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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the refurbished Play:5 Wireless Speaker's sound quality, citing its clarity and stereo separation as highlights. Its ease of use and straightforward setup are also frequently praised. Positive feedback also includes the impressive bass response. Overall, the product receives overwhelmingly positive reviews regarding its audio performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo sound from a single speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only using this as a single speaker instead of paired for stereo. Even considering that they sound great. I cannot wait to get another one to see how a stereo pair sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal - Awesome Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Refurbished Review) - The speaker was like new with a few small nicks on the edges. All in all, the speaker works great and easily incorporated in with all the other Sonos items I own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full, rich, room filling sound. There are less expensive speakers on the market, but once you hear the sound from Sonos, you’ll be happy you didn’t settle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worried a little about buying a refurbished product, but I am very pleased with the speaker. Sound is clear and pure. It suits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have even though it’s expensive. The sound is better than the Sonos 1s. Worth it especially if you have a larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as expected from Sonos. Bought to create a stereo pair. Very happy with the result. Sound now fills large downstairs open area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker for using a turntable. I really like being able to airplay to this speaker. I have 2 in stereo paired,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos 5 wireless speaker sounds good only thing can not run with my old sonos 5 on the new sonos 2 system don"t like that!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a value price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Sonos speakers in our retail stores, great sound, awesome value and reduction in number of speakers in our stores.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pair them with sonos sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price on refurbished Play;5 sonos speakers. I use these with my sonos sound bar and they are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product ! Sounds amazing. I highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better workers speakers I have ever heard, can’t imagine anyone being disappointed with the sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You can't go wrong with a Sonos play five!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sonos play five second generation speaker. I now have them paired in a stereo option. This setup sounds very good! One thing to be careful of with refurbished products they may not work when you take them out of the box this happened to me and I called Sonos directly. They asked me to send it back to them with a prepaid shipping label which they provided. They then shipped me a new refurbished product in replacement. I found this much better than trying to go through the process from Best Buy. Also Best Buy wouldn't be able to replace what I wanted anyway. Sonos is an excellent company to buy from! And I will continue to buy from them. I will also still try and buy open box or refurbished products from Best Buy since you can save a considerable amount of money doing this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and worth the refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker. Lots of clarity and dynamics. I bought the refurb to save some $$ and glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome WiFi speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great app and platform, the Sonos 5 is a great all around speaker with great bass and treble!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from a great speaker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these wireless speakers to add to an existing Sonos system and they sound incredible,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best! Would not hesitate to recommend for an integrated whole home experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound quality and looks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super heavy speaker! Super loud speaker! Super amazing looking speaker! Super great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good speaker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked flawlessly for me. I am a big user of Sonos products and am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished speaker and it is well worth the price, Bonus, it also has Airplay.

    I would recommend this to a friend
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