there.. for sure. But not with all these capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent sound source. With “Alexa”, it is so easy and convenient to use. This is an excellent addition to my home. I’ve paired it with a Roam for even better convenience and sound

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review and thank you for being a Sonos owner. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats a plain Amazon Echo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound and has Alexa on it. For those who have never had a Sonos product, the set up feels weird so have as few witnesses around as possible. To read the room, you have to wonder around the room with your phone while the speaker emits tones to learn the acoustics of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from this Sonos speaker!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Sonos speaker because we weren't satisfied with the music sound quality on our older Alexa Echo and we were very pleasantly surprised! Great quality and works seamlessly with Alexa commands and app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Truly Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products are truly for the IT illiterate...they are plug and play...maybe a software update from the app, but that's it...added to existing system with ease and less than 7 minutes

    I would recommend this to a friend
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