Customer Ratings & Reviews
- Model:
- RMSL1US1
- SKU:
- 6522230
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Range
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Roam SL Portable Bluetooth Wireless Speaker for its outstanding sound quality and ease of portability. Many appreciate its exceptional battery life and convenient size, making it suitable for various locations. The Bluetooth connectivity and sufficient volume are also well-received features. However, some customers have noted that the bass is somewhat limited and have experienced issues with app connectivity.
This summary was generated by AI based on customer reviews.
Sonos rushed new software update making unusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible software “update/release” at time of purchasing that prevented the device from connecting and were unable to use it.
No, I would not recommend this to a friend
I order a open box
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i was so happy to use this speaker and it turn out it wouldnt work. It wouldnt connect to my internet at all no matter how many things i try…just find anthee one beacuse this isnt worth the money.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Sonos Roam SL. I’m truly sorry to hear about the connectivity issues you’ve experienced. Your frustration is completely understandable, especially when you were excited to use the speaker. Let me provide some guidance that may help resolve this problem.
Troubleshooting Steps for Internet Connection Issues:
Ensure Compatibility:
Confirm that your router is operating on a 2.4GHz band, as the Roam SL requires this for initial setup.
If using a dual-band router, temporarily disable the 5GHz band during setup.
Power Cycle Your Devices:
Turn off your router and the Sonos Roam SL. Wait a few minutes, then power them back on.
Reset the Roam SL:
Press and hold the power button until the LED flashes orange and white.
Reconnect the device through the Sonos app.
App Setup:
Ensure your Sonos app and phone’s operating system are up to date.
Try setting up the device closer to the router to avoid signal interference.
Additional Support:
If none of these steps resolve the issue, our dedicated support team is here to help at support.sonos.com. They can assist with advanced troubleshooting or guide you through exchange/return options if the device is defective.
We deeply value your feedback and are committed to improving your experience. Please don’t hesitate to reach out again if you need further assistance. Thank you for giving Sonos a try.
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, light on weight. Easy to connect and to enjoy music
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and convenience. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! Sounds better than my Harmon Kardon Speaker!
I would recommend this to a friend Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to connect and very poor sound quality shipping was good
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Amazing Bluetooth wirelerss speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend and awesome sound from this little speaker.
I would recommend this to a friend DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase. Could not connect due to battery dead. Spent two hours with Sonos support and was told to return it back to Best Buy.
No, I would not recommend this to a friendSonos speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot sink it to my existing system, and Best Buy did not help me . They sent me to a company to connect the speaker to my system and they wanted to charge me over $200 . I only paid $138 for the speaker. I have an item that I cannot use I am discussed with Best Buy .
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Music on the Move
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little mouth with big sound. Love it by the fire pit.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice ..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but we need somis app to connect to wifi
I would recommend this to a friend Does not work for your Sonos Surround-sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a great little speaker but didn't work for what I needed it for. I bought for surround sound and was told that they would work great by the best buy employee. I waited for a week to get in and was so excited, but they didn't work for surround-sound. I had to return them and get a more expensive speaker.
No, I would not recommend this to a friendSonos Roam SL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box “Excellent” Roam SL that was doa upon arrival. Don’t trust open box electronics, they were returned for a reason.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Portability, Size
Powerful speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sonos Roam SL Portable Speaker. It is a powerful speaker for its size and provides a very clear sound when playing it. I love that it fits in purse, glove compartment in my car, the compartment on my atv and suitcase because i can take it wherever i go to use it. We live using it while we are atv riding because its the perfect size and easy to bring along with us to listen to some good music. It is easy to use and easy to connect to our devices. I love how it comes with a little dust bag so that i can keep it in when we arent using it to protect it from scratches. This bluetooth speaker only works with the app and iphone, ipad, and apple pods so if you have an android this will not work for you. The app and bluetooth speaker are easy to set up and work with. Overall this is a great speaker for on the go or even hanging out outside at home that has great sound that you can hear clearly without static or any other noises. It has 3 buttons on the side for play and pause and to put your sound lower or higher.
I would recommend this to a friend Bad travel speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not travel well. Will not connect to new WiFi networks and impossible to use Bluetooth without first activating within a WiFi network. Even when connected to our home network it frequently drops connectivity.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage product. Doesn’t maintain steady connection via WiFi or Bluetooth. Sonos support is worthless. Do not buy.
No, I would not recommend this to a friendFalse advertising & orange light of death
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a huge FedEx fiasco... this finally arrived... DEAD. Orange light of death as other reviewers are saying. Also, they said it supports Bluetooth... it doesn't without Wi-Fi. What's the point of supporting Bluetooth if you need Wi-Fi at all?
No, I would not recommend this to a friendDefective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product will not complete setup through app, so Bluetooth also useless. I own multiple Sonos devices, this is ridculous. Sonos ahould be ashamed they out this product out and Best Buy shouldnt be selling it.
No, I would not recommend this to a friendNot very portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item requires a fixed WiFi network plus Bluetooth. If changing relocation, it requires resetting the WiFi network each time. Useless as a portable
No, I would not recommend this to a friendSonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can't connect to sonos app after a week of trying so I have to return.
No, I would not recommend this to a friend